Rawan Nerab, Receptionist

Rawan Nerab

Receptionist

Al Maha Academy School

Location
Qatar - Doha
Education
Bachelor's degree, Management Information Systems
Experience
11 years, 11 Months

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Work Experience

Total years of experience :11 years, 11 Months

Receptionist at Al Maha Academy School
  • Qatar - Doha
  • My current job since March 2017

Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Order front office supplies and keep inventory of stock

Update calendars and schedule meetings


Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Admin Supervisor at Al Maha Academy School for Girls , Primary School
  • Qatar
  • October 2015 to February 2017

1-Coordinate, manage and monitor activities of primary school department.

2-Responsible for providing admin support to the head of primary and liaison with other departments.

3-Professionally and efficiently deal with students/teachers related issues.

4-Monitor attendance record & update it on the system.

5-Contact parents regarding the students & send the daily sms.

6-Prepare daily & weekly reports for the management.

7-Monitor the duty time/area.

8-Participate & prepare materials for special programs/events.

9-meet with parents & answer their inquiries & follow up any complaints.

Sales Representative at Umniah
  • Jordan - Amman
  • May 2012 to June 2015

1-Sell specific products and services to consumers.

2-Explain different customization features.

3-Demonstrate products and show consumers how to maximize their features.

4-Represent and promote the organization with products and services at in- showroom.

5-Conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to qualify leads and to sell products and services.

6-Present solutions to customers, credit terms, accurate sales contracts, estimated time of activation.

7-Count the day's money transactions at the end of the day.

8-- Follow up with customers and answer their inquiries.

Education

Bachelor's degree, Management Information Systems
  • at Al-Hussein Bin Talal University
  • January 2012
High school or equivalent, High School - scientific
  • at Aqaba school for girls
  • June 2008

Specialties & Skills

Telecom Sales
Education
Customer Service Skills
Administration
CUSTOMER SUPPORT
LANGUAGES
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT POWERPOINT
RETAIL SALES
Administration

Languages

Arabic
Expert
English
Expert

Training and Certifications

ECDL (Training)
Training Institute:
ECDL Foundation
Date Attended:
December 2011