Rasha Al Zubaidi

• Complete the end-to-end process for vehicle registrations & CTP
• Complete transfers and plate swaps if applicable
• Check all paperwork in deal packs is correctly completed and included as per compliance requirements
• Updating change of ownership details for all vehicle purchases
• Preparing regular reports
• Daily banking and customer refunds

• Welcoming Clients and handling their enquiries personally, by phone or by email
• Organize and schedule appointments, bookings and payments via specialized system
• Write and distribute email, Correspondence and forms
• Assist in preparation of regularly reports
• Design marketing Materials, Brochures and vouchers (e.g. using Canva)
• Inventory control of products & orders
• Sales
• Social media marketing
• Develop and maintain filling system
• Assist with the beauty therapy processes
• Maintain good environment in the clinic

• Managing Membership and Committee records via the Membership and Committee Database
• Orders - processing requests for merchandise including invoices and payments via MYOB and packaging including entering package information via Australian post system and ordering new member badges
• Mailbox management - assisting with the Clubs support by answering queries, acknowledge receipt of orders, sending information as appropriate to Clubs/Members
• General Office duties e.g. Inventory
• Document preparation for various events
• Event Planning activities

• Implementing and maintaining procedures/office administrative systems
• Monitoring the List of Applications (Renewals)
• Dealing with correspondence, complaints and queries
• Resolve standard customers requests and route issues that require follow-up
• Dealing with letters, presentations, reports and forms
• Attendance Policy
• Arrange Travels
• All Financial services & accounting functions (Expenses, Petty Cash, Invoicing, POs…etc.)
• Complies & arrange budget related reports
• Handling the social security and Tax. Dept issues.
• Office Logistics
• Translation
• Registration
• Coordinate with Business Marketing, Developing & Planning
• Complete projects & special assignments by establishing objectives, determining priorities, managing time gaining cooperation of others.
• Building and updating the database
• Website - Content and Upgrading Management
• Assisting with the production of artwork, sourcing images, print buying &checking copy.
• Producing additional marketing communications such as flyers, broachers, booklets, etc.
• Maintain promotional materials and inventories.
• Event Management
• Dealing with the recruitments

Stock management & Sales administration:
• Inventory management:
• Ensure availability of all products for private market sales (avoiding any out of stock situation)
• Control stock levels (within agreed on levels).
• Take corrective actions for stock issues.
• (Monthly: Forecast sheets, Monthly settlements, Sales reports/ Weekly: Urgent product weekly reports, Un- registered weekly reports, QC lab weekly tracker/ Irregular: Regulatory issues, Public market issues, Un-expected sales trends).
• Forecasting: As per lead time per each supplier to prepare the forecast sheets in due time depending on needed Qtys and cash flow.
• Placing orders and tracking of placed orders.
• Importation and local industry statistics.
• Reports & sales analysis:
• Frequent monitoring for the sales trend.
• Monthly analysis for the sales of the main movers per supplier.
• Prepare any requested analysis by the management.
• Comprehensive sales analysis (Sales, Growth, Stock, Expiry, FEFO-FIFO, shelf-life, YTD Quarterly-Monthly-Weekly-Daily analysis).
• Prepare bonus scheme, handling samples issues.
• Prepare customers agreements & offers.
• Handling new items, pricing issues.
• Handling new customers, visiting issues.
• Monitor exchange rates of EUR & GBP and update payments.

Sales Field administration:
• Monthly release to market training for the team.
• Planning routing program.
• Release orders that need special approval.
• Follow up with all field sales dept. customers notes and complains received and respond accordingly.
• Purchase orders books updating and ordering.
• data analysis and reports: targets, growth, area analysis, visits, time, feedback notes, returns, collections (checking, monitoring, communicate summary, Request action plan, Follow implementing, Alert if not applying, Re analyze).
• Annual evaluation for salespersons.

• Support, Maintain and Develop relations with customers. Responsible for day - to - day operational support, query resolution, work on satisfying customer need.
• Deal with complaints in a professional and timely manner.
• Maintain awareness of applicable securities laws, regulations and internal policies and
procedures.
• Maintain working knowledge of applicable securities laws, regulations and internal policies and
procedures.
• Coordinate between clients and SDC (securities depository center) regarding any requirement.
• Handling CML (Client Mailing List), MIS (Management Information System). HR Department:
• Handling employees vacations & leaves - preparing daily/weekly reports.
• Handling resumes & personnel information.
• Handling stationary issues.
• Petty cash managing.
• Preparing purchase requests and does the logistic required. Searching, comparing and getting offers for any purchase.
• Research Department: coordinating in any project - annual reports.