Group Regional Human Resources and Admin Director (Kuwait-KSA)
concept combined -BNK
Total des années d'expérience :11 years, 6 Mois
•Collaborates with senior leadership to understand the organization's goals and strategy related to staffing, recruiting, and retention.
•Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.
•Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
•Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
•Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; review•Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
•Develops and implements departmental budget.
•Create Staff engagement calendar and implement it .
•Recruits, interviews, hires, and trains new staff in the department.
•Oversees the daily workflow of the department.
•Provides constructive and timely performance evaluations
•Handles discipline and termination of employees in accordance with company policy.
•Performs other duties as required.
Determine current staffing needs and produce forecasts
Develop talent acquisition strategies and hiring plans
Lead employment branding initiatives
Perform sourcing to fill open positions and anticipate future needs
Plan and conduct recruitment and selection processes (interviews, screening calls etc.)
Take steps to ensure positive candidate experience
Assist in employee retention and development
Supervise recruiting personnel
Organize and / or attend career fairs, assessment centres or other events
Use metrics to create reports and identify areas of improvement
From September 2018-Present
1-Talent Acquisition and Development:
• Budgeting and manpower planning
• Posting job vacancies on different recruitment portals.
• Screening CVs and shortlisting them.
• Interviewing shortlisted candidates
• Modifying interview questions (Behavioral and Situational)
• Employee onboarding.
• Succession planning.
• Creating job descriptions.
• Job evaluation using factors and sub factors.
• Overseas recruitment: connecting with overseas Agencies, Conducting Skype interviews).
• Employer branding.
• Organize and attend job fairs and recruitment events.
2-Employee Relation:
-Doing Investigations and incident reports.
-Listening to Employee grievances and trying to solve problems.
3- Analytics:
• Creating reports e.g. (head counts, employee turnover…)
• Creating KPIs.
4-Payroll:
• Review payroll and make sure that payroll cycle is done efficiently and accurately.
5-performance Management:
creating performance measures and executing Performance appraisals.
Recruitment Tasks:
• Preparing pre-qualifications for KOC vendor approval.
• Outsourcing required manpower by KOC.
• Preparing tenders for governmental sector clients, Outsourcing candidates according to contract requirement.
• Filling our client contract recruitment requirements.
2- ISO tasks :
• Acting as Management Representative for the process of issuing ISO certifications.
• Coordinate with hiring managers to identify staffing needs.
• Determine selection criteria.
• Source potential candidates through online channels (e.g. social platforms and professional networks).
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
• Design and develop recruitment tests and Interview questions.
• Lead employer branding initiatives
• Organize and attend job fairs and recruitment events
• Forecast quarterly and annual hiring needs by department
• Foster long-term relationships with past applicants and potential candidates.
2-Learning and Development Tasks:
• TNA Analysis & ADDIE development.
• L&D Budgeting &Provider relationship management.
• KFAS and Manpower grants handling.
• Keeping records of L&D activities.
·3-H.R. Functions reporting:
• Creating reports as requested.
4-ISO 9001/2015 Tasks:
• Ensuring that H.R. policies and procedures are compliant.
• Taking preventive and corrective actions whenever required.
• Handling Internal and External Audits).
5-Payroll Tasks:
• Annual and emergency leaves.
• EOSB Calculations
• Over time calculations
• Bonus/Monthly salary processing /
• Salary certificates
• Ticketing as per entitlement.
• Employee attendance.
• To ensure that all customer interaction begins with the standard greeting and to provide them with superior quality service.
• To ensure that all customers of different backgrounds and profiles are served equally without any bias towards income, race or gender.
• To cross sell all consumer banking products based on customer potential and needs without affecting their primary work and service standards, attract new customers to the bank .
• To implement “Anti-Money Laundering Law” and “Know Your Customer” concepts and full awareness and adherence to the banks code of conduct, internal related policies and procedures, CBE regulations, Banking Law, AML Law and Secrecy Law.
• Preparing required reports required by top management
• Operational work on various bank systems eg:entry of loans, time deposits and new accounts
Mini MBA in Human Resources Management with pitman .institute
• Attended CFA level I Preparation course in Gulf university for science and technology.