روان فايد

- HTC specialist project manager
- Responsible for submitting PR/PA on MFS and finalizing the budget with the finance team in HQ.
- Monitoring and approving trade marketing activities and retailers promotions ( magazine, A/W, communication …)
- Design Marketing calendar for all KSA channels and track the activities execution.
- Handling the current local agencies

• Handling many clients: Al Nahdi, Jameel Square, Buffalo Wings and Rings, Amaken…
• Responsible for the day-to-day account activities/execution and financial management of all jobs/campaigns.
• Worked on a global account to handle the global activities & was responsible to facilitate agency affiliates in different markets with necessary information and material base for SV communication to execute International campaigns.
• Worked on rapidly expanding accounts, hence, requiring handling different campaigns at a fast and challenging pace.

Commercial Representative (Aug 2011-Dec 2012) Sabic, Beirut-Lebanon
• Handling all documentation customer support activities in the office for Lebanon, Syria & Jordan
• Providing active daily customer support to the different Sales Executives for all Polymer and Chemical products and grades
• Communicate with customers about shipment, payment, orders status
• Use several transaction of SAP to solve daily tasks and troubleshooting
• Review LC and follow up with banks for payments and confirmation
• Demonstrate Excellent time management and organizing skills, excellent communication and interpersonal relationship skills, excellent presentation and negotiation skills
• Organize Polyethylene Training seminar (June 2012 Amman, Jordan)
• Organize Grand office Opening for 350 customers -Oct2011 Phoenicia Beirut, Lebanon.
• Working in Global & Virtual Teams training (July2012 Istanbul, Turkey)

Usher (2008/2010) AUB Events (graduation ceremony and concerts).
• Helped in event management
• Efficient team member
• Dealt with difficult people

• Put in a position of trust (confidentiality)
• Positive communication with customers and colleagues
• Business analysis
• Reporting
• Pricing (commercial products: house loans, education loans…)
• Perform swift and cash deposit/withdraw transactions

-Escorted the group of story tellers in the VI Jeux de la Francophonie
2009.
• Member of Event management activities
• Expressed time management
• Devised a promotion marketing plan to Lebanon and followed it
• Found immediate solutions to on the spots problems
• Adapted to different cultures