Hr Business Partner
Loyalty Support Services
Total years of experience :18 years, 9 Months
1- Develop, implement, and monitor training programs within organization for 800 employee.
2- Supervise technical training for staff.
3- Conduct orientation sessions.
4- Conduct performance evaluation
5- Provide performance feedback.
6- Assist with the development of strategic plans.
7- Acts as a single point of the contact for the employees and managers in the business unites.
8- Proactively supports the delivery of HR Processes at the client’s side.
9- Builds a strong business relationship with the internal client.
10- Recruits personally the key talents for the internal client.
11- Facilitates the management team to bring best solutions for employees
12- Designs and maintain organization vitality charts as the performance of the business unit improves.
13- Challenges the organizational structure of the internal client and proposes changes.
14- Acts as the member of the HR Management Team.
15- Develops HR team members as they can become HR Business Partners.
16- Manages and leads a team of HR Consultants.
Work Description:
1- Develop, implement, and monitor training programs within an organization.
2- Supervise technical training for staff.
3- Conduct orientation sessions.
4- Develop multimedia visual aids and presentations.
5- Create testing and evaluation processes.
6- Prepare and implement training budget.
7- Evaluate needs of company and plan training programs accordingly.
8- Conduct performance evaluations.
9- Provide companies with classroom training, on-the-job training, meetings, conferences, and workshops.
10- Manage staff of classroom facilitators.
11- Provide performance feedback.
12- Conduct continuing education training.
13- Provide leadership development education.
14- Build solid cross-functional relationships.
15- Plan the implementation and facilitation of activities and events, budget spending, material production, and other resources to ensure that operations are managed within authorized budgets.
16- Assist with the development of strategic plans.
Position: Business Development & Operation Manager
Company Name: Golden Jet For Tours & Travels
Location: Amman, Jordan.
1. Representing Golden Jet as tour operator to the local market.
2. Managing company day To day operations.
3. Market Analyst.
4. Develpement of new sales stratigies.
5. Hotel Reservations.
6. Teckiting.
Date: 14 January 2010 - 31 October 2010
Position: Sales Executive and Duty Manager
Company Name: Holiday Inn Hotel
Location: Amman, Jordan.
Sales Excutive, Work Description: 1. Selling packages, hotel rooms.
2. Selling wedding & Banquit.
3. Contacting Companies in foreign countries.
4. Suggestion new Sales ideas to improve work.
5. Sales Blitz.
Duty Manager, Work Description: 1- Welcoming VIP Guests.
2- Solving Guests Problems.
3- Handling Guest Complaines.
4- Improve Hotel Occupancy.
5- Reporting to General Manager
Date: 7 September 2008 - 10 January 2010
Position: Sales Executive
Company Name: Dahlan For Tours & Travels
Location: Amman, Jordan.
7. Acting as a contact between the company and local markets.
8. Representing Tempo Holiday to local market as a whole seller system.
9. Selling packages, hotel rooms and cruises.
10. Contacting the agents in foreign countries.
11. Suggestion new ideas to improve work.
12. Representing fly Dubai to local market as a low cost carrier.
13. incoming and outgoing.
1. Installation for networks.
2. Office works.
3. Handling guest information.
Date: 27 August 2004 - 28 March 2006
Position: Instant Service Center Agent
Company Name: Intercontinental Hotel
Location: Amman, Jordan.
1. Cooperate with front desk to insure guest satisfaction.
2. Fire panel Supervisor.
3. Cyber guest assistance.
4. Employee Attendant supervising.
Date: 1 May 2002 - 24 August 2004
Position: Host
Company Name: Jordan Valley Marriott Resort & Spa Dead Sea
Location: Dead Sea, Jordan.
1. Guests Host and table managment.
2. Employee Attaendante supervising.
3. Guest feedback surveys.
Sept 1997 - Sept 2003: Bachelors of Hotel Management from Applied Science University Amman, Jordan
1995 - High School graduated (Tawjihi) from Future School Saudi Arabia