Rawan Qandah, Sustainability Advisor

Rawan Qandah

Sustainability Advisor

Sustainability Excellence

Lieu
Jordanie - Amman
Éducation
Baccalauréat, Translation
Expérience
17 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 2 Mois

Sustainability Advisor à Sustainability Excellence
  • Jordanie - Amman
  • Je travaille ici depuis novembre 2019

Leading projects that help clients integrate sustainability into strategy, achieve performance gains, and undertake public sustainability reporting. Clients range across many industries in Jordan and the GCC region, with an emphasis on financial services, energy, and telecommunications.

 Managing projects to be delivered effectively, to a high quality, on time and on budget. This includes development and tracking of work plans, schedules and budgets for the delivery of projects, continuous client communication, internal team management and external contractor management.
 Leading the design and implementation of projects with clients on a range of economic, environmental and social sustainability projects. This includes:
- Crafting strategies that identify, prioritize and address clients’ significant environmental, social and economic impacts, risks and opportunities.
- Supporting clients with the implementation of sustainability strategies and programs.
- Developing and delivering engaging presentations for meetings, training and workshops to build client capacity for sustainability implementation.
- Writing clear and compelling corporate sustainability reports presenting clients’ environmental, social and economic performance in line with the Global Reporting Initiative (GRI) Standards, sector specific disclosure frameworks and relevant stock exchange reporting guidelines.

Specialist à Olgoonik Management Services – Olgoonik Federal.
  • Jordanie - Amman
  • juin 2018 à octobre 2018

Anti-Terrorism Assistance (ATA) Program
Department of State USA

Reporting directly to the Resident Camp Manager.

• Led and supported the development of Internal Regulations incorporating code of business conduct.
• Managed day-to-day HR functions.
• Supervised the incoming and outbound ATA personnel travel, in-country lodging requirements, and in-country surface and air transportation requirements.
• Assisted operations, finance and procurement departments in different areas.

Head of Mission Support / Field Coordinator Support – South Syria Project à Medecins Sans Frontieres - Spain (MSF)
  • Jordanie - Amman
  • juin 2017 à juin 2018

Providing support to head of mission at field and mission levels by:
• Provided timely and thorough analysis of humanitarian and security context.
• Contributed in implementing the acceptance security strategy.
• Facilitated communication with stakeholders’ network (local authorities, local leaders, other agencies and NGOs).
• Ensured regular situational reporting in collaboration with head of departments.

Operations and Training Specialist à Olgoonik Management Services - Olgoonik Federal
  • Jordanie - Amman
  • octobre 2016 à février 2017

Anti-Terrorism Assistance (ATA) Program
Department of State USA

Reporting directly to the ATA Resident Program Manager and assigned responsibility for special projects that are integral to the program.

• Carried out a SOPs assessment for the ATA program in Amman.
• Provided liaison in-line with program goals and requirements of the ATA Resident Program Manager (RPM);
• Assisted with ATA in-country logistical service coordination requirements.
• Evaluated Simultaneous and Consecutive interpreter performance and duties.
• Managed correspondences for each training program between the American Embassy in Amman and ATA Washington.
• Provided advice to the ATA RPM and ATA DRPM regarding host country culture and governmental customs, provided support and analysis, including developing informational materials.

Freelance Trainer / Certified Workplace Mediator à Jordan Better Workplace Association
  • Jordanie - Amman
  • avril 2014 à octobre 2016

• Contributed to the development, design and delivery of extensive training programs that covered workplace mediation skills and HR functions in addition to the Jordanian labor law, Social Security, and income tax awareness sessions.

Senior Market Research & Responsible Finance Officer. (Project Management) à Ahli Microfinance Company
  • Jordanie - Amman
  • janvier 2013 à décembre 2015

(Project Management) (Compliance & Monitoring and Evaluation) (Research and Development) (In-house Trainer / Facilitator)

Reporting directly to the General Manager, I was responsible for developing AMC’s customer and market intelligence through leading targeted research projects, delivering training & capacity building and facilitating strategy development.

• Oversaw the design and led the execution of AMC’s first-ever client impact assessment, engaging with over 600 customers to provide insight to senior management on how AMC improves people’s livelihoods.
• Reviewed and further developed key company policies in the light of the Client Protection Principles of the microfinance industry’s Smart Campaign and the Universal Standards of the Social Performance Task Force.
• Facilitated AMC’s institutional & social rating, creation of a Risk Function, creation of a new SME Unit and development of the new 5-year Strategic Plan.
• Took the lead on writing 4 winning USAID funding proposals used for expanding AMC’s product offering and channels to market.
• Acted as a representative of AMC in interactions with a wide range of external stakeholders.

HR and Training Coordinator (HR Functions) (In-house Trainer/ Facilitator) à FINCA
  • Jordanie - Amman
  • septembre 2009 à octobre 2012

In collaboration with the senior management team I was responsible for FINCA’s HR information system, day-to-day personnel admin and key HR functions, including recruitment and selection, training and development, performance management, conflict resolution, compensation/rewards and ensuring compliance with governing regulations.

• Led the development, design and delivery of extensive training programs that covered technical and soft skills trainings.
• Managed recruitment cycle, designed and implemented new platform to streamline recruitment activities across the organization.
• Led and supported the development of Internal Regulations & HR Manual incorporating code of business conduct.
• Oversaw the design and led the execution of employees’ satisfaction study.

Executive Assistant / Personal Assistant / Office Manager à Orange, Capital Bank, Dorset Decor, Nippon Jordan Fertilizer Company
  • Jordanie - Amman
  • octobre 2005 à août 2009

Executive Assistant / Personal Assistant / Office Manager

Éducation

Baccalauréat, Translation
  • à Applied Science University
  • août 2005
Etudes secondaires ou équivalent, scientific stream
  • à Rosary Sisters School
  • juillet 2001

Specialties & Skills

Training
Analysis
Microfinance
Human Resources
Monitoring and Evaluation
MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio, MS Access)
English/Arabic writing
communication skills
Organizational skills
presentation skills
HR Management
administrative support
Project Management
Translation
Recruiting
analytical skills
Training skills
market research & development

Langues

Anglais
Expert
Français
Débutant
Arabe
Expert

Adhésions

Jordan Better Workplace Association
  • Trainer / Workplace Mediator
  • March 2014

Formation et Diplômes

Certificate in Internal Workplace Mediation (Certificat)
Date de la formation:
June 2016
Certified HR Consultant (Certificat)
Date de la formation:
December 2018
MS Windows & MS Office (Formation)
Institut de formation:
Computeach International Center
Date de la formation:
November 2005
Durée:
60 heures
Safety &Security at workplace (Formation)
Institut de formation:
Capital Bank
Date de la formation:
May 2008
Durée:
8 heures
Managerial & Creativity Skills Development for Supervisors (Formation)
Institut de formation:
Joint Efforts Group
Date de la formation:
March 2010
Durée:
20 heures
Excellence in Customer Service (Formation)
Institut de formation:
Institute of Banking Studies
Date de la formation:
March 2010
Durée:
15 heures
Financial Analysis (Formation)
Institut de formation:
FINCA
Date de la formation:
July 2011
Durée:
8 heures
Code of Conduct (Formation)
Institut de formation:
FINCA
Date de la formation:
October 2011
Durée:
8 heures
Microfinance Loan Officer e-Learning Course (Formation)
Institut de formation:
Grameen Jameel
Date de la formation:
April 2012
Durée:
100 heures
Preparation of marketing plans & programs (Formation)
Institut de formation:
Amman Chamber of Commerce
Date de la formation:
September 2012
Durée:
16 heures
Communication Skills (Formation)
Institut de formation:
Ahli Microfinance Company
Date de la formation:
April 2013
Durée:
8 heures
Leadership Skills (Formation)
Institut de formation:
Ahli Microfinance Company
Date de la formation:
April 2013
Durée:
16 heures
Mediation in Labour & Employment (Formation)
Institut de formation:
Cole Academy& Jordan Better Workplace Association
Date de la formation:
March 2014
Durée:
40 heures
Workplace Mediation (Formation)
Institut de formation:
Acas & Jordan Better Workplace Association
Date de la formation:
December 2015
Durée:
48 heures
Sanou (Formation)
Institut de formation:
Medecins Sans Frontieres (MSF)
Date de la formation:
August 2017
Durée:
24 heures
Field Management Training (Formation)
Institut de formation:
Medecins Sans Frontieres (MSF)
Date de la formation:
October 2017
Durée:
40 heures
Intensive course in Huminitartian Affairs (ICHA) (Formation)
Institut de formation:
Medecins Sans Frontieres (MSF
Date de la formation:
November 2017
Durée:
40 heures

Loisirs

  • Swimming
  • Traveling
  • Reading