rawan sarsak, Senior Associate - Case Owner/ Validation

rawan sarsak

Senior Associate - Case Owner/ Validation

Dataflow group

Location
Jordan
Education
Bachelor's degree, European languages/French & English
Experience
9 years, 7 Months

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Work Experience

Total years of experience :9 years, 7 Months

Senior Associate - Case Owner/ Validation at Dataflow group
  • Jordan - Amman
  • My current job since December 2015

Highlights:
-Had achieved more than 97% of the clients' satisfaction.
-Had completed my role in research and verification with a quality percentage above >90%
-Had been in Case ownership following up with applicants accounts since 2016.
-Being the representative person of the social committee, I had arranged for several successful outdoor events.

invigilator/Admin work at British council
  • Jordan - Amman
  • My current job since May 2016

invigilator /admin work as part-time with IELTS & School Exams Departments.

Translation project coordinator at Mosaic for Translation, publishing and distribution.
  • Jordan - Amman
  • November 2014 to November 2015

Highlights:
- Directing stories, novels and poetry books.
- Had coordinated outdoor events
- Had managed and followed up with connections.
- Networked with new potential market segments.

Education

Bachelor's degree, European languages/French & English
  • at Mutah University
  • June 2014

Class of 2013: Bachelor Degree of Arts in European languages/French & English Mutah University, Al Kerak Accumulative Average: 67.23 %

Bachelor's degree, Amman
  • at Mut'ah University
  • August 2010

High School Certificate, Amman Average: 81.6 %

Specialties & Skills

MS OFFICE
BUSINESS SERVICES

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Training and Certifications

Aljubaiha - Amman (Training)
Training Institute:
Aljamaa’ Secondary Schools
Date Attended:
October 2013
Duration:
72 hours

Hobbies

  • Enjoy working in teams and groups with excellent communication skills