RANIL RAMACHANDRAN, HR Officer

RANIL RAMACHANDRAN

HR Officer

WESTERN INTERNATIONAL GROUP

البلد
الهند
التعليم
بكالوريوس, Administration And Commerce
الخبرات
12 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 3 أشهر

HR Officer في WESTERN INTERNATIONAL GROUP
  • الإمارات العربية المتحدة - عجمان
  • أشغل هذه الوظيفة منذ يناير 2019

* Man power Analysis and Productivity.
* All Admin Related works.
* New Joiners, Vacation and Cancellation works.
* Accommodation checking and Maintaining.
* Concentrating staff Grooming, Attendance and Grievances.
* Supporting in Shop operation.
*Health card related works for fresh food working staffs and follow up.
*Insurance card distribution and reimbursement works.
*Visa related works like Medical, Tawjeeh Seminar and Finger Print follow-up .
* Salary related Payroll works.
*Recruiting and assigning staff.
* Creation and Distribution of assets like Uniforms, Badges, Id card etc.
* Conducting Employee Engagement Refreshment programs.
* Arrangement of New Joiner staff Learning and Development programs.
*Fulfill employee needs and wishes as per company criteria.

Customer Service Representative في WESTERN INTERNATIONAL GROUP-NESTO HYPERMARKET LLC
  • الإمارات العربية المتحدة - الشارقة
  • يونيو 2016 إلى ديسمبر 2018

* Customer Assisting.
* Issuing warranty for Electronics & Home Appliance items.
* Cash Handling.
*Deliver prompt and professional solutions for customer inquiries via phone, email, online chat etc.
*Exchanging Items with customer needs.
* Issuing credit notes for the exchanged return item.
* Handling and follow up of after sale warranty items.
* Billing home delivery items and follows.
*Follow up home delivery items by mailing for confirmations.
* Registering home service items for service by mailing to exact company & follow up.
* Sending promotions and offers.
* Announcing offers.
* Issuing & redeeming loyalty card.
*Issuing gift vouchers & promotions.
*Planet tax invoice handling

Receptionist في THEERTHA INTERNATIONAL HOTEL
  • الهند - كيرالا
  • أغسطس 2013 إلى مايو 2016

Handling guests.
 Attending calls.
 Updating the Register.
 Managing room boys.
 Responding customer satisfaction.

Financial Advisor في ICICI PRUDENTIAL
  • الإمارات العربية المتحدة
  • فبراير 2010 إلى يوليو 2011

Selling all type of policies for peoples and firms.
 Preparing customer list.
 Fixing the appointment with customer.
 Call and inviting to the Office.
 Follow up the customers.

الخلفية التعليمية

بكالوريوس, Administration And Commerce
  • في University Of Calicut
  • أبريل 2008

SPORTS & CARICULTURAL ACTIVITIES

الثانوية العامة أو ما يعادلها, Basic And Human Sciences
  • في SreeNarayana English Medium School Vadakar
  • مارس 2003

SPORTS & CARICULTURAL ACTIVITIES

Specialties & Skills

Human Relations
Training and Development
Recruitment
Staffing Analysis
ELECTRONICS
BILLING
CASH HANDLING
CUSTOMER SATISFACTION
DELIVERY
LOTUS NOTES
MANAGEMENT
MICROSOFT OFFICE

اللغات

العربية
مبتدئ
الانجليزية
متمرّس
الهندية
متمرّس

الهوايات

  • SINGING & DANCING
    I HAVE PARTICIPATED IN SEVERAL STAGE PROGRAMS AND MEDIA CHANELS.