Project Manager
General Electric - United Arab Emirates
Total years of experience :15 years, 2 Months
Responsible for GE Grid Automation Services projects, managing full projects lifecycle from
planning, execution, monitoring & control to closing as per Contractual scope. Accountable for
Resource Planning, Budgeting, Schedule, Risks & Opportunities: all to be delivered on time within
budget and to achieve highest customer satisfaction level.
Project scheduling, monitoring the projects progress and scope within deadlines .
Training, Commissioning activities scheduling and planning including venue allocation, resources, scheduling, master data base update, and tracking activities progress, Coordination with engineering and operations teams, GA global factories, for smooth delivery .
collection and evaluation of customers feed back, analyzing and advice suitable actions and management reporting.
Interacted with customers from different nationalities and cultures, providing optimum levels of
support and services, collecting feedback and Handling customer complaints, problems
solving & improving the satisfaction level up to 94%
Maintained a 98% on time delivery of calendar events achieving an optimum level of resource
usage, planning & management, supervising and coordinating the activities of personnel,
subcontractors & vendors and sponsorships marketing advertisement plan.
• Higher National Diploma (HND) in Event Management & Innovative Marketing EMDI Institute Of Media & Communication - Dubai 2011.
Safety Security First aid customer service
• Technical Baccalaureate Diploma 2003 in Electricity and Mechanic .