Rania Abdelrazek

At first, I worked as part of the sales team in one of the largest telecommunications companies in Egypt. I was
providing face-to-face customer service through the branch and the companys system. I was achieving the
required target, such as selling lines and other things related to telecommunications and the Internet. Then I
became a team leader.

I worked as a customer service in the field of communications and the Internet, solving problems over the
phone and helping customers.

I use to work at Company X, an advertising and public relations company. I was responsible for organizing
conferences and meetings, handling company paperwork, and sometimes following up with clients.