ريم قاسم, Collection Senior Supervioser (acting. as  Assistant. Manager)

ريم قاسم

Collection Senior Supervioser (acting. as Assistant. Manager)

Palm Hills Development

البلد
مصر - القاهرة
التعليم
بكالوريوس, Bussiness Adminstration
الخبرات
19 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 3 أشهر

Collection Senior Supervioser (acting. as Assistant. Manager) في Palm Hills Development
  • مصر - القاهرة
  • سبتمبر 2011 إلى مارس 2016

Collection Department: mainly purpose for this department is to collect bounced-unpaid amounts from client, by calling them or meeting them to change the payment plan of them. contacting different department to update the client with any query could be asked to save time.

Customer Care Senior. Supervisor) في Palm Hills Development
  • مصر - القاهرة
  • يونيو 2011 إلى سبتمبر 2014

Customer Care Department: main role, especially after revolution, is to fulfill clients queries, and to communicate with different departments to finalize handing over unit, calculating and debating delay on handing over. Customer care is the main chain to connect between clients and all departments in PHD.

Personal Assistant to CFO في Palm Hills Development
  • مصر - القاهرة
  • أغسطس 2008 إلى يونيو 2011

Maintaining all secretarial work, writing all correspondences, taking MOM, preparing daily agenda, translating all correspondences need to be translated, filling and archiving.....etc.

Personal Assistant في Mobi Serve ( One of Orascom Telecom)
  • مصر - القاهرة
  • ديسمبر 2004 إلى يناير 2008

Maintaining all secretarial work, writing all correspondences, taking MOM, preparing daily agenda, translating all correspondences need to be translated, filling and archiving.....etc.

Personal Assistant في Skanska Cementation International LTD
  • مصر - القاهرة
  • أغسطس 2000 إلى ديسمبر 2004

Maintaining all secretarial work, writing all correspondences, taking MOM, preparing daily agenda, translating all correspondences need to be translated, filling and archiving.....etc.

Executive Secretary في Internation Info Center
  • مصر - القاهرة
  • أغسطس 1995 إلى أغسطس 1999

Maintaining all secretarial work, writing all correspondences, taking MOM, preparing daily agenda, translating all correspondences need to be translated, filling and archiving.....etc.

الخلفية التعليمية

بكالوريوس, Bussiness Adminstration
  • في Sadat Academy for Management Sciences
  • يونيو 1995

client relations , collections , adminstrationi

الثانوية العامة أو ما يعادلها, Thanaweya Amma
  • في Al amal Language School
  • يونيو 1991

client relations , collections , administration

Specialties & Skills

Client Relationship Management CRM
Dynamic
Queries
Customer Focus
Teamwork
neigogiation
multi task
team work

اللغات

الانجليزية
متمرّس