Hotel Representative
Arabian Adventures
Total years of experience :4 years, 8 Months
• Plan and organize meetings and exclusive presentations with the clients ensuring it comprehensively covers all aspects of services provided by the company.
• Compile and collect all documentation prior to the client arrival at the hotel ensuring all the relevant information is available to the client while stay in the hotel.
• Secure client’s interest in the range of products offered by the company to help achieving the pre-defined sales targets and increasing the revenue contributed towards the company’s bottom line.
• Compile and submit all sales (Cash/Credit Cards) on a weekly basis to the department to ensure that all sales are accounted through proper submission of sales reports.
• Conduct daily visits to specified hotels in order to meet the clients and ensure that they are having a comfortable stay and to answer their queries if necessary.
• Ensure that all formalities such as flight re-confirmation and return transfers to the airport are booked by the relevant sections within the company and provide the necessary information to the client so that they are of the same.
• Responsible for all accounting related to the job including handling the cash payments from the clients.
• Conduct comprehensive, detailed, scheduled or ad-hoc guided tours based on the tour itinerary chosen by the client and make sure to provide the relevant information related to the culture, traditions, customs and ethics of the region.
• Provide the required service to insure the complete program runs smoothly according to the pre-arranged itinerary.
• Handling of 10 - 13 Events/Exhibitions a month in Dubai & Abu Dhabi
• Event size from 50 - 250 attendees
• Responsible for building and maintaining relationship with the speaker
• Organising and arranging the set up for the speaker and teardown of the exhibitions
• Onsite management at exhibitions & delegate speakers timings
• 8 events per month from 15 to 70 costumers on a cultural awarness basis
• Concept Design and Event Organization
• Event Planning, Execution and Coordination
• Set-Up of the Event-Venue
• Advertising (direct & indirect Marketing; Newsletter; Homepage-Input)
• Consulting & Advising Clients
• Collaborating with other companies (service outsourcing; sub-contractors; media; etc.)
• Several promotions and events: Dubai Air Show and Boeing VIP Hosting
6 month internship in Dubai. 3 month as Events/Sales Executive at Sahary Gate in Bastakia and 3 month as Speakers Relation Manager at IQPC,