IT Manager
Sadat university
Total years of experience :17 years, 7 Months
- Accomplish information technology department goals by planning, monitoring, appraising job results; coaching, counseling, disciplining employees; coordinating, enforcing policies, and procedures.
-Making emergency changes in the network to ensure uninterrupted services.
- Recruiting, selecting, orienting, and training employees
-Establishes strategic goals by gathering pertinent business, financial, service, and operations information
-Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
-Contributes to team effort by accomplishing related results as needed.
-Lead the network team staff to achieve the goal of network team in the company.
CCNA, Network basics, Advanced Excel and ICDL
- Providing Cisco and HP switches ( layer2 and layer3 ) administration and support
- Providing Cisco routers administration and support.
- Providing Fortigate firewall and UTM administration ( Policies, antivirus, IPS, web filtering, VPN and traffic shaping)
- Connecting different devices together to form fast and efficient network.
- Maintaining the links and solving problems which may occur with the network / Troubleshooting.
- Consulting with clients to specify system requirements and design solutions.
- Budgeting for equipment and assembly costs.
- Securing network by developing network access, monitoring, control, and evaluation.
- Supporting and Administrating HP blade enclosure and EVA storage.
- Administrating ISA 2006, domain controller and DHCP servers.
- Ensuring design of system allows all components to work properly together.
- Troubleshooting problems reported by user
- Making recommendations for future upgrades.
1- Established network as hardware and software,
2- Installing and configuring Win xp, Win server 2003
3- Support and administer desktop computers, windows operating system and MS Office.
4- Maintaining network and computers.
5- ICDL Instructor
Teaching
Electronics Engineering faculty
