Rashad Al-Dwek, Solutions Architect, Senior System Engineer

Rashad Al-Dwek

Solutions Architect, Senior System Engineer

Communications Development Co.

Location
Jordan - Amman
Education
Bachelor's degree, Computer Engineering
Experience
8 years, 0 Months

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Work Experience

Total years of experience :8 years, 0 Months

Solutions Architect, Senior System Engineer at Communications Development Co.
  • Jordan - Amman
  • My current job since February 2017

Solutions Architect
- Prepare cost estimates for product sales as well as professional services (deployment, migration, implementation, etc.)
- Develop overall solutions including high-level design, statements of work, service design, rough of magnitude and bills of materials
- Prepare contractual documentation including but not limited to:
- Integrated Master Plan (IMS)
- Technical proposals
- Customer Design Reviews (CDR)
- Level of Efforts (LoE)
- Implementation plans
- System & Sub-System Design Description (SSDD)
- Integrated Logistic Support Plan (ILSP)
- Engineering Change Proposal (ECP)
- Acceptance Test Plan and Procedures
- Prioritize, communicate, and mitigate risks with internal stakeholders
- Experience with Department of Defense (DoD) programs
- Collaborate with partners (L3Harris & Motorola Solutions) and subcontractors to develop solutions for large and complex sales opportunities
- Conduct site visits, conference calls, presentations, proof of concept and follow up on
customer related issues

Senior System Engineer
- Provide technical support; install, configure, and maintain systems and devices at sites
- Coordinate project management activities, resources, equipment, and information
- Develop technical reports and customer-facing documents including the management daily, weekly, and monthly reports
- Ensure standards and requirements are met through conducting quality assurance tests
- Identify and evaluate potential information security threats and vulnerabilities

Technical Support Engineer (Trainee) at OFFTEC, Network and Security Department
  • Jordan - Amman
  • September 2016 to February 2017

▪ Participated with the Network and Security team in the different projects as assigned.
▪ Configured and deployed small business FortiGate firewalls, FortiAP access points, Brocade switches and installation of Aruba access points.
▪ Customer service.

Technical Support Engineer at A.S.JOINTS
  • Jordan - Amman
  • November 2015 to January 2016

Being the sole IT Engineer on a construction site (Al-Manaseer Palace) I was responsible for the following.
▪ Provided networking, design, installation and maintenance services.
▪ Investigated specialist and complex information technology support issues.
▪ Backup and disaster recovery plans.
▪ Established a small database system that helped the engineers to track the workers and technicians on the site.
▪ Produced documentation and reports to a high standard.

Education

Bachelor's degree, Computer Engineering
  • at Jordan University of Science and Technology
  • November 2015

Specialties & Skills

Configuration Management
Technical Support
Security Information
Routing and Switching
Technical Support
Customer Service
Office suite ( Microsoft Office , Google Drive, LibreOffice )
Management of Configuration
Information Security
Management & Technical Documentation
Business Development
Project Management
Analytical Skills
Solutions Architect

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert
Japanese
Beginner
German
Beginner

Memberships

Jordan Engineers Association (JEA)
  • Electronic Computers Engineer
  • January 2016

Training and Certifications

Motorola Professional and Commercial Radio Technical Associate (Certificate)
Date Attended:
March 2021
CISCO Certified Specialist - Enterprise Core (Certificate)
Date Attended:
February 2020
CISCO Certified Specialist - Enterprise Design (Certificate)
Date Attended:
February 2020
CISCO Certified Specialist - Enterprise Advanced Infrastructure Implementation (Certificate)
Date Attended:
February 2020
CISCO Certified Network Professional - Enterprise (Certificate)
Date Attended:
February 2020
Cisco Certified Design Professional (Certificate)
Date Attended:
April 2019
CCDA (Cisco Certified Design Associate) (Certificate)
Date Attended:
January 2019
CCNA ( Cisco Certified Network Associate ) Routing and Switching (200-120) (Certificate)
Date Attended:
February 2016
Valid Until:
January 9999
CCNA Security (Certificate)
Date Attended:
January 2018
Valid Until:
January 9999
CCNA CyberOps (Certificate)
Date Attended:
May 2018
CCNP Routing and Switching (Certificate)
Date Attended:
December 2016
Valid Until:
December 2019
A+ (Training)
Training Institute:
IEEE University of Jordan Student Branch
Date Attended:
August 2012
Duration:
30 hours
2D AutoCAD (R2010) (Training)
Training Institute:
The Engineers Training Center
Date Attended:
June 2011
Duration:
30 hours

Hobbies

  • Painting
    Member in the University Art Club since 2012, my contribution included painting portraits in oil and water colors, pencil shadowing and others.
  • Drawing
    Member in the university Art club since 2012, my contribution included painting portraits in oil and water colors, pencil shadowing and others.
  • Languages
    Attended language courses: German, and Japanese.
  • Chess
    Member in the university Chess club since 2010 and competed in the chess competition in the Russian Cultural Center in Amman, 2010.