Hirra Khan (AvMP), Flight Operations Technical Documentation Officer

Hirra Khan (AvMP)

Flight Operations Technical Documentation Officer

Qatar Airways

Location
Qatar - Doha
Education
Bachelor's degree, BA Honors International Relations (session incomplete)
Experience
16 years, 4 Months

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Work Experience

Total years of experience :16 years, 4 Months

Flight Operations Technical Documentation Officer at Qatar Airways
  • Qatar - Doha
  • My current job since March 2012

- EFB Documentation Administrator.
- ADOC Airline Administrator for In-house Documentation.
- Structured/Unstructured FrameMaker: technical writing for Operations Manual Part C, Part D, Aircrew Notices and Flight Operations Documentation.

Technical Publications at Sama Airlines
  • Saudi Arabia - Dammam
  • May 2007 to August 2010

Technical Publications Officer
- Management of Sama Airline's central Document Control System.
- Communication/Coordination of the Technical Publications Section (Committee).
- Correspondence and gaining approval from General Authority of Civil Aviation (GACA).
- Technical writing, document production, distribution, and follow-up.
- Production and management of the electronic manuals library.
- Maintaining a record of the Post-flight documentation according to GACA and FAA regulations.
- Conducting audits of technical libraries.
- Management of aircraft manuals and forms.
- Coordination and distribution of externally produced documents, such as NavTech, Jeppesen, Boeing documents/manuals.
- Production, control, distribution of Operational Notices to various areas of the company including: Flight Crew, Cabin Crew, Operations Control Centre, Airports, Commercial/Sales, Administration, and Crew Planning and Control.
- Management of all company libraries including: Training Centre, International Stations, Simulator, Crew Briefing and Aircrafts/ Flight Deck Library.
- Providing Operations Control Centre (OCC) and JED Ops with forms and manuals required for FLT release.

Saudi Aramco Employees' Association - Ticket Sales Agent at Saudi ARAMCO
  • Saudi Arabia
  • July 2006 to May 2007

•To sell tickets for Abqaiq chapter and inter-chapter events.
•Manage cash and prepare sales report for SAEA treasury.
•Prepare reports for event coordinators.
•Maintain and update the list of SAEA members, by adding, transferring and canceling memberships
•Attend monthly board meetings.

Customer Care Center Attendant at Saudi ARAMCO
  • Saudi Arabia
  • February 2007 to May 2007

•Catered to all customers enquires within the Abqaiq residential and recreation area and other Aramco facilities.
•To update residential and recreation brochures, booklets, calendars, and notices of events on the Customer Care Bulletin.
•Update and modify the reports of community events and advertisements on the plasma monitor.
•Assist residents with queries.
•Customer Care Center publications included: Editing and reporting in the Customer Care Centre bi-weekly newsletter and occasionally create and distribute surveys and questionnaires for the Abqaiq Residential and Recreation Services Department. Contributions to the Customer Care Centre included, Essay Competition, Name the Newsletter Competition and Yard of the Month, to involve and interact with the community.

Saudi Aramco Employees' Association - Executive Board Secretary at Saudi ARAMCO
  • Saudi Arabia - Eastern Province
  • January 2007 to May 2007

•To attend pre-meetings and discuss the agenda for the Board of Director’s meeting.
•Arrange the venue and lunch menu.
•Maintain the minutes of the meeting for Abqaiq chapter and quarterly Inter-chapter Executive Board meetings,
•Hold a record of correspondence done by the organization and other documents and records,
•Remain in close correspondence with the president and fulfill various tasks assigned by him.

Education

Bachelor's degree, BA Honors International Relations (session incomplete)
  • at Kinnaird College For Women
  • January 2006

- Student Council-Assistant Lights Rep 2003-2004 - (Lahore University of Management Science- Model United Nations) LUMUN 2004 LUMUN 2005 - Participant in the 46th Meeting of the WTO Commission for South Asia and International Conference on „Sustainable Tourism‟ New Vision & The Moving Force For Poverty Alleviation.- April 2005 - Kinnaird College Times- Editorial Board (photographer & reporter)  My first project as part of KC Times was to be the student representative of the hosting committee for the alumni reunion of the Old Association of Kinnaird Society (OAKS). That year for the first time alumni from neighboring India joined the OAKS Annual Reunion celebrations, made possible due to the recent peace efforts between the two countries in March 2003. I had the privilege to tour Lahore and record the event of the visit of Indian (OAKS) to Pakistan. The tour included a lunch hosted by the Governor of Punjab at the Governor House, and dinner hosted by Lady Foreign Minister and owner of Beaconhouse School System. Tea hosted by Chaudry Tanveer, a leading Pakistani Industrialist.  As part of KC Times I also had the privilege to interview some of Pakistanis top rock and pop artists which include, Junoon, Jal(Gohar) , Ali Zaffar and EP. - The Najmuddin Dramatics Society- Play on Women Rights “The Story of Shahinshah Bano”- Acting (two roles: son and courtesan) and Makeup- 2004 - LUMS Drama Festival 2004 - Old Associates of Kinnaird Society Play “Mira” dedicated to Mira Phailbus, the Principle of Kinnaird College, at her retirement ceremony. - Concert Management Society - Sports Day- Silver Medal for Hokey- 2004

High school or equivalent,
  • at The Grier School
  • May 2003

- Student Council - Treasurer 2003 - Varsity Soccer (2001-2003) - Letter, Pin, and „Most Improved Player‟ Trophy 2003 - The Grier School Pool Tournament Student Champion 2002 - Essence Club (2000-2003)- 1) Treasurer 2) Founder and Manager of Evening Store resulting in the highest earning for the club. 3) Arranged the Essence Club Annual Trip in my senior year 4) Also arranged the First Annual Essence Club Talent Show - Astrology Club (2002-2001)- Vice-President 2003 - Yearbook Committee - International Club - Earth Club - International Night - Coral - County Choir - Community Service

Specialties & Skills

Microsoft Office
FrameMaker
Authoring Tools
FAA/ICAO Regulations
Nitro PDF Writer/ Adobe PDF Writer
Organization / Management
Decision making and running projects
Microsoft Office (Word, Excel, PowerPoint, Publisher, ect.)
Airbus ADOC Document Manager
JAR/EU-OPS
Structured / Unstructured FrameMaker

Languages

English
Expert
Arabic
Intermediate
Urdu
Expert

Memberships

IATA
  • License number: AVMP-7901082230
  • July 2013

Training and Certifications

Aviation Management Professional (AvMP) (Certificate)
Date Attended:
July 2013
Valid Until:
July 2016