CMDB and Asset Manager
Tech Mahindra
Total years of experience :10 years, 11 Months
Taking care of all CMDB & Asset Management life cycle
Taking care of all Critical p1 and P2 issues
Taking care of all IT Operations Task
Taking care of Inventory management
Inventory Management, Change & Configuration Management
October 2016 - Currently Working
CURRENT RESPOSIBLITIES (BT)
•Manage Change and Configuration Management Team
•Complete project transition and deployment from a third-party partner
•Knowledge transfer and all-round training
•CMDB Management - Provision, Amendment, Cessation of Network Devices
•Work on Service Improvement processes and techniques
•Create Process Guides and other relevant documents for the team
•Share Inventory reports
•Handle escalations
•Project Managers and technical teams and review Change Requests
• Follow-up closure of the Change Requests by the concerned teams
PREVIOUS ROLES (
from
made Project on Android