Reem Abdelfattah, Aid and Relief Supply Department Supervisor (& Project Manager)

Reem Abdelfattah

Aid and Relief Supply Department Supervisor (& Project Manager)

DHL Global Forwarding Syria

Location
United Arab Emirates - Dubai
Education
Master's degree, MBA in International Business
Experience
13 years, 11 Months

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Work Experience

Total years of experience :13 years, 11 Months

Aid and Relief Supply Department Supervisor (& Project Manager) at DHL Global Forwarding Syria
  • Syria - Damascus
  • January 2014 to October 2014

• Placing sales work plans for the Supply Dept.
• Paying visits to target International Organizations and NGO's to make presentations about DHL work in general and Supply Department's in particular, to list DHL Global Forwarding as registered vendor for tenders.
• Participating in bids pertaining to Aid and Relief announced by International Organizations and NGO's.
• Analyzing the bids and their relevant contracts.
• Managing bids preparation process.
• Managing projects of bids execution upon winning.
• Allocating staff responsibilities for efficient and effective implementation of the operational plan.
• Supervising, guiding and appraising the performance of the staff.
• Handling vertical-horizontal and internal-external coordination with all the involved parties of the projects.
• Solving problems that may occur during the project's execution.
• Providing weekly reports to the upper management.
• Managing warehouses stock upon the completion of the project in coordination with warehouse managers.

Business Development & Project Manager at Manafi Co. For Development & Services Ltd.
  • Syria - Damascus
  • December 2011 to December 2012

• Take part in the recruitment of staff members along with the Managing Director.
• Allocate staff responsibilities for efficient and effective implementation of the operational plan.
• Supervise, guide and appraise the performance of the staff.
• Ensure that the expenditure is incurred within the limits of the allowed budget.
• Ensure all statutory requirements by law applicable to the branch are met appropriately.
• Timely submission of various periodical reports for the processes taking place to the HQ.

Main Buyer (Purchasing, Sales & Marketing) For Seven Shops at Orient Gate Travel Retail (previously Syria Duty Free Ltd.)
  • Syria - Damascus
  • July 2004 to July 2010

Main Buyer (brands management and retail of international brands for Luxury Fashion wear, Sportswear, Travel Goods, Watches, Jewellery, Toys, FMCG) for 7 sites/shops.

Responsibilities:

•Co-management of the aforementioned departments'
imported luxury brands like C.Dior, Givenchy, Cerruti, Lanvin, Nina Ricci, Texier, Moreschi, Guess, Camel Active, Verona, Chanel, Bulgari, Prada, Armani, Versace, D&G, Vogue,
Oakly, Nike, Reebok, Puma, Kipling, Rolex, Rovina, Longines, Raymond
Weil, Swatch, Swarovski..
•Prepare & analyze periodical market studies&researches related to determining & ensuring the best product&services to the target
customers, brand market share & market trends
•Build my own product-mix category in terms of: Brands, product assortment and introduce new products &categories & propose 1st order per store per location, also;setting the final price of products
•Negotiate commercial deals with int'l
suppliers in terms of cost price, discounts, marketing
allowances, promotional events & offers, payment terms & conditions, delivery terms, rentals&promotion schedule
•Forecast sales and suggest appropriate demand recognizing possible weaknesses & opportunities&adjusting sales targets accordingly & placing orders to avoid out of stock problems
•Building and ensuring that brand equity is maintained through clients' satisfaction (the suppliers' & the customers')
•Monitor&follow up sales targets on weekly, monthly, quarterly & annual basis in order to discuss&support the sales team in the necessary areas in order to achieve targets
•High involvement with Sales Representatives thru directing(in liaison with Shop Managers), providing
product knowledge by organizing suitable training
sessions in coordination with the related companies
•Provide written quarterly & annual reports on department's activities to the Commercial Director in
order to continually discuss&improve the direction of the dept
•Travel abroad to place orders for new collections
per seasons (i.e. Cyprus, UAE and Lebanon).
•Attend int'l trades and fairs
•Attend training sessions related to the products
•Evaluate new staff & cooperate with them to be qualified for the right position

Operations Manager at Reem Co. For General Trading Export - Import
  • Syria - Damascus
  • August 1998 to July 2004

Reem Co. For General Trading Export - Import
(Medical Equipments, Raw and Manufactured Materials)
Aug 1998 - Jul 2004
Operations Manager (for Med. Equip. & Manufactured Mtrl):


• Travelling with the General Manager to complete deals and sign contracts with the aimed suppliers.

And, in cooperation with the Managing Director:
• Conduct meetings with the employees to discuss the plans and objectives of the company and make sure they
are efficiently achieved.
• Handle the firm's budget.
• Deal with risk management issues, shipment delays,
clients' dissatisfaction and employee problems.
• Hiring employees, and evaluating their job performance;
giving directions on certain tasks, resolving problems and organizing work schedules.

Education

Master's degree, MBA in International Business
  • at European University Business School
  • November 2011

2009-2011 European University Business School-Switzerland Master of Business Administration (Focus on International Business) Dissertation Title 'Preparation Of An International Development Business Plan For GEMINI GROUP'

Bachelor's degree, Arts and Humanities-English Literature Dept.
  • at Damascus University
  • July 2004

1999-2004 Faculty of Arts and Humanities Damascus Bachelor of English Literature

Specialties & Skills

Brand Management
International Sales
Account Management
Sales Management
Multi location Management
Collections
Sales & Marketing
New Products
Conscious of values and ethics of Western, GCC & MENA cultures.
Analytical and Research Skill
Written, Oral & Listening Communication Skills
Brand Management
Luxury Brands
Account Management
Fashion Buying
Business Development
Team Player
Internet User
Microsoft Navision System User
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Decision Making
Travel Retail Business
Order Placing
Leadership
Motivation (Self Motivated)
International Brands (International Sales)
Management
Purchasing & Procurement
Planning
Problem Solving
Think Outside The Box
Ambitious
Have 'Can Do' attitude
International Sales Experience
Presentation Skills
Organisational and Time Management skills
Multi-Sites Management
Multi-task
Logical Approach

Languages

Arabic
Expert
English
Expert
French
Beginner
Russian
Beginner

Memberships

European University's Alumni Network
  • Associate
  • December 2011

Training and Certifications

Microsoft Navision System (Training)
Training Institute:
Microsoft Certified IT Professionals
Date Attended:
April 2005
Quality Management System (Training)
Training Institute:
M.I.C
Date Attended:
July 2004
Time Management Skills (Training)
Training Institute:
Orient Gate Co. Experts & Consultants
Date Attended:
September 2009
Communication Skills & Business Etiquette (Training)
Training Institute:
Orient Gate Co. Experts & Consultants
Date Attended:
June 2006

Hobbies

  • Socializing
  • Researching
  • Traveling