General Manager
the spoonteller
Total years of experience :26 years, 11 Months
- Conduct market research to know determine which marketing plan should be done.
- Analysis and current market conditions and competitor information.
- Manage and coordinate marketing and advertising.
- Develop and implement marketing plans.
- Manage and measure the productivity of the marketing plans.
- Overview the food preparation l presentation process, ensuring high quality items and conformity with the set standards and techniques of the brand's food specifications.
- Ensure the effective implementation of service standards, operational procedures as per the brand set guidelines, in addition to health and safety regulation.
- Promote, negotiate and handle events.
- Control inventory, monitor the food cost and review against the operation's budget.
- Review the monthly P&L providing explanation when necessary, as well as planning the monthly and daily sale objectives taking necessary measures to meet them.
- Recruit, train, motivate my team to ensure that the outlet has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.
- Greet customers always, guarantee them an excellent dinning experience and handle their complain appropriately.