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RAWAD EL HOURANI, IT Sales Agent

RAWAD EL HOURANI

IT Sales Agent·Vam Systems

Egypt

Bachelor's degree, Marketing

Work experience

Total years of experience: 7 years, 4 months

IT Sales Agent

November 2023 - January 2024

Vam Systems

Dubai, United Arab Emirates

November 2023 - January 2024

• Handling inbound and outbound calls.
• Team building and leadership skills
• Reporting Monthly

Company industry:
IT Services

IT and Sales

January 2013 - January 2020

Emirates Road Contracting:

Dubai, United Arab Emirates

January 2013 - January 2020

• Communication and Cross-functional Coordination:
◦ Managed inbound and outbound calls, ensuring effective communication with clients.
◦ Handled inquiries and managed emails efficiently.
• Sales and Evaluation:
◦ Conducting code evaluations and incorporating them to meet the necessary
requirements.
◦ Monitored and documented all application errors before the final release.
◦ Developing projects, maps, and images using computer graphic software for sales
purposes.
◦ Managed the sales team to reach the target.

Company industry:
Construction & Building

Education

University of Dubai

January 2015

January 2015

Bachelor's degree, Marketing

United Arab Emirates

Skills

SALES
Intermediate
SALES
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
BUILDING MANAGEMENT
Intermediate
BUILDING MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate