Reem Hattar, Bidding and Operations Governance Manager

Reem Hattar

Bidding and Operations Governance Manager

EastNets

Location
Jordan
Education
Bachelor's degree, Industrial Engineering- Engineering Management
Experience
17 years, 10 Months

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Work Experience

Total years of experience :17 years, 10 Months

Bidding and Operations Governance Manager at EastNets
  • Jordan - Amman
  • My current job since June 2017
Bidding Manager at EastNets
  • Jordan - Amman
  • March 2015 to June 2017

Roles & Responsibilities:

- Manage the whole bidding Cycle.
- Providing RFP response in coordination with Functional, Technical and sales teams;
- Submit Technical and Financial Quotations;
- Review RFP response process and apply required adjustments;
- Periodical review of all standard Proposal Templates for EastNets Products;
- Prepare repository for all standard documents;
- Build an RFP repository that includes the FAQ and standard questions and answers; and
- Set up qualification and scoping calls.

Bidding Operations Specilaist at Juniper Networks
  • Jordan - Amman
  • October 2012 to January 2015

- Producing customer commercial documentation (Quotes, task orders and statements of work).
- PS Database administration (using share-point, Open-air, Salesforce.com and Siebel).
- Resource management administration.
- Support team in managing Sub-contract procurement, booking orders and invoicing projects.
- Set up qualification and scoping calls.
- Regular report generation and follow up.
- Regular opportunity pipeline calls and follow up.
- Process compliance.
- Operations knowledge management.

Senior Bid Officer at Intracom It Services Middle East and Africa
  • Jordan - Amman
  • October 2010 to September 2012

Roles & Responsibilities:
- Acting team leader: Providing guidance and supervision for Junior bid officers, assigning tasks to them and monitor their performance.
- Monitor RFPs in the market and ensure their validity
- Call out for review meetings and acceptance meeting
- Produce Bidder sheets and action lists.
- Analyze RFP’s and assign tasks to related parties.
- Follow up with client on inquiries.
- Write Technical and Financial Proposals after taking input from technical and functional teams.
- Ensure all listed items in the action list are fulfilled.
- Provide related tender information such as (Financial information, CVs, Company’s profile and any specific information required for each tender).
- Prepare price sheets.
- Prepare project plans.
- Follow up with clients, subcontractors, partners and internal technical and functional teams.
- Prepare agreements and contracts.

Oracle SCM Application Implementer at Intracom IT services Middle East and Africa
  • Jordan - Amman
  • January 2010 to October 2010

Roles & Responsibilities:
- - Responsible for designing, planning, and implementing systems as they relate to Oracle SCM.
- Analyze business and end user needs, document requirements, design and specify functional and technical solutions and implement resulting solution.
- Design test cases to ensure that implemented solutions function without error or disruption to business operations.
- Develop and maintain a complete and accurate understanding of how one or more business units conduct their business.
- Take ownership of problems or support issues that arise in the operation of assigned business systems, ensuring that all issues are resolved in an expedient fashion and to user satisfaction.
- Work with SCM team to implement and support SCM in a production environment and participate in the ongoing analysis of new releases, including set up, testing and implementation when appropriate.
- Work with end-users to provide functional and technical expertise for system issues.
- Build know-how and develop expertise in domain field products.
- Provide daily activity reporting against plans and schedules.
- Engagement in projects may include various project roles such as project coordinating in addition to implementation consulting.
- Implementation includes proper setup of environment, personalization of forms, testing and coming up with work around to solve problems.
- Deliver Super User and End User Training to customers.

Projects:
• Government Financials Management Information System
(GFMIS).
• Orphans Funds Development Center(OFDC)
• Internal ERP project for INTRACOM IT Services Middle East
& Africa

IELTs Certified Marker at British Council Jordan
  • Jordan - Amman
  • July 2009 to April 2010

Marking IELTS Listening and Reading exam papers

Procurement Engineer at Aqua-Treat
  • Jordan - Amman
  • September 2009 to December 2009

Roles & Responsibilities:
- Prepare Bill of Quantities (BOQ).
- Conduct research to identify proper vendors in the market.
- Prepare Requests for Quotations (RFQs).
- Source products and parts from vendors.
- Analyze and evaluate received offers based on technical and commercial requirements in order to select the winning offer.
- Negotiate offers with venders to optimize price.
- Follow up on management approvals in order to proceed with procurement.
- Prepare Purchase Orders.
- Handle shipment procedures.
- Prepare receiving documents.
- Handle Letters of Credit (L\C).
- Follow up on orders.

Teaching Center Part Time Assistant at British Council
  • Jordan - Amman
  • June 2006 to June 2009

- Invigilating placement tests run at the British Council for English language courses.
- Marking Papers
- registering student on SAP system

Education

Bachelor's degree, Industrial Engineering- Engineering Management
  • at Jordan University of Science and Technology
  • June 2009

Specialties & Skills

Procurement
Proposal Management
Supply Chain Management
MS office (excel, word, power point and projects)

Languages

Arabic
Expert
English
Expert

Training and Certifications

performance management and ISO certification (Training)
Training Institute:
Jordan Telecom
Date Attended:
June 2008
Duration:
400 hours
Soft Skills (Training)
Training Institute:
Intracom IT Services Middle East And Africa
Date Attended:
January 2010
Duration:
40 hours

Hobbies

  • Reading
  • Music