Operations Excellence Leader MEA
GE Power
مجموع سنوات الخبرة :29 years, 5 أشهر
• Manage wing to wing logistics for Middle East & Africa (MEA) wide projects/operations that includes divisions like Parts, Tooling, Repairs, inland transportation and others.
• Ensure timely & cost-effective execution of all Logistics transactions while resolving issues in collaboration with internal and external customers,
• Collaborate with Customs head to ensure prompt and compliant customs transactions for Inbound shipments
• Work with Order Fulfillment Leaders to capture volume forecast for freight consolidation across customers/countries
• Responsible to hold regular conferences/meetings with Logistics Service Providers (LSP) to ascertain value added activities are put into practice
• Empower MEA Logistics team to go extra mile and work collaboratively for effective Logistics execution
• Established best practices and lessons learned forum for MEA Logistics team
• Initiated various Workflows and their Work Instructions to capture all Logistics transactions in terms of execution, costs and KPI’s
• Responsible to achieve set Cost-out targets YoY basis
• Facilitate payments to LSP’s in collaboration with Finance and requester.
Job Profile:
• Identify, select & qualify potential suppliers and service sub-contractors in line with set business strategy and initiate procurement process
• Manage tendering and sourcing of parts, raw materials, consumables, tools, equipment, Manpower, Site services and Logistics services adhering to desired quality level at optimum cost and lead time. Negotiate and finalize price and frame agreements
• Ensure timely & cost-effective execution of all Logistics movements, while resolving problems and issues arising from logistics movements with internal and external customers, including customs clearances within the framework of the local legislation
• Establish processes to enable effective management of materials storage, stock visibility, and timely delivery to Workshop/Sites
• Ensure compliance to EHS requirements/theme for all Service/Site Contractors as well as in Stores operations
• Liaise with Finance department for on-time Subcontractor/ vendor’s payment
• Responsible for periodic reporting on procurement, Logistics and Stores related KPI’s
• Set clear objectives for the team and measure performance against set targets
• Promote training, career development, personal development, and nurture talents to develop future leaders
Achievements:
• Established departmental processes to eventually setup the supply chain unit in the organization
• Established supplier panel to enable material and services procurement
• Enhanced Logistics movements effectively and economically
• Spend Optimization of 20% in 2015 based on Price agreements
• Cost reduction by 8% of freight movements in 2015
• Enhanced Ethics & Compliance and EHS awareness among team members
• Took control of Inventory management with the aim of enhancing the process
• Developed the team by providing on job and class room training
Job Profile
• Contribute to the development and refinement of JHS vision and strategy
• Support the overall process of management and corporate decision-making to ensure the organization maximizes its short, medium and long-term profitability and returns to its shareholders
• Build and lead an effective and cohesive management team
• Implement, maintain and manage an effective system of controls throughout the organization
Job Profile
• Ensure End-to-End Logistics cycle processes in Demand planning > order fulfillment > order management > delivery management > Reverse Logistics > customer invoicing are managed in accordance to strategic goals
• Direct and coordinate the entire logistics operations in a cost and time efficient way within the Customer team contributing to Annual Revenue in excess of 100 Million Euro
• Liaise with global (European & Far East) Delivery Management Centers (DMC) to secure OTIFIQEF equipment deliveries
• Responsible for operations & people management of the entire logistics team inline with the company policies and processes
• Manage inventory control and entire 3PL LSP operations at two major regional warehouses in KSA
• Manage customer interface in the demand/delivery phase and in related supply chain issues
Achievements
• Turned around overall activities by realigning team members in accordance to their skills set and account priorities
• Accelerated several tasks like customer invoicing, equipment ordering, etc. to achieve relevant KPI’s and customer milestones
• Improved customer service level by providing hands-on training to relevant staff thus increasing employee efficiency as well
• Expedited equipment/software deliveries to avoid customer penalties and enhance delivery aspect of logistics
Job Profile
• Supervise critical operations with 3PL partner ensuring adherence to agreed SLAs and OTIFIQEF
• Setup and agree on min-max levels for Inventory ( worth approx. SR100 Million) with item owners and run update on quarterly basis based on average consumption to ensure adequate safety stock levels are maintained at all times
• Generate & update receiving plan for expected receipts and agree on delivery dates with suppliers
• Ensure dispatch of serial controlled items like SIM cards and Recharge cards are accurate and error-free
• Monitor cards and other strategic items every week and update management on potential shortages and delays in the expected receipts, for prompt follow up by the purchasing section and respective managers
• Run and provide monthly cycle count reports on ABC basis to check stock accuracy
• Participate in processes development / enhancement meetings and contribute extensively both at team and personal level
• Create and maintain mutually beneficial long-term partnerships with suppliers to foster feedback and continuous improvement
Achievements
• Maintained sufficient stocks of SIM cards and Re-charge cards during peak seasons like Ramadan and Hajj
• Successfully controlled inventory to maintained stock accuracy at 100% for strategic items
• Promoted strict vendor assessment on delivery principles
Initiate, facilitate and execute Demand management process in strict adherence to timelines right from forecasting to monitoring demand at customer level.
Review forecast performance on monthly basis and adjust future demand accordingly.
Analyze sales from every frontage including customer and brand performance at SKU level by region and by channel.
Monitor safety stock levels at regional levels and standardize stock keeping policy according to demand movement.
Closely monitor major customers stock levels on monthly basis and their purchasing patterns
Align promotion schedules and quantity allocations with factory and distribution in coordination with marketing dept.
Revise monthly sales targets to be inline with sales trends, seasonality, promotion schedules, etc, .
Compile monthly report for all sales related activities covering aspects like brand management on SKU level, regional activities and channel performance.
Organize, facilitate and attend monthly national sales meeting.
Validate Retail Audit data from external agency and relate / compare the findings to in-house Oracle based sales data on bi-monthly basis
Preparation of Yearly sales budgets in close coordination with senior management.
Prepare & verify sales people's commission details/documents across all regions on monthly basis.
a) Review Sales Performance Vs. Sales Plan by Category, by Brand by Sector & by Region (Value / Volume)
b) Evaluate the %age sales achievements in line with marketing activity at brand level
c) Record Monthly Sales Trend & Market Growth / Decline
d) Analyze & Justify the forecast accuracy and adjust the forecast patterns based on recent performance and validate the parameters to generate more realistic 18 months Rolling forecast at brand & sku levels
e) Highlight the grey areas that need more attention both at brand & branch levels in order to achieve the adjusted forecast
f) Monitor sales mix for every region and initiate appropriate mix for areas impacting the bottom line adversely
g) Facilitate Demand Review meeting, deliver the demand synopsis and jointly approve adjusted forecast as future Sales plan
h) Forward the approved sales plan to sales area heads for their action
i) Generate monthly Distribution plan and validate weekly dispatch schedule based on demand requirement of each area respectively
j) To establish appropriate safety stock levels for finished goods across all satellite warehouses
k) Cross examine Sales growth / decline with Retail Audit Findings & relate it to Competitor activities.
Supervising the placement of Music Compact Discs (CD’s), Music Cassettes (MC’s) and artist posters of various companies like, BMG, EMI, Sound & Vision, Magnasound, AMG, etc., in their respective divisions.
Receiving In-coming shipments and arranging Out-going shipments (both National & International) with the help of receiving & dispatch clerks.
Dispatches of Sales Order On-Time In-Full and handling customer complaints, if any
Performance Measurement of the transactions related to & affecting employee’s efficiency and customer service.
Job rotation within department to increase employee’s productivity
Complete control & decision making authority over Stores’ total activities with the involvement of AGM-Logistics for critical issues only.
Performing Quarterly Inventory Audit
To orchestrate the monthly demand review process as defined by the S&OP policies and procedures for SEO
To facilitate the generation of monthly demand forecasts of all products in all markets at the sku level and to aggregate to various levels, both from the demand and supply perspectives, using available demand management software. Forecasts are generated using accepted statistical techniques coupled with intelligent use of information on marketing and sales plans and activities to ensure minimum or nil forecast biases.
To recognize and process abnormal demand
To act as the commercial focus for the Master Scheduler, enabling demand tracking against production plans to give S&OP the best quality information with no surprise
To monitor and analyze forecast accuracy performance and use this information to establish appropriate safety stock levels for finished goods
To coordinate with Order Center customer order entry and promising processes to optimize customers service
To monitor levels of finished goods inventories and assist Warehouse Management in setting appropriate inventory policies and procedures aimed at providing high customer service levels while minimizing inventory costs
To coordinate with Distribution & Logistics and Export services to ensure on-time and full delivery of finished goods
To coordinate with Finance to be able to capture pertinent financial information needed for forecast analysis and simulation
Immersion Training Process
Warehouse Inventory Planning & Stock Control Training
Materials & Supply Chain Management Training
Award for outstanding contribution to the MRP-II Project which successfully attained the MRP-II “Class A” certification in Planning & Control in SEO