Raquel Guerreiro, Executive Assistant - Investment Banking

Raquel Guerreiro

Executive Assistant - Investment Banking

Shuaa Capital

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Hotel Management
Experience
12 years, 8 Months

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Work Experience

Total years of experience :12 years, 8 Months

Executive Assistant - Investment Banking at Shuaa Capital
  • United Arab Emirates - Dubai
  • My current job since December 2014

Personal Assistant to CEO:
- Reporting directly to CEO;
- Schedule Meetings;
- Calendar coordinator;
- Contact clients for meetings/ followups;
- Cold Calls;
- Travel Planning for all IBG group;
- Answering/ transfer phone calls
- Prepare Reimbursement/ Travel Expenses Reports;

Personal Assistant for CEO / HR Manager / Office Manager at DACH Advisory
  • United Arab Emirates - Dubai
  • July 2014 to November 2014

Personal Assistant to CEO:
-Reporting directly to CEO
-Schedule Meetings
-Calendar coordinator
-Contact clients for meetings/ followups
-Accompany CEO to client/business meetings
-Prepare meetings reports/minutes
-Travel Planning

Office Manager:
-Answering/ transfer phone calls
-Receptionist;
-Control and order office supplies
-Accounting
-Office shopping
-Taking actions to resolve any office related problems.

HR Manager:
-Implementation of HR department in the company;
-Estipulate rules and policies for staff;
-Elaborate and control Vacation Plan;
-Search and selection of possible candidates for new job positions;
-Conduct job interview;
-Prepare Offer Letters;
-Control staff absences (sick leaves, late comings);
-Deliver verbal and writing warnings;
-Deal with all kind of staff problem.

Receptionist at Dolphin Bay Atlantis
  • United Arab Emirates
  • July 2013 to May 2014

Dolphin Bay Atlantis July 2013 - Current
Dubai, United Arab Emirates.
Receptionist
• Sale and promote the different Dolphin and Sea Lion Interactions
• Assigned to fill Log Sheet Excel document, with all the credit vouchers, refunds, voids, debit
card transactions during the day, for Finance control.
• Check-in Guests for the Dolphin and Sea Lion Interactions
• Greet the guests and provide tours
• Guide and assist the guests at the orientation theaters.
• Manage and supervise the beach areas during interactions and enforcing the policies and restriction
• Control beverages stocks

Leonardo DaVinci Internship - Marketing Assistant at Terre à Terre Restaurant
  • United Kingdom
  • March 2013 to May 2013

Terre à Terre Restaurant March - May 2013
Brighton, United Kingdom
Leonardo DaVinci Internship - Marketing Assistant
To assist with all Sales & Marketing related tasks office based and on the restaurant floor including: • Creation of food and wine documents to assist with sales and raining (research, design, collate and file)
• Customer relations management. Correspond via email, phone, CRM system and document all
feedback
• Reservations Management, Take and manage bookings using reservation system
• Database management
• Retail and stock control
• Visual display of retail area

Academic Internship at Monte da Quinta Resort
  • Portugal
  • June 2012 to September 2012

Monte da Quinta Resort June - September 2012
Quinta do Lago, Portugal
Academic Internship
• Reception
• Reservations Department
• Quality&Logistic Department
• Financial Department.

Accounting Assistant at Dunas Douradas Beach Club
  • Portugal
  • June 2010 to August 2010

Accounting Assistant
• General back-office functions
• Invoices and bank accounting
• Recording bank operations
• Reconciliations
• Fix assets controller
• General book keeping

Accounting Assistant at Dunas Douradas Beach Club
  • Portugal
  • June 2009 to September 2009

Accounting Assistant
• General back-office functions
• Invoices and bank accounting
• Recording bank operations
• Reconciliations
• Fix assets controller
• General book keeping

Accounting Assistant at Dunas Douradas Beach Club
  • Portugal
  • June 2008 to September 2008

Accounting Assistant
• General back-office functions
• Invoices and bank accounting
• Recording bank operations
• Reconciliations
• Fix assets controller
• General book keeping

Waitress at Restaurant Pizza Sol
  • Portugal
  • June 2007 to September 2007

Waitress
• Greet customers and seat them according to their preferences
• Take orders and provide information about menu items
• Relay patrons' orders to the kitchen
• Ensure that the order is prepared according to the menu
• Serve meals and side dishes
• Ensure that continued service is managed during the course of the meal
• Total customers' check and take it to them
• Clear table and clean table tops
• Change table cloths and clear dishes and flatware

Education

Bachelor's degree, Hotel Management
  • at University of Algarve
  • January 2012

Graduation 2012 - University Diploma, Hotel Management- UALG-Faro

High school or equivalent, Sciences and Technology
  • at Escola Secundaria de Loule
  • June 2009

2009 - High School Diploma - Loulé

Specialties & Skills

Receptions
Hotel Management
Administration
Accounting
FINANCE
RECEPTIONIST
Microsoft Office (Excel, Word, Access, Power Point)
Personal Assistant
Human Resources
Travel Coordinator
Administration
Cold Calls
Decision Making Skills
Leadership

Languages

English
Expert
Portuguese
Expert
Spanish
Expert

Training and Certifications

IELTS - Score 7 (Certificate)
Date Attended:
November 2012
Valid Until:
November 2014