PROJECT MANAGER
Vardot
مجموع سنوات الخبرة :12 years, 5 أشهر
Ø Project Management & Monitoring:
o Manage project's JIRA boards, and JIRA projects configurations to reflect the project's status
on daily basis.
o Maintain project’s backlog and requirements in JIRA and other requirement gathering
systems (Spreadsheets, Basecamp, Design assets).
o Responsible for tracking budgets and schedules, managing scope, creating project plans,
scrubbing ticket queues, raising risks, and managing a team to successful project completion.
o Build and manage JIRA dashboards to provide instant reporting.
o Approve, and manage weekly time logged on projects.
o Send and communicate monthly timesheets for billing purposes.
o Track and log time on tasks on daily basis.
o Report to supervisor on accomplished tasks and deliverables.
Ø Communication & Reporting Responsibilities:
o Hold Scrum daily meeting, sprint planning meetings and sprint retrospective meetings.
o Ability to communicate and work well with others and be a team player.
o Hold meetings with clients, and internal teams to successfully move the project forward.
o Write, send, and properly communicate meeting agendas, minutes of meeting held in a
project.
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o Manage meeting's pace, time, and agenda.
o Report on the status of the project to client, team members, and supervisor.
o Guide the team on how to get the most out of self-organization.
o Make sure response times with clients are at its optimum. Communicate with client in timely
fashion.
Ø Department Responsibilities:
o Establish the needed functions for initiating new projects with coordination with other
departments applying Vardot’s PMO processes and ensuring ability to comply to client
requirements.
o Assist in evolving and adjusting project baselines as per the policies to best serve the interest
of both; the client and Vardot.
o Work and update project data on different systems adopted by Vardot, such as JIRA, Google
Drive...etc.
o Responsible for helping projects’ design, technical & QC teams in the application of Vardot
project management methodology, tools, and processes on the assigned projects.
Ø General Responsibilities:
o Manage multiple projects and/or work packages delivery, through estimations, planning and
UX/UI, execution, development, QA phase, launch and post launch support.
o Perform user acceptance testing for requirements delivered before sending to client.
o Involve the right team members to ensure successful delivery.
o Make sure sprints and milestones are being met on a day to day basis.
o Plan and schedule project sprint or milestones.
o Operate, follow up, and manage projects phases within Vardot processes in agreed upon
OLA.
o Work with the Project Leads to identify and mitigate project risks and remove barriers to
project success. Escalate potential risks to projects delivery to Accounts Director.
o Resolve and/or escalate issues in a timely fashion.
o Guiding the team and organization on how to use Agile/Scrum practices and values to
delight customers.
o Continuously revise the projects’ general statuses to verify their adherence to their
corresponding baselines.
o Responsible for producing project schedule and document reviews; facilitating team
members; and supporting project reviews.
o Responsible for the project launch and post launch activities supporting the technical team
and responding to client inquiries and comments.
o Accurately forecast and track billing milestones and remaining cost on all projects.
o Analyze project profitability and revenue results and correct root causes as necessary.
o Monitor time logging of team members.
o Understand each client’s organization, goals and objectives.
o Manage client and third-parties involved in the project to successfully meet milestones.
Ø Specifying market requirements for current and future products by conducting market research.
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Ø Responsible for the day to day management and monitoring of existing products, including
understanding user behaviors, tracking user feedbacks, customers’ satisfaction, Analyze Sales and
metrics to measure the success and engagement of new and existing functionalities.
Ø Coordinate and build strong working relations with various internal organizations including;
Operations, Sales and Marketing.
Ø Develop & conduct specialized training on new products launched and raise awareness of relevant
subject matter.
Ø Create and execute products launch plans, and social media campaigns
Ø Provide support for other departmental as needed.