Operations Manager
Nutri UAE
Total years of experience :17 years, 4 Months
• In charge of daily operations, stock control, quality control, and purchasing for all company catering and commercial outlets.
• Supervised and oversaw all operations for internal audits as well external ADCO audits.
• Negotiating and purchasing of food products, and equipment within budget and company financial plan.
• Studying competitors' products and services for future business development.
• Exploring ways of improving company identity and services, whether in service or material.
• Monitoring sales and return-on-investment.
• In charge of recruiting and staff allocation.
• Cost planning, budgeting, and cost control.
• LPO creation and approval.
• Allocating and releasing payments to sustain operations.
• Maintaining and supervising operating standards in terms of staff training, document control, quality control, equipment maintenance, municipality & local approvals, internal & external audits, and client satisfaction.
• Preparing and managing marketing plans, campaigns, budgets as well as contracting different companies for rebranding applications from equipment, costumes, and stationary within company budget.
• Conduct marketing research and commercial survey.
• Formulate and direct marketing activities, working with distributors and advertising agencies.
• Studying competitors' products and services for future business development.
• Exploring ways of improving company identity and services, whether in service or material.
• Monitoring results and return-on-investment.
• Reporting findings, and new strategies directly to the Managing Director.
• Contributed to an increase in 12% of the total company's revenue.
• Successfully finding, contacting, and negotiating with different suppliers on materials and equipments that best matched company requirements in terms of quality and budget.
• Preparing and managing marketing plans, campaigns, budgets.
• Contacting different brands in F&B, and entertainment for sponsorships, as well as negotiating deals that best suited the brand and organizational goals.
• Contacting and negotiating with advertising agencies including blogs and magazine such as Timeout in which Stereoclubnights earned the top 5 places to be in Beirut.
• Studying competitors' products and services for future business development.
• Exploring ways of improving company identity and services, whether in service or material.
• Monitoring results and return-on-investment.
• Negotiating and closing deals with venue owners, print works and marketing material within budgets
• Coached, trained and mentored Sales Associates to motivate personal performance and productivity.
• Selecting target markets.
• Surveying for potential service augmentation in maximizing service and profitability.
• Maintaining high quality interpersonal relationships with clients.
Targeted and delivered high end clients for company portfolio.
Maintained and expanded on existing client contracts.
Maintained client satisfaction through delivering prompt damage control, and overall excellent communication.
• Studied the Movement of plates in Dahr Al Baydar Lebanon fault area through various installed GPS points.
• Digitizing maps for studying urbanization, and land masses for soil qualities,
• Digitizing maps for cities and towns processing urbanized areas and infrastructure versus agricultural and farming areas.
Degree: Bachelor of Science in GIS (Geographical Information System) Date Graduated: April 2013 University: NDU (Notre Dame University) Address: Zouk Mosbeh, Lebanon
Secondary: Central College Jounieh Jounieh, Lebanon 2004