SALES SUPERVIOSR
AL ABDULGHANI MOTORS
مجموع سنوات الخبرة :23 years, 8 أشهر
TRYING TO GET ANOTHER OPPERTUNITY WITH PREMIUM BRAND
Growth Path: o Sales Supervisor 2024-Present o Senior Sales Executive 2012 - 2024 o Sales Executive 2007 - 2012
Strategic Sales and Elite Client Engagement
• Focused on the sales of vehicles, along with ofering comprehensive support for related services such as car insurance, lease, and loans.
• Crafted and executed individualized sales strategies that achieved exceptional results, particularly when engaging royal families and catering to the discerning needs of clients like Qatar Energy.
Product Proficiency and Diverse Model Leadership
• Drove the retail sales of an impressive array of vehicle models, expertly handling around 16-20 diferent models.
• Demonstrated astute delegation skills when interacting with walk-in customers, consistently converting their interest into sales.
• Adeptly nurtured customer loyalty through referrals, further reinforcing the brands reputation.
Sales Targets and Unmatched Performance
• Distinguished by unwavering consistency in surpassing monthly sales targets, consistently achieving sales levels that exceeded expectations.
• Maintained a remarkable monthly sales average of 42-50 cars, reaching the pinnacle with a record setting 60 cars sold in the showroom.
• Exhibited a remarkable track record by consistently achieving sales levels 120% above the predefined targets.
Elevated Customer Service and Product Mastery
• Unwavering commitment to upholding company-prescribed sales policies and procedures, ensuring alignment with industry best practices.
• Exceeded monthly sales objectives while consistently delivering a superior standard of customer service, which contributed significantly to fostering customer loyalty and encouraging repeat business.
• Maintained an in-depth understanding of the product range, prioritizing the presentation of key features and benefits.
• Stayed at the forefront of industry developments, keeping a keen eye on new features, technical advancements, market trends, competitor analysis, and the latest selling techniques and customer handling skills. Eficiency, Compliance, and Risk Mitigation
• Demonstrated a robust problem-solving acumen, consistently delivering sales results within the established timeframes.
• Upheld strict adherence to company procedures, especially when handling cash and credit transactions, to ensure the utmost safety of cash and minimize any potential risk of financial loss.
Strategic Sales Planning and Target Achievement
• Tasked with formulating and executing aggressive and innovative sales strategies to achieve maximum set targets and capture a significant market share.
• Played a pivotal role in identifying and seizing growth opportunities within the market by constantly adapting and refining sales tactics.
Market Feedback and Campaign Planning
• Responsible for consistently gathering timely market feedback, providing invaluable insights into market dynamics and consumer preferences.
• Utilized market feedback to strategize and plan future timetables for both individual and corporate promotional campaigns, aligning marketing eforts with market demand.
Collaboration with Service Centers
• Acted as a key liaison between the sales team and service centers, ensuring timely and eficient feedback exchange.
• Facilitated a seamless flow of information between departments, optimizing the customer experience and operational eficiency.
Insurance Claims Support
• Demonstrated a strong commitment to customer satisfaction by assisting clients in navigating insurance claims for damaged vehicles.
• Involved in meticulously inspecting damaged vehicles, preparing estimates, and generating the necessary documentation to facilitate the claims process.
• Ensured that customers received comprehensive support during what can be a challenging period, reinforcing trust and loyalty.
Leadership and Team Motivation
• Provided efective leadership by overseeing and motivating the entire team of sales oficers.
• Cultivated a positive and high-performance work environment, ensuring that the sales team was motivated, focused, and aligned with the dealerships goals.
Strategic Sales Coordination
• Orchestrated the coordination of all activities related to sales, including setting monthly sales targets, monitoring sales performance, devising achievement recognition programs, and planning and executing promotional activities.
• Formulated a comprehensive sales incentive plan to drive the sales teams performance and maximize results.
• Oversaw the planning and execution of various events, from finance and exchange campaigns to blitz calls, ensuring that each campaign was designed to boost sales and customer engagement.
Direct Marketing and Customer Engagement
• Spearheaded direct marketing activities aimed at enhancing customer engagement and driving sales. These activities encompassed finance and exchange campaigns, blitz calls, and more.
• Played a pivotal role in creating strategies that directly reached out to potential and existing customers, thereby expanding the customer base and sales opportunities.
Customer Satisfaction and After-Sales Support
• Placed a strong emphasis on maximizing customer satisfaction by implementing after-sales calls and organizing customer meets.
• Ensured that customers post-purchase experiences were positive and that their feedback was incorporated into dealership improvements