HR Officer
WESTERN INTERNATIONAL GROUP
Total years of experience :12 years, 4 Months
* Man power Analysis and Productivity.
* All Admin Related works.
* New Joiners, Vacation and Cancellation works.
* Accommodation checking and Maintaining.
* Concentrating staff Grooming, Attendance and Grievances.
* Supporting in Shop operation.
*Health card related works for fresh food working staffs and follow up.
*Insurance card distribution and reimbursement works.
*Visa related works like Medical, Tawjeeh Seminar and Finger Print follow-up .
* Salary related Payroll works.
*Recruiting and assigning staff.
* Creation and Distribution of assets like Uniforms, Badges, Id card etc.
* Conducting Employee Engagement Refreshment programs.
* Arrangement of New Joiner staff Learning and Development programs.
*Fulfill employee needs and wishes as per company criteria.
* Customer Assisting.
* Issuing warranty for Electronics & Home Appliance items.
* Cash Handling.
*Deliver prompt and professional solutions for customer inquiries via phone, email, online chat etc.
*Exchanging Items with customer needs.
* Issuing credit notes for the exchanged return item.
* Handling and follow up of after sale warranty items.
* Billing home delivery items and follows.
*Follow up home delivery items by mailing for confirmations.
* Registering home service items for service by mailing to exact company & follow up.
* Sending promotions and offers.
* Announcing offers.
* Issuing & redeeming loyalty card.
*Issuing gift vouchers & promotions.
*Planet tax invoice handling
Handling guests.
Attending calls.
Updating the Register.
Managing room boys.
Responding customer satisfaction.
Selling all type of policies for peoples and firms.
Preparing customer list.
Fixing the appointment with customer.
Call and inviting to the Office.
Follow up the customers.
SPORTS & CARICULTURAL ACTIVITIES
SPORTS & CARICULTURAL ACTIVITIES