Patient Service Coordinator
Clemenceau Medical Center
Total years of experience :15 years, 6 Months
• Experience in Electronic Medical Record ARIA® Varian
• Gets approvals of coverage from third party payers.
• Communicates to patient the conditions of coverage as specified by third party payer.
• Ensures that all documents are enclosed to invoices of third party payers (approval, results etc ... )
• Sends third party payers invoices to the Billing Department on a timely basis.
• Charges supplies or ensures that supplies & services rendered are charged to patients' accounts.
• Cashes money from patients and issues receipts.
• Enters data on CMC electronic system and issues invoices.
• Issues CMC cards to patients.
• Maintains office supplies, wherever applicable.
• Participates in performance improvement activities at CMC.
• Reports encountered problems to management.
• Proposes means to enhance operations.
• Seeks Patient Satisfaction.
• Greets visitors in a warm and professional manner and attends to their requests /queries.
• Secures patient related needed information upon patient's arrival to unit.
• Answers phone calls/other communication systems (e.g. nurse call) and takes messages.
• Schedules patients' appointments & follow up.
• Obtains signature of patients on relevant forms, wherever applicable.
• Obtains medical records for patients, wherever applicable.
• Delivers reports to patients according to CMC policy.
• Submits results to patients wherever applicable.
• Maintains records through filing, retrieval, retention, storage, compilation, coding, sorting mail, faxing necessary records and updating files.
• Maintains confidentiality of information & correspondence.
• Performs related duties as assigned.
Manage the archive system.
Manage the users in capturing and locating electronic information.
Manage the data entry process and produce reports accordingly.
Monitor and track the registration of documents; maintain databases; produces logs and transmittals.
Process different types of documents through all procedural steps in accordance with well-defined procedures and guidelines.
Ensure that pre-established document control requirements are satisfactorily met throughout the duration of the project.
Maintain data distribution system to control projects (clients, departments, supplier, etc)
Act as liaison focal point between support group, home office and field personnel.
Performs word/excel processing duties.Types and formats documents. Completes standard forms and assists in designing new electronic formats. Maintains files, registers, inventory lists, computer database and records in paper or electronic format. Collects, verifies and up-dates information/data related to the activities of the organizational unit in accordance with instructions received. Draft letter and follow up correspondence. Draft minutes for meetings. Drafts monthly reports. Schedule appointments and meeting arrangements. Provides necessary administrative support. Coordinates for conferences and training workshops (prepare PowerPoint presentations and training materials). Prepare profit and loss statements and monthly closing and cost accounting reports. Compile and analyze financial information to prepare entries to accounts, such as general ledger accounts, and document business transactions. Establish, maintain, and coordinate the implementation of accounting and accounting control procedures. Monitor and review accounting and related system reports for accuracy and completeness. Prepare and review budget, revenue, expense, payroll entries, invoices, and other accounting documents. Supervise the input and handling of financial data and reports for the company's automated financial systems. Other duties as assigned.
Answer telephones and transfer to appropriate staff member.
Meet and greet clients and visitors.
Create and modify documents using Microsoft Office.
Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
Maintain hard copy and electronic filing system.
Research, price, and purchase office furniture and supplies.
Coordinate and maintain records for staff office space, phones, parking, company credit cards and office keys.
Setup and coordinate meetings and conferences.
Maintain and distribute staff weekly schedules.
Collect and maintain PC inventory.
Support staff in assigned project based work.
Provide office orientation for new employees.
Other duties as assigned.
Planning, scheduling and routing imports and exports, including monitoring the flow of traffic to/from foreign destinations, ensuring related customer service, brokerage and customs transaction compliance.
Maintaining compliance with domestic and foreign regulations governing the shipment.
Receipt and documentation of imported/exported products.
Researching and resolving customer or supplier issues.
Is responsible of import-export documentation and also interact with the domestic and foreign client. Negotiates with the suppliers and interact with the agents when ever required.
Work with various managers to determine if export licenses and/or Technical Assistance Agreements are required and to ensure that they are obtained in a timely manner.
Coordinate the importation of all foreign purchases ordered by the purchasing department
Issues and coordinates letters of credit and wire transfers with accounting department and our bank.
Open customer accounts by recording account information, and maintaining customer records by updating account information.
Prepare orders for the warehouse and assess the most practical shipping methods
Contribute to team effort by accomplishing the related results as needed.
Ensures that all import and export documentation is correct. Follows up after shipments to ensure that licenses are decremented correctly.
Develop performance in using Accounting software.
Perform professional accounting works and maintenance of accounts and records.
Check for errors in accounting statements and ensures that such statements are complete and accurate
Schedule of appointments, coordinates meetings, prepares agendas and minutes and schedule travel arrangements.
Answer incoming telephone calls and take/forward messages.
Distribution, transmission and filing of incoming and outgoing faxes.
Filing, archiving and maintenance of Companies records.
Transmission of Daily Incoming/Outgoing mails and correspondence.
General assistance as required.