Rasha Salama, Human Resources Consultant (HR Consultant)

Rasha Salama

Human Resources Consultant (HR Consultant)

Dubai Government Workshop

Location
United Arab Emirates
Education
Diploma, CIPD Diploma in Personnel Practice
Experience
19 years, 11 Months

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Work Experience

Total years of experience :19 years, 11 Months

Human Resources Consultant (HR Consultant) at Dubai Government Workshop
  • United Arab Emirates - Dubai
  • My current job since October 2018

Design and prepare the HR Department strategy in line with DGW’s overall business operating plans and ensure it is cascaded down properly to the various strategic HR programs and systems to maintain vertical and horizontal alignment and integration supportive to the DGW’s interfacing strategic plan
• Develop and prepare of the HR policies, procedures and controls covering all areas of the HR Department activities
• Develop and prepare an optimum DGW’s structure for all DGW departments and sections so that resources are optimally utilized and internal employee communication network can take place in an efficient manner
• Develop and prepare the job descriptions and job evaluation for all positions in DGW
• Develop and prepare the Manpower and Acquisition strategy in line with the DGW’s strategy to meet the organizational requirements of human capital
• Develop and implement appropriate systems and surveys for facilitating the various HR functions and as employee’s satisfaction & engagement surveys, organizational climate surveys, performance management systems, voluntary employee turnover questionnaire…etc.
• Develop and prepare the Talent and Performance Management strategy in line with the global best practices in order to support the establishment of a performance-driven culture and organizational excellence within DGW
• Establish and prepare effective succession plan to ensure effective identification and grooming of high potential employees to assume future key roles within DGW
• Prepare the localization strategy and review the development and implementation to attract, develop, retain UAE Nationals to establish a qualified talent pool and support localization target

Head of International & HR Departments at International Medical Center (Ministry Of Defense)
  • Egypt - Cairo
  • July 2017 to August 2018

HR duties:
• Maintains the work structure by updating job requirements and job descriptions for all positions
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes
• Responsible for all HR management and development (including workforce planning, recruitment and selection policy/practices, discipline, grievance, mentoring, salary and conditions, contracts, training and development, talent management, succession planning, driving performance appraisals and any other HR related issues)
• Working with senior managers to uncover the talent implications e.g. any significant gaps to meet long-term objectives and create a long-term workforce plan that prioritizes people-related initiatives
• Monitor, measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales
• Liaise with Directors and Managers to understand their HR requirements and ensure they are fully informed of the corporate HR strategy
• Deliver and report on the annual employee engagement survey to ensure feedback from employees is collated and interpreted correctly to help improve employee engagement

Head of International Department at International Medical Center (Ministry of Defense)
  • Egypt - Cairo
  • June 2016 to August 2018

• Define and implement strategy to target international market
• Promote international patient services and medical tourism segment of the Hospital
• Create a streamlined International patient management protocol
• Attract the market best suited for medical tourism, such as, corporate, insurance companies and travel agents
• Acquire patients from foreign countries through selected marketing channels
• Adhere to turn around time for replying to medical queries or visa letters from patients / partners
• Responsible for guiding international patients, seeking treatment at IMC, with information related to their travel, treatment plan, stay, cost and after care
• Facilitate with International team to ensure seamless and uniform customer care attention to International patients
• Give constant feedback regarding patient issues and concerns & coordinating with the treating doctors to get timely responses to the medical updates for admitted patients
• Facilitate good continuum of international patient care through patient feedback
• Study current and emerging market trends in Medical Tourism
• Design and implement effective marketing strategies, and promotes the services to increase the footfall of the international patients
• Ensure increased Word of Mouth marketing through patient testimonials and referrals
• Create travel services for patients to assist with visas, interpretation, transportation and companions
• Secure return on investment
• Deliver monthly report concerning all International Department activities to the GM / CEO

Talent Acquisition Head at International Medical Center (Ministry of Defense)
  • Egypt - Cairo
  • November 2015 to June 2016

• Establish recruiting requirements by studying organizational plans and objectives; meeting with business and human resource leaders to forecast needs; and understanding job descriptions and corresponding qualifications required of job candidates
• Prepares job descriptions to aid in orienting employees to their jobs, identifying the requirements of each position and establishing hiring criteria
• Creates the talent acquisition strategy for IMC to most effectively source and engage qualified candidates; meeting with JCI requirements
• Builds relationships with leadership to ensure business alignment and create an environment of trust that allows for transparent and efficient processes, along with making presentations and maintaining rapport
• Educate and train managers in the talent acquisition methodology systems, social media venues and regulatory requirements
• Train and coach hiring managers on effective interviewing and assessment methodology
• Leads and develops recruitment team to continually improve skill sets and personal development
• Implements best practices to attract and recruit diverse talent including use of technology, social media, community outreach, military, educational, professional organizations, referral networks and outplacement agencies
• Manage utilization of the Applicant Tracking System, recruitment activity metrics and related reports
• Champion employer branding efforts and participate in recruitment events on behalf of IMC

Talent Acquisition Expert at Department Of Economic Development
  • United Arab Emirates
  • April 2008 to June 2014

Department Of Economic Development - UAE, Abu Dhabi
Talent Acquisition Expert

Duties: • Establishing, developing and implementing proactive recruitment strategies across DED that satisfies
current staffing needs and funnels a constant pipeline of available talent into the organization
• Implementing and managing manpower requirements with regards to strategic plan with line managers and divisions, looking details and justifications, providing inputs to help fine-tune the requirements.
• Implementing recruitment policies & procedures and advise line/division managers on procedures,
precedents & interpretation of policies to ensure its application in a fair and equitable manner.
• Managing all the recruitment process and life-cycle, including sourcing candidates, conducting interviews and offers.
• Managing the talent acquisition team in a way that optimizes performance, including training and guidance to the team on strategies, best practices and actions relating to talent acquisition priorities.
• Building a good relationships with external business partners (recruitment agencies, recruitment websites,
universities, and governmental entities) to ensure appropriate organization image is reflected in the market as the employer of choice.
• Preparing, reviewing and updating statement of functions for all DED's departments and sections.
• Supporting DED's business strategy as needed by accurately diagnose the organizational issues and develop potential solutions and recommend change initiatives as appropriate, such as (Merger and
Acquisitions Jobs, create an organizational unit..) including job analysis, budgeting, job evaluation to improve DED's performance and operating efficiency.
• Establishing a succession planning methodology and processes.

Sr. Recruitment Consultant at EURO Jobs Middle-East
  • United Arab Emirates
  • March 2007 to March 2008

EURO Jobs Middle-East - UAE, Dubai
Sr. Recruitment Consultant

Duties: • Integrate the align HR Strategy with the business strategy to ensure the acquisition of the right talent with

the right expert, capabilities and the correct motivation level
• Establish a doctors division within company of a network of Western and Eastern European doctors with interest working in the Middle East.
• Manage a database of Western and Eastern European doctors and nurses with interest of working in the
Middle East. On the other hand; managing a database of engineers and admin staff for Oil & Gas
companies (Weatherford, Halliburton, Hanover, Dragon Oil, BP etc) with interest of working overseas.
• Manage a database of clients in U.A.E. and Qatar.
• Receive specifications for the requested job openings, from the clients, and meeting their needs by finding
(through internet search or headhunting) the right candidate.
• Source and short-listing CVs.
• Perform first (screening) interviews and coordinating second (client) interviews.
• Follow up status of invoices for collecting and handling down payment procedures.
• Support and led candidates to prepare their documents.
• Meet sales target by looking after clients and providing on-going customer care.
• Provide ongoing counseling to the hired candidates before and after they get hired to ensure that their
career and personal objectives are aligned with their career path.
• Support other recruitment consultants in non-medical fields like (FMCG, Properties, Construction, Design
Companies etc)

Corporate HR Specialist at Saudi German Hospital Group
  • United Arab Emirates
  • August 2005 to February 2007

Saudi German Hospital Group (SGH) - UAE, Dubai
Corporate HR Specialist

Duties: • Discuss recruitment plans with management staff for specified occupational areas, prepared recruitment,
selection materials and job description, and screened applications/candidates.
• Identify qualified candidates and built strong pipelines through advertising new positions, collect/screen
applications and CVs, interview job candidates, orient new employees to policies and procedures.
• Was responsible for recruiting German Professors in close cooperation with the Vice President of
International Projects: • Pro-actively approached and sourced German professors through use of German recruiting
agency, internet search, advertising, referrals, and cold calling.
• Coordinated activities between the German professors interested in the IVP program
(International Visiting Professors), our department, the Head Office in Jeddah, Saudi Arabia, the
Head Office in Sana'a, Yemen and our agency in Germany for legalization procedures.
• Supported and leaded German professors to prepare their travel and work documents from the visiting countries side.
• Help employees' transition out of the group and analyzed their resignation/termination conditions to be
used by the management to make personnel decisions.
• Drive the standardization of HR reports (locally and regionally)

Head of Recruitment at Modern Academy
  • Egypt - Cairo
  • May 2004 to July 2005

Sourced passive and active candidates to an adequate number of accounts (clients) in diversified fields such as, FMCG, Telecommunication, trading, banks, and hotels.
Duties:
• Pro-actively source passive and active candidates through use of Modern Academy graduate database, job boards, cold calling and industry networking.
• Interview Modern Academy graduates to identifying their appropriate experience and/or their job expectations along with their personality criteria.
• Maintain strategic partnerships with the accounts (clients).
• Receive specifications for the requested job openings, from the client, and identify the potential candidates (Modern Academy) graduates.
• Perform first (screening) interviews and coordinated second (client) interviews
• Provide ongoing counselling to the hired candidates before and after they get hired to ensure that their career and personal objectives are aligned with their career path (i.e. reviewing job offer(s), description, terms and conditions of the contract).
• deliver daily reports concerning all recruitment activities to the HR Director.
• Serve as back-up to HR Specialist and perform HR generalist duties as needed.

Staff Services Manager at Metro Market Company
  • Egypt
  • November 2002 to February 2004

Metro Market Company - Cairo, Egypt
Staff Services Manager

Duties: 1. Recruitment
• Select and recruited the best candidates who met the company standards; to ensure that the manpower structure is achieved and maintained.
• Prepare pipelines of potential candidates for an automatic replacement of resigned and dismissed
staff.
• Identify and studies reasons behind resignations/dismissed staffs in order to minimize/eliminate
staff turning over.

Education

Diploma, CIPD Diploma in Personnel Practice
  • at Bradfield Group
  • July 2012
Diploma, Cambridge International Certificate for Teachers and Trainers at professional level
  • at University of Cambridge
  • June 2012
Bachelor's degree, Computer Science
  • at Modern Academy
  • July 1999

Specialties & Skills

Workload Management
Talent Acquisition
Talent Management
Oracle HR
Microsoft Office
BUDGETING
PROACTIVE
RECRUITMENT
SELF MOTIVATED
SOLUTIONS
STAFFING
TRAINING

Languages

English
Expert
Arabic
Expert

Training and Certifications

Certified KPI Professional (Certificate)
Date Attended:
December 2020