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Reem AL Sharhan, Training & Development Specialist

Reem AL Sharhan

Training & Development Specialist

KSUMC

Location
Saudi Arabia
Education
Master's degree, MBA _ Human Resorses Management
Experience
15 years, 6 Months

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Work Experience

Total years of experience :15 years, 6 Months

Training & Development Specialist at KSUMC
  • Saudi Arabia - Riyadh
  • My current job since March 2014

1) Keep up with developments in area of expertise by reading current journals, books and magazine articles.

2) Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.

3) Schedule classes based on availability of classrooms, equipment, and instructors.

4) Offer specific training programs to help workers maintain or improve job skills.

5) Monitor, evaluate and record training activities and program effectiveness.

6) Evaluating the effectiveness of the training program when the training sessions are complete to ensure that the desired results are being achieved

Relationship Oficer at SABB HSBC BANK
  • Saudi Arabia - Riyadh
  • November 2008 to January 2014

checking after customer service & customer relationship applications
as a supervisor
achieving the bank target
following up with the customer
holding the problems
solving the customer and the staff problems
e-mails reply
performance follow up


لقد عملت كممثلة علاقات عملاء لمدة سنتين وكخدمة عملاء لمدة سنتين وعملت في قسم عملاء التميز لمدة تقارب الستة شهر وأخيرا كمساعدة لمديرة عمليات الفرع خلال الثلاث سنوات
الاخيرة وأغطي مكانها في وقت اجازتها وحاليا أعمل كموظف مشرف علاقة
أستطيع القول بأنني تنقلت في العمل داخل بيئة الفروع بكل الاقسام عدا منصب مديرة الفرع

هذه نبدة بسيطة عن عملي في القطاع البنكي

Education

Master's degree, MBA _ Human Resorses Management
  • at Arab East Colleges For High Education
  • May 2013

Iam fnishing master dgree in Arab East Colleges ,for higher education ,in major MBA ( Human Resource Management) 2013 . also , I have taken in my own different English courses like ELS Academy (level 5), British Council (level 8) and recently obtained Diploma certificate in English language form AL-Jazeerah Academy. I also attended business English course in SABB.

Diploma, English Deploma
  • at AL JAZEERAH ACADEMY - ENGLISH DEPLOMA
  • July 2010

Specialties & Skills

accomplishments
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Training
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Time Management
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Auditing
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Human Resources
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Microsoft Office skills.
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Languages

English
Expert

Training and Certifications

sabb bank (Certificate)
Date Attended:
May 2010
Valid Until:
May 2010
sabb bank (Certificate)
Date Attended:
July 2010
Valid Until:
July 2010
sabb bank (Certificate)
Date Attended:
November 2008
Valid Until:
November 2008
from sabb bank (Certificate)
Date Attended:
November 2008
Valid Until:
November 2008
sabb bank (Certificate)
Date Attended:
November 2012
Valid Until:
November 2012
sabb bank (Certificate)
Date Attended:
December 2008
Valid Until:
December 2008
sabb bank (Certificate)
Date Attended:
April 2009
Valid Until:
April 2009
بنك ساب (Certificate)
Date Attended:
November 2012
Valid Until:
November 2012
SABB BANK (Certificate)
Date Attended:
November 2008
Valid Until:
November 2008
sabb bank (Certificate)
Date Attended:
February 2009
Valid Until:
March 2009
sabb bank (Certificate)
Date Attended:
December 2010
Valid Until:
December 2010
sabb bank (Certificate)
Date Attended:
January 2010
Valid Until:
January 2010
sabb bank (Certificate)
Date Attended:
November 2008
Valid Until:
November 2008
SABB BANK (Certificate)
Date Attended:
November 2012
Valid Until:
November 2012
sabb bank (Certificate)
Date Attended:
November 2008
Valid Until:
November 2008
sabb bank (Certificate)
Date Attended:
April 2011
Valid Until:
April 2011
sabb bank (Certificate)
Date Attended:
October 2009
Valid Until:
October 2009
from sabb bank (Certificate)
Date Attended:
November 2008
Valid Until:
November 2008
sabb bank (Certificate)
Date Attended:
November 2008
Valid Until:
November 2008

Hobbies

  • Writing - Reading - Sports -
    Writing poetries