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Rawan Fayed, Marketing Assistant

Rawan Fayed

Marketing Assistant·HTC

Saudi Arabia

Master's degree, Marketing

Work experience

Total years of experience: 7 years, 1 months

Marketing Assistant

May 2014 - June 2018

HTC

Jeddah, Saudi Arabia

May 2014 - June 2018

- HTC specialist project manager
- Responsible for submitting PR/PA on MFS and finalizing the budget with the finance team in HQ.
- Monitoring and approving trade marketing activities and retailers promotions ( magazine, A/W, communication …)
- Design Marketing calendar for all KSA channels and track the activities execution.
- Handling the current local agencies

Company industry:
Telecommunications
Job role:
Marketing and PR

Senior Account Executive

May 2013 - November 2013

Three Shadows-me

Jeddah, Saudi Arabia

May 2013 - November 2013

• Handling many clients: Al Nahdi, Jameel Square, Buffalo Wings and Rings, Amaken…
• Responsible for the day-to-day account activities/execution and financial management of all jobs/campaigns.
• Worked on a global account to handle the global activities & was responsible to facilitate agency affiliates in different markets with necessary information and material base for SV communication to execute International campaigns.
• Worked on rapidly expanding accounts, hence, requiring handling different campaigns at a fast and challenging pace.

Company industry:
Advertising
Job role:
Marketing and PR

Commercial Representative

August 2011 - December 2012

Sabic

Lebanon

August 2011 - December 2012

Commercial Representative (Aug 2011-Dec 2012) Sabic, Beirut-Lebanon
• Handling all documentation customer support activities in the office for Lebanon, Syria & Jordan
• Providing active daily customer support to the different Sales Executives for all Polymer and Chemical products and grades
• Communicate with customers about shipment, payment, orders status
• Use several transaction of SAP to solve daily tasks and troubleshooting
• Review LC and follow up with banks for payments and confirmation
• Demonstrate Excellent time management and organizing skills, excellent communication and interpersonal relationship skills, excellent presentation and negotiation skills
• Organize Polyethylene Training seminar (June 2012 Amman, Jordan)
• Organize Grand office Opening for 350 customers -Oct2011 Phoenicia Beirut, Lebanon.
• Working in Global & Virtual Teams training (July2012 Istanbul, Turkey)

Company industry:
Petrochemicals & Refined Petroleum Products Manufacture
Job role:
Sales

Volunteer Work

January 2010 - August 2010

American University of Beirut

Beirut, Lebanon

January 2010 - August 2010

Usher (2008/2010) AUB Events (graduation ceremony and concerts).
• Helped in event management
• Efficient team member
• Dealt with difficult people

Company industry:
Primary, Prep, & Secondary School
Job role:
Support Services

Financial and commercial intern

July 2009 - September 2009

Fransabank,

Beirut, Lebanon

July 2009 - September 2009

• Put in a position of trust (confidentiality)
• Positive communication with customers and colleagues
• Business analysis
• Reporting
• Pricing (commercial products: house loans, education loans…)
• Perform swift and cash deposit/withdraw transactions

Company industry:
Banking
Job role:
Customer Service and Call Center

Volunteer

July 2009 - September 2009

VI Jeux de la Francophonie 2009.

Beirut, Lebanon

July 2009 - September 2009

-Escorted the group of story tellers in the VI Jeux de la Francophonie
2009.
• Member of Event management activities
• Expressed time management
• Devised a promotion marketing plan to Lebanon and followed it
• Found immediate solutions to on the spots problems
• Adapted to different cultures

Company industry:
Non-profit Organization
Job role:
Marketing and PR

Education

Grenoble Ecole de Management

September 2012

September 2012

Master's degree, Marketing

France

Key Courses: -Customer Intelligence -Distribution Policy -Direct Marketing -B2B Marketing -Digital Marketing -Market research -Consumer behavior

American University of Beirut

June 2010

June 2010

Bachelor's degree, Business Administration, major in Marketing

Lebanon

AACSB Accreditation Key Courses: -Marketing Communication -Social Behavior and Humanity courses -Market Research Projects: -Business Entity Analysis (Information systems) -Women rights in the business world. -Discrimination toward disabled people in the business world

Lycee Abdel kader, Beirut-Lebanon

June 2007

June 2007

High school or equivalent,

Lebanon

Lebanese baccalaureate in life sciences and French baccalaureate in math. Equivalent to A level diploma

Skills

Administration
Expert
Administration
Expert
SAP
Expert
SAP
Expert
Market Research
Expert
Market Research
Expert
Negotiation
Expert
Negotiation
Expert
SWIFT
Expert
SWIFT
Expert
MARKET RESEARCH
Expert
MARKET RESEARCH
Expert
Adobe Photoshop
Intermediate
Adobe Photoshop
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
Windows Movie Maker
Intermediate
Windows Movie Maker
Intermediate
SAP
Expert
SAP
Expert
LOGISTICS MANAGEMENT
Intermediate
LOGISTICS MANAGEMENT
Intermediate
Microsoft office
Expert
Microsoft office
Expert
Administration
Expert
Administration
Expert
Market Research
Expert
Market Research
Expert
Negotiation
Expert
Negotiation
Expert
SWIFT
Expert
SWIFT
Expert

Languages

Arabic
Expert
English
Expert
French
Expert
Spanish
Beginner

Memberships

AUB outdoors

Member of Marketing committee:Researched ideas for design of the teaser+poster+ designed costume

January 2010

AUB Music Club

Performed in the “Autumn Leaves” concert in 2008 and helped in the organization of other concerts

January 2008

AUB Business Society

-Helped in the organization of different lectures done by specialists in the Business field

January 2008

Scout

Member

September 1999

Training and Certifications

Certifications
Student at the conservatory of National Superior Music in Piano, level 7
the conservatory of National Superior Music
Sep 1998 - Sep 2012
Certificate of participation in the LAU MODEL UN
Lebanese American University + United Nations
Jan 2006 - Dec 2006