Freelancer
DAI
Total years of experience :35 years, 0 Months
Strategic Management and Business Planning to achieve and maintain competitive advantage and above-average returns. Scan internal resources and capabilities as well as business and corporate level strategies to market position
Advised and worked closely with CEO's Office on strategic matters concerning organization as well as liaise with
the Group. Zoomed into operational efficiency and cost-saving initiatives as low hanging fruits. Capitalized on digital
technologies for maximum benefits such Innovation, Integration and Incorporation (3D Leadership) and Digital
Transformation (DX). Oversaw business strategic projects, eliminate silos, focus on cross-functional, value-added
and cost-saving. Deliverables:
* Consolidated and optimized ICT assets, infrastructure and processes and established common
infrastructure, strengthening them and ready to adopt new technologies within next 5 years
* Slashed contractual costs 10% by consolidating similar contracts, negotiating pricing/fees, while ensuring
continuation and enhancements of services
* Managed to enhance customer experience by introducing a mobile app for port users to inquire vessels,
containers and booking references. This too, releases the load on customer access to the portal assessing
systems via internet bandwidth
* Reduced health and safety issues such as truck accidents using contractors' performance record (KPIs and
metrics) for their contract renewals as carrots and sticks. Awareness among contractors increased leading
to reduced human errors. Otherwise penalties will be imposed on them due to negligence
Delivered IT solutions to customers either internally developed or integrate partner solutions to meet requirements.
Managed customer, partner and vendor ecosystems. Conducted business planning and sales strategy execution.
Monitored budget versus actual. Supported pre-sales and sales activities in solutions requirements, tender, costing
and POC/Demo. Maintained Partnership Agreement with key technology partners such as IBM SVP, Oracle OPN
and Microsoft MPN as well as GLCs such as MDeC and MOSTI for MSC status compliance and governance.
Institutionalized CMMI best practices and governance. Established directions and recovery strategies to project
implementation teams through project meetings. Assumed project director role for high-profile, high-value projects
for Malaysia and Brunei. Developed fellow staffs in industry certifications to maintain status of IBM Software Value
Plus (Websphere, IM Data, DB2, Tivoli, Lotus Notes), Microsoft Partner Network (Web Development, Portal &
Collaboration, Server Platform) and Oracle Gold Partner Network. Deliverables:
* Closed 4 out of 6 troubled projects within first 3 months joining the company
* Single-handedly achieved Tier-2 Product Brand Development organized by MDeC for MSC Status
companies
* Won arbitration case and recovered RM1.7mil for improper project termination. Lots of lessons learned in
legal and court case proceedings
* Completed projects; DLP rollout for Petronas Group, Web-based applications for government ministries
(MOH, NRE, MATRADE, KPDNKK, SPA, BHEUU), Business Licensing Systems and Hajj Management
Systems for Brunei Government
Managed nationwide ICT certification program for Universities and Polytechnics staffs and students. Equipped final
year students with industry-sought certifications while government staffs able to enhance their Microsoft Office Suites
skills like Word, Excel and PowerPoint. Inculcated process improvement and business consulting towards
operational excellence for licensing and enterprise program management. Deliverables:
* Oversaw large-scale 3P program with MOHE for IPTA and Polytechnics. Program achieved above 95%
success rate and managed to increase employability among fresh graduates
* Conducted initial study from concept to implementation of GWL licensing program among Microsoft, LARs
and MOF for government machineries. Awarded LAR status in 2008
* Managed end-to-end in Integrated Campus Management Systems (ICMS) initiative. Built computer labs for
Nursing Schools in Port Dickson, Kuantan and Alor Setar. Single-handedly converted pre-sales to secured
contract and eventually oversaw its implementation. Profited RM6mil over 8 months implementation
from maintaining healthyrelationships with MOH, MOHE and Microsoft
Change Advisory Board
Oversaw .Net project delivery in accordance with Master Service Agreement and Statement of Work. Delivered
web-based application and SAP support to entire PETRONAS. Deliverables:
* Managed a team of 106 developers, analysts and project managers covering KLCC, Kertih, Melaka and
Borneo. Built effective teams of diversified skill sets (.Net, J2EE, Linux, SAP)
* Adhered to service management practices in accordance with ITIL and Master Service Agreement.
Improved overall quality and healthy flow of program delivery to Petronas subsidiaries
* As Project Controller, reviewed and approved new project requirements based on agreed criteria.
Optimized resources to capacity and utilization to ensure occupancy is at optimum level
Developed and marketed solutions for government and GLC companies. Co-setup PMO for Sapura Group of
Companies with Human Capital Division. Managed strategic alliance with TIBCO, Artemis 7, HP, Dell and Microsoft.
Handled contract negotiation with partners, subcontractors and suppliers. Rendered hands-on advice, options,
resolutions, recovery methods and directives to the project manager and Functional Heads to mitigate risks and
resolve issues and disputes. Managed e-business infrastructure through ongoing liaison with technology partners,
consulting team before coming up with solution packages. Implemented systems and processes that generate higher
productivity and revenues. Developed market entry strategy positioning products jointly developed with business
partners. Deliverables:
* Decentralized PMO Consultants at Business Units. The buy-in had helped to reduce gaps and increase
transparencies in project implementations
* Awarded Network Infrastructure and Servers Migration for Malakoff, MDEC Test Lab Operations and Web-
based EIS Portal and Balanced Scorecard for AGRO Bank
* Maintained strategic alliance with TIBCO, Artemis 7, HP, Dell and Microsoft
Developed and managed various solutions based on vertical industry requirements. Went through whole SDLC and Requirements Management. Managed project completion within time, budget and scope. Created team structure, roles and responsibilities, performance measurements, objectives and realistic goals. Managed requirements gathering, analysis, coding, testing, data migration and move to production. Monitored, directed and controlled project team members toward common goals. Planned for training for direct reports and team members to upgrade
skills and knowledge. Formulated detailed project report - issues, risks, financial, utilization and resolutions.
Rendered hands-on advice, options, resolutions, recovery methods and directives to fellow project managers.
Managed project change management program involving stakeholders. Deliverables:
* Maintained and supported applications and systems. Worked with technology partners from France, United Kingdom and USA in project implementations
* Developed and managed engineering solutions such as subtitling, censorship for turnaround channels
* Supported internal productions and recordings requiring IT development and support services. Manned gameshow's scoring called Road Impian (Wheel of Fortune) for over 300 episodes
* Managed Data Warehouse/Business Intelligence projects for Telekom Malaysia and Celcom. Project
completed in 6 months with no major issues
* Developed few modules such as License, Vehicle and Driving Schools in JPJ nationwide online
computerization project. The applications were used from 1992 until 2012
* Developed IBM in-house application from scratch called METRO (online Facility Booking and Visitor
Registration)
* Application Support IBM-wide using CSP, DB2 and PROFS