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Rashi Bhattacharya, Country Director

Rashi Bhattacharya

Country Director·IDP Education Pty Ltd

United Arab Emirates

Master's degree, Marketing

Work experience

Total years of experience: 28 years, 10 months

Country Director

May 2008 - Present

IDP Education Pty Ltd

Dubai, United Arab Emirates

May 2008 - Present

DP Education is a world leader in international student placement services and helps students to study in Australia, Canada, New Zealand, the USA and the UK. IDP Education is also a proud co-owner of IELTS (International English Language Testing System.
Website : http://www.idp.com

Have extensive expertise in developing and implementing turnaround strategy and business plans.
Experience Summary :
 P&L and Budgetary responsibility for all Gulf offices; increased the EBIT performance by 15 folds in the last 4 years.
 Led organization restructure & process reengineering for higher productivity and efficiency.
 Launched new business verticals including IELTS and set-up new test centres across the region.
 Led the UAE & Oman teams for Global Excellence Awards for 3 years in row.
 Spearheaded the launch and training of new IT CRM system in the Gulf.
 Managed Tie-ups with strategic business partners and large government departments of
GCC.
 Developed and Managed excellent B2B relationship with our key stakeholders like
Australian Consulate, Austrade office and various Australian State council offices in
GCC.

Company industry:
Primary, Prep, & Secondary School
Job role:
Management

July 2006 - March 2007

HVS International

India

July 2006 - March 2007

HVS is one of the world’s largest Consulting and Recruitment firm for Hospitality Industry. It is head-quartered

Company industry:
Business Consultancy Services
Job role:
Other

HR Consultant

May 2004 - June 2006

C Sigma Consulting

India

May 2004 - June 2006

My job role included:
Customer Research and Database Management
Business Development.
Conducting interviews with Senior Level Candidates
Developed a financial model for the organization to identify the pipeline, cost and profitability of the business.
Worked on the CRM and its integration with various campaigns.

Company industry:
General Engineering Consultancy
Job role:
Human Resources and Recruitment

Lecturer

July 2003 - April 2004

S.S.C.H.M, College, affiliated to Osmania University

India

July 2003 - April 2004

Principles of Management, F&B Management to the

Job role:
Teaching and Academics

Asst Sales Manager

October 1998 - September 2000

Hotel Taj Palace (part of the Taj Group of Hotels)

India

October 1998 - September 2000

Job role:
Sales

Club Floor Manager

April 1996 - September 1998

Le Meridian Hotel

India

April 1996 - September 1998

Company industry:
Hospitality & Accomodation
Job role:
Management

Guest Relation Executive

July 1994 - October 1995

The Oberoi Hotel

India

July 1994 - October 1995

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Management Trainee

May 1993 - June 1994

Jaypee Group

India

May 1993 - June 1994

Company industry:
Civil Engineering
Job role:
Management

Skills

Business Change Management
Expert
Business Change Management
Expert
Business Process ReEngineering
Expert
Business Process ReEngineering
Expert
Operations Management
Expert
Operations Management
Expert
Marketing Operations
Expert
Marketing Operations
Expert
Customer Service
Expert
Customer Service
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
C
Expert
C
Expert
COM
Expert
COM
Expert
CONSULTING
Expert
CONSULTING
Expert
CRM
Expert
CRM
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DIRECT MARKETING
Expert
DIRECT MARKETING
Expert
MARKETING
Expert
MARKETING
Expert
SALES MANAGEMENT
Expert
SALES MANAGEMENT
Expert
Business Change Management
Expert
Business Change Management
Expert
Business Process ReEngineering
Expert
Business Process ReEngineering
Expert
Operations Management
Expert
Operations Management
Expert
Marketing Operations
Expert
Marketing Operations
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English

Expert