SALES COORDINATOR
SKYCOM EXPRESS LLC
Total years of experience :4 years, 2 Months
SKYCOM EXPRESS LLC, DUBAI, UAE. May, 2012- PRESENT
SALES COORDINATOR: 12 months
• Coordination with the pricing manager to get best quote available in order to secure the business with Existing as well as new clients.
• A set target of AED 250000/- to be achieved on monthly basis for every preceding month.
• Maximum Business for my sector has been achieved from clients within Dubai and other emirates
• Follow up with operations to get the consignment collected along with accurate paperwork depending on the destination or origin from where the goods need to move.
• To make sales by getting a job confirmed after coordination with various agents and providing client with the best quote available.
• Only Candidate from the sales team to prepare Monthly overall sales report and Power point presentation.
• Generating new leads and conversion of approx. 50 customers per month.
Key Accounts Handler: 5 months
• Dealing with Clients across U.A.E for their out bound and inbound packages.
• Escalation of Client issue and making sure complete case closed with customer feedback.
• Maintaining daily report of total number of Export and Import shipments for Key clients
SENIOR CUSTOMER SERVICE EXECUTIVE: 8 months
• Inbound process that includes collection and pick for clients across UAE.
• Understanding client's requirement and escalating issues to relevant department within a set AHT of 3mins by QA.
• Convincing clients to opt for bullet service in order to achieve monthly target of 150 bullet pickups that was part of my target.
• Was amongst the star performer and hence assigned to train new entrant by my manager.
BEAUTY CONSULTANT
PROCTER & GAMBLE, JAFZA, UAE. June 2011- May 2012
• Was assigned with Olay Project that involved Beauty Consultancy which had to be given to Existing/ New Customers and suggest the best suitable product as per their Skin type.
• Power point presentation had to be given on weekly basis.
PROMOTION STAFF Sep 2010- May 2011
WHITE FEATHER CONSULTANCY, Dubai, UAE.
• Had to promote various products on permanent basis across UAE ranging from Dairy Products (Kraft Cheese, Nutella, Al Marai) to Cosmetics (Denim, Gucci, Brut) and few other brands
• Stalls were being set up to promote existing as well as newly launched products with special offers.
• Further also targets were given to convert atleast 75 percent out of the total approach for the day.
FREE LANCER May 2010 - August 2010
BUZ Promoting Company, Dubai, UAE.
• Worked with BUZ Company for promoting MasterCard tents by visiting malls across Dubai. The job involved convincing shop-owners to display the tent in their showrooms
• Bachelor of Administration (Sikkim Manipal University 2013)
• Secondary Certificate (UAE-March 2008) • Other Qualification: Reservations, Fares and Ticketing Course done from Emirates Aviation College -Dubai.
• AISSCE Grade12 (CBSE) from Our Own English High School (Dubai- UAE-June, 2010)