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Razan Althunaian, customer service agent

Razan Althunaian

customer service agent·Tabby

Saudi Arabia

Bachelor's degree, English Language

Work experience

Total years of experience: 4 years, 3 months

customer service agent

December 2025 - December 2025

Tabby

Riyadh, Saudi Arabia

December 2025 - December 2025

-Completed training and applied exams at Tabby as a Customer Service Specialist.
-Able to assist customers through multiple channels; phone, chat, and email.
Company industry:
Financial Services
Job role:
Teaching and Academics

English Teacher

August 2021 - September 2025

TADREES

Riyadh, Saudi Arabia

August 2021 - September 2025

-Assembled comprehensive spreadsheets analysing
statistical informatio.
-Designed and implemented performance improvement
plans for underperforming individuals.
Assisted in the conduction of constructive training programs such as: Cambridge Employees Training program, and R.E.D Literacy Development program
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Shaqra University

January 2019

January 2019

Bachelor's degree, English Language

Saudi Arabia

Skills

MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
Translation
Intermediate
Translation
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Teaching
Expert
Teaching
Expert
English
Expert
English
Expert
Teaching English
Expert
Teaching English
Expert
Customer Service
Intermediate
Customer Service
Intermediate
Translation Services
Intermediate
Translation Services
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
IELTS
Jun 2019
Training
Customer Service Specialist
Dec 2025
Show credentials