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rasha fahes, Customer service representative

rasha fahes

Customer service representative·Teleperformance lebanon

Lebanon

Bachelor's degree, Banking and Financial Support Services

Work experience

Total years of experience: 6 years, 1 months

Customer service representative

July 2016 - January 2017

Teleperformance lebanon

Beirut, Lebanon

July 2016 - January 2017

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Beirut

October 2015 - July 2016

St Georges Schools

Beirut, Lebanon

October 2015 - July 2016

Assistant teacher

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Host Trainer

June 2013 - September 2015

P.F.Chang’s China Bistro

Beirut, Lebanon

June 2013 - September 2015

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Supervisor

January 2012 - May 2013

Signor Sassi

Lebanon

January 2012 - May 2013

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Head Waitress

August 2011 - December 2011

Roadster Diner and Deek Duke

Beirut, Lebanon

August 2011 - December 2011

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Hostess

January 2011 - July 2011

Movenpick Hotels and Resorts

Beirut, Lebanon

January 2011 - July 2011

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

American University of Culture and Education

June 2015

June 2015

Bachelor's degree, Banking and Financial Support Services

Lebanon

Skills

LANGUAGES

Intermediate

MICROSOFT EXCEL

Expert

MICROSOFT OFFICE

Expert

ORGANIZATIONAL SKILLS

Intermediate

READ

Intermediate

COMMUNICATION SKILLS

Intermediate

CONCEPT DEVELOPMENT

Intermediate

PUBLIC SPEAKING

Intermediate

DECISION MAKING

Intermediate

TIME MANAGEMENT

Intermediate

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Certificate of Completion - Trainer
Aug 2014