Redendor Espiritu

Office Executive Assistant

September 2025 - Present

Al Tawakah Factory for Food Products

Riyadh, Saudi Arabia

September 2025 - Present

Company industry:: Food & Beverage Production
Job role:: Manufacturing

SECRETARY TO GENERAL MANAGER/EXECUTIVE OFFICE ASSISTANT

September 2025 - Present

Al Tawakah Factory for Food Products (Food World Company)

Riyadh, Saudi Arabia

September 2025 - Present

• Responsible for arranging the factory General Managers daily schedule and
meetings.
• Preparing Minutes of Meeting when needed and as required,
• Point of contact in the factory for any documents needed to be signed and
reviewed by the factory General Manager.
• Coordinating with the different factory department heads when advised by the
General Manager and assisting them when needed.
• Communicating with the Company Head Office for any important related task
including HR and Finance related matter for the factory.
• Replying and/or sending follow-up to important email related to factory.
• Assisting employees with all their HR needs which include monitoring their
Iqama renewal, Baladiya Card, leave application request from the system to
sending the request to HR and make sure all necessary things are processed
accordingly including their Vacation Pay, Renewed Iqama and Exit Re-Entry
Visa until monitoring their return.
• Monitoring all factory related documents such as Ministry of Commerce, all
contracts and agreements which include Pest Control, HACCP, Factory Permit
for its expiration date and reminding all concerned departments for the renewal
process.
• Any other task given by the Factory General Manager.

PROCUREMENT SUPERVISOR / SUPPLY CHAIN ANALYST

December 2020 - May 2026

Three Bees Company / Trofi Company

Riyadh, Saudi Arabia

December 2020 - May 2026

• Responsible in preparing all Purchase Request of Raw Materials and
Consumables for Riyadh and Jeddah Region.
• Preparing all General Purchase Request of the company including smallware
items, Office Supplies, etc which includes negotiation with the suppliers.
• Responsible in communicating with the suppliers for all the Purchase Order
through Email, WhatsApp and Phone Call.
• Monitoring Inventory Status Reports of stocks and raising flags to the Planning
Head and Procurement Managers regarding low stocks item.
• Evaluate quotation and make recommendations based on commercial and
technical factors.
• Monitoring and finalizing all suppliers Invoices against the Purchase Order and
Post-Receiving POs before submitting to Finance Team.
• Provide assistance to Accounts/Finance Team related to any PO discrepancies,
missing invoices, including invoices or receipts of goods and services.
• Provide assistance to Suppliers inquiries related to their Invoices, Statement of
Accounts and Payments.
• Providing assistance for additional tasks given by the Supply Chain Director &
Procurement Manager.
• When asked and needed, assisting new suppliers visit the office and provide
them with information they need to know about opening business with the
company.

TECHNICAL SUPPORT REPRESENTATIVE

January 2019 - May 2026

Concentrix Philippines

January 2019 - May 2026

Company industry:: Call Centers & Customer Care Outsourcing
Job role:: Customer Service and Call Center

ARCHIVES CLERK

April 2002 - May 2026

Sto. Nino de Tondo Parish

April 2002 - May 2026

Job role:: Administration

PARISH SECRETARY

January 2001 - May 2026

Immaculate Conception Parish

January 2001 - May 2026

Company industry:: Non-profit Organization
Job role:: Secretarial

BOOKKEEPING

November 1999 - May 2026

Samson Institute of Technology

Manila, Philippines

November 1999 - May 2026

Job role:: Accounting and Auditing

OUTLET SUPERVISOR

April 1998 - May 2026

Dunkin’ Donuts

April 1998 - May 2026

Job role:: Customer Service and Call Center

CUSTOMER SERVICE REPRESENTATIVE

January 0001 - May 2026

Teleperformance Philippines

January 0001 - May 2026

Company industry:: Call Centers & Customer Care Outsourcing
Job role:: Customer Service and Call Center

FRONT DESK RECEPTIONIST / SECRETARY

January 0001 - March 2026

International Trading Franchises LLC

Dubai, United Arab Emirates

January 0001 - March 2026

Purchasing Executive:
• Answering emails according to its urgency and importance whether it comes
from Office, Branch or Suppliers level.
• Support all Branch level with their stock item by preparing, processing and
sending all Purchase Order to different supplier in a timely manner to avoid
having out of stock issues with their branch item and by following up all
undelivered order from the supplier.
• Responsible for arranging meetings with our Operation/Area Managers with
current/potential suppliers where the company could benefit from the
suppliers price, quality and service.
• Getting new quotation or reviewing approved price and negotiating from
supplier and comparing it with another supplier on a monthly, quarterly or
semi-annually basis to make sure that company will always have a better price
that may help to lower the cost in all aspects.
• Providing new information or update to all store level regarding new items or
changes in the current item (e.g. price, brand, specs, suppliers) that may help
them in managing their store stocks.
• Negotiating and monitoring all suppliers agreement/contract that may benefit
the company and knowing whether the agreement/contract needs to be revised,
renewed or cancelled.
• Assisting all concerned person at the store level regarding their inquiry about
their Branch Monthly Inventory by sending, discussing, and updating them
with the company procedures and guidelines to have a better result in their
Food Cost.
• Preparing and updating the Plate Cost Sheet whenever there is new menu to
launch, change in item price or supplier in the store level.
• Was able to start up with a new system (Microsoft Dynamics NAV) that the
company switched to by encoding and uploading all important data regarding
the Ordering, Inventory, Recipe, Suppliers Details etc which includes the
preparation of the coding system, and which was link to the accounting part of
the company.
• Providing assistance in having effective Cost Control for the company.
Accounts Assistant:
• Monitoring and organizing all supplier invoices received from store level by
preparing and sorting out and attaching all corresponding Purchase Order.
• Encoding all invoices received in the ERP System to ensure the timely manner
of receiving.

Company industry:: Catering, Food Service, & Restaurant
Job role:: Secretarial

Supply Chain Analyst

September 2024 - August 2025

Trofi Company

Riyadh, Saudi Arabia

September 2024 - August 2025

• Assisting colleagues in the Supply Chain Department for any concern related to the ERP system and other work-related matters.
• Responsible in all Administrative tasks related to Supply Chain which includes keeping of records of Credit Application or Contract Agreements of all the suppliers, Invoices, Credit Notes, Petty Cash, etc.
• Evaluating and reviewing the ERP system status by checking the daily PO’s Created and recorded in the system which includes creating Item Code and Supplier Code and other related analysis base on the Foodology ERP.

Company industry:: Catering, Food Service, & Restaurant
Job role:: Hospitality and Tourism

Purchasing Supervisor

December 2020 - September 2024

Three Bees Company

Riyadh, Saudi Arabia

December 2020 - September 2024

• Responsible in preparing all Purchase Request of Raw Materials and Consumables for Riyadh and Jeddah Region.
• Preparing all General Purchase Request of the company including smallware items, Office Supplies, etc which includes negotiation with the suppliers.
• Responsible in communicating with the suppliers for all the Purchase Order through Email, WhatsApp and Phone Call.
• Monitoring Inventory Status Reports of stocks and raising flags to the Planning Head and Procurement Managers regarding low stocks item.
• Evaluate quotation and make recommendations based on commercial and technical factors.
• Monitoring and finalizing all suppliers Invoices against the Purchase Order and Post-Receiving PO’s before submitting to Finance Team.
• Provide assistance to Accounts/Finance Team related to any PO discrepancies, missing invoices, including invoices or receipts of goods and services.
• Provide assistance to Suppliers inquiries related to their Invoices, Statement of Accounts and Payments.
• Providing assistance for additional tasks given by the Supply Chain Director & Procurement Manager.
• When asked and needed, assisting new suppliers visit the office and provide them with information they need to know about opening business with the company.
• Assisting colleagues in the Supply Chain Department for any concern related to the ERP system and other work-related matters.
• Responsible in all Administrative tasks related to Supply Chain which includes keeping of records of Credit Application or Contract Agreements of all the suppliers, Invoices, Credit Notes, Petty Cash, etc.
• Evaluating and reviewing the ERP system status by checking the daily PO’s Created and recorded in the system which includes creating Item Code and Supplier Code and other related analysis base on the Foodology ERP.

Company industry:: Catering, Food Service, & Restaurant
Job role:: Hospitality and Tourism

Technical Support Representative

January 2019 - January 2020

Concentrix - Philippines

Manila, Philippines

January 2019 - January 2020

Company industry:: Call Centers & Customer Care Outsourcing
Job role:: Customer Service and Call Center

Purchasing Executive Accounts Assistant (AP)

October 2011 - April 2018

International Trading Franchises LLC

Dubai, United Arab Emirates

October 2011 - April 2018

As Purchasing Executive:
• Answering emails according to its urgency and importance whether it comes from Office, Store or Suppliers level,
• Support all store level with their stock item by preparing, processing and sending all Purchase Order to different supplier in a timely manner to avoid having out of stock issues with their store item and by following up all undelivered order from the supplier.
• Responsible in arranging meeting with our Operation/Area Managers with current/potential supplier where the company could benefit from the suppliers price, quality and service.
• Getting new quotation or review approved price and negotiating from supplier and compare it from another supplier on a monthly, quarterly or semi-annually basis to make sure that company will always have a better price that may help to lower the cost in all aspect.
• Providing new information or update to all store level regarding new item or changes in the current item (e.g. price, brand, specs, suppliers) that may help them in managing their store stocks.
• Negotiating and monitoring all suppliers agreement/contract that may benefit the company and knowing whether the agreement/contract needs to be revised, renewed or cancelled.
• Assisting all concern person in store level regarding their inquiry about their Store Monthly Inventory by sending, discussing, and updating them with the company procedures and guidelines to have a better result in their Food Cost.
• Preparing and updating the Plate Cost Sheet whenever there are new menu to launch, change in item price or supplier in the store level.
• Responsible in handling Food Import Re-export Service in Dubai Municipality Website.
• Responsible in monitoring all item in Warehouse including the movement, expiration date, ordering etc.
• Was able to start up with a new system (Microsoft Dynamics NAV) that the company switched to by encoding and uploading all important data regarding the Ordering, Inventory, Recipe, Suppliers Details etc which was link to the accounting side of the company.

As Accounts Assistant:
• Was able to organize all supplier invoices received from store level by preparing and sorting out and attaching all corresponding Purchase Order.
• Was able to prevent any issues in releasing cheque payment on time base on agreed Credit Terms by making sure that all invoices are entered properly in AS400 and no unpaid or discrepancies in the payment.

Company industry:: Catering, Food Service, & Restaurant
Job role:: Purchasing and Procurement

PURCHASING EXECUTIVE / ACCOUNTS ASSISTANT

January 0001 - January 2018

(Tony Roma’s , BeaverTails, Villa

January 0001 - January 2018

Job role:: Purchasing and Procurement

Receptionist cum Secretary

March 2009 - October 2011

International Trading Franchises LLC

Dubai, United Arab Emirates

March 2009 - October 2011

• Answering phone calls and respond to customer inquiry. If possible, transferring calls to concern person/department.
• Answering emails according to its urgency and importance.
• Receiving documents from fax, drivers, suppliers and collectors and disseminate to concern person/department in a timely manner.
• Preparing documents needed by all the managers and employees in the office and store level.
• Reporting directly to Finance Manager and serve as assistant to all Managers and employees in office and store level.
• Assisting HR/Admin in releasing important documents to Head Office or Store level.
• Manage to rearrange and sort out all documents in the reception area such as keeping records and monitoring of Insurance Agreement, Trade Licenses, Motorbike and Van registration, Suppliers Agreement, etc.
• Preparing, sending and filling all Purchase Order in Office and Store level.
• Negotiating with the supplier for any given quotation.
• Responsible in handling Food Import Re-export Service in Dubai Municipality Website.
• Maintaining the cleanliness of the reception and other office area.
• Temporary handle HR/Admin related works for 3 months such as processing of the monthly attendance, vacation and sick leave, newly hired applicants, renewal of contract, scheduling employees medical, email communication, etc.

Company industry:: Catering, Food Service, & Restaurant
Job role:: Secretarial

Customer Service Representative (CSR)

September 2005 - February 2009

Teleperformance

Philippines

September 2005 - February 2009

• Answer phones and respond to customer requests.
• Sell product and place customer orders in computer system. Up sell products and services.
• Provide customers with product and service information.
• Transfer customer calls to appropriate department.
• Identify, research, and resolve customer issues using the computer system.
• Follow-up on customer inquiries not immediately resolved.
• Complete call logs and reports, Research billing issues / misapplied payments
• Recognize, document and alert the supervisor of trends in customer calls
• Recommend process improvements
• Other duties as assigned
• Appointed as temporary Team Leader in our team handling the following:
- Monitoring and evaluating the job performance of Call-Center Representatives
- Developing employees through observation, constructive feedback and education
- Coaching employees to high performance for both productivity and quality-of-work objectives
- Auditing collection activities and analyzing seriously delinquent accounts to minimize loss and to determine proper course of action
- ¬Handling escalated calls

Company industry:: Telecommunications
Job role:: Customer Service and Call Center

Archives Clerk

April 2002 - March 2005

Sto. Nino de Tondo Parish Church

Manila, Philippines

April 2002 - March 2005

Company industry:: Religious Institution & Place of Worship
Job role:: Support Services

Parish Secretary

January 2001 - April 2002

Immaculate Conception Parish Church

Manila, Philippines

January 2001 - April 2002

Company industry:: Religious Institution & Place of Worship
Job role:: Secretarial

Outlet Supervisor

April 1998 - September 1998

Dunkin Donut

Quezon City, Philippines

April 1998 - September 1998

Company industry:: Catering, Food Service, & Restaurant
Job role:: Sales

Service Crew

April 1997 - October 1997

Jollibee Asturias Branch

Manila, Philippines

April 1997 - October 1997

Company industry:: Catering, Food Service, & Restaurant
Job role:: Hospitality and Tourism

SERVICE CREW

April 1997 - October 1997

Jollibee Asturias Branch

April 1997 - October 1997

Job role:: Customer Service and Call Center

Front Desk Receptionist / Secretary

January 0001 - January 0001

• Answering phone calls and responding to customer inquiry. If possible,
transferring calls to concern person/department.
• Answering emails according to their urgency and importance.
• Receiving documents from faxes, drivers, suppliers and collectors and
disseminating to concern person/department in a timely manner.
• Preparing documents needed by all the managers and employees in the
office and store level.
• Reporting directly to Finance Manager and serving as assistant to all
Managers and employees on office and store level.
• Assisting HR/Admin in releasing important documents to Head Office
or Store level.
• Manage to rearrange and sort out all documents in the reception area
such as keeping records and monitoring of Insurance Agreement, Trade
Licenses, Motorbike and Van registration, Suppliers Agreement, etc.
• Preparing, sending and filling all Purchase Order in Office and Store
level.
• Negotiating with the supplier for any given quotation.
• Responsible in handling Food Import Re-export Service in Dubai
Municipality Website.
• Maintaining the cleanliness of the reception and other office area.
• Temporary handle HR/Admin related work for 3 months such as
processing of the monthly attendance, vacation and sick leave, newly
hired applicants, renewal of contract, scheduling employees medical,
email communication, etc.

Job role:: Secretarial

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Work experience

Office Executive Assistant

SECRETARY TO GENERAL MANAGER/EXECUTIVE OFFICE ASSISTANT

PROCUREMENT SUPERVISOR / SUPPLY CHAIN ANALYST

TECHNICAL SUPPORT REPRESENTATIVE

ARCHIVES CLERK

PARISH SECRETARY

BOOKKEEPING

OUTLET SUPERVISOR

CUSTOMER SERVICE REPRESENTATIVE

FRONT DESK RECEPTIONIST / SECRETARY

Supply Chain Analyst

Purchasing Supervisor

Technical Support Representative

Purchasing Executive Accounts Assistant (AP)

PURCHASING EXECUTIVE / ACCOUNTS ASSISTANT

Receptionist cum Secretary

Customer Service Representative (CSR)

Archives Clerk

Parish Secretary

Outlet Supervisor

Service Crew

SERVICE CREW

Front Desk Receptionist / Secretary

Education

Technological Institute of the Philippines - Manila

Pamantasan ng Lungsod ng Maynila

Cayetano Arellano High School

Skills

Languages

English

Filipino

Training and Certifications

Training

Bookkeeping

Communication Skills and American Accent Training

Accounting for Non-Accountant

Hobbies and interests

Reading, Research