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Reem Ramadan Heragy, legal attorney

Reem Ramadan Heragy

legal attorney ·Mohamed Eslah Law Firm

Egypt

Bachelor's degree, English department

Work experience

Total years of experience: 7 years, 8 months

legal attorney

December 2021 - Present

Mohamed Eslah Law Firm

Cairo, Egypt

December 2021 - Present

Research and collect evidence or information, draft legal documents such as contracts, divorces or real estate transactions and defend or prosecute in court .

Company industry:
Law Firm
Job role:
Legal

Customer service representative

January 2021 - August 2021

National Bank Of Egypt

Cairo, Egypt

January 2021 - August 2021

Answering the customer call and solving his problem in his bank account, certificates and deposits

Company industry:
Banking
Job role:
Banking

non voice team - back office

July 2018 - January 2021

Teleperformance - Egypt

Cairo, Egypt

July 2018 - January 2021

Answering the customer's questions and solving his problem as much as i can then escalating it to the upper section

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Faculty of law ain shams University

October 2018

October 2018

Bachelor's degree, English department

Egypt

GPA (percentage): 73%

GPA (percentage): 73%

bachelor of law

Skills

Aircraft
Expert
Aircraft
Expert
Airports
Expert
Airports
Expert
Civil Law
Expert
Civil Law
Expert
Legal Advice
Expert
Legal Advice
Expert
Airlines
Expert
Airlines
Expert
Follow Up
Expert
Follow Up
Expert
Complaint Handling
Expert
Complaint Handling
Expert
confident and handle customers
Expert
confident and handle customers
Expert
legal consultancy firm (Summer internship)
Intermediate
legal consultancy firm (Summer internship)
Intermediate
Excel
Intermediate
Excel
Intermediate
good communication and customer service
Expert
good communication and customer service
Expert
Negotiation skills
Expert
Negotiation skills
Expert
Teamworking Skills
Expert
Teamworking Skills
Expert
relationship- building skills
Expert
relationship- building skills
Expert
Technical Support
Expert
Technical Support
Expert
Organization and Time management skills
Expert
Organization and Time management skills
Expert
surfing skills on the internet
Expert
surfing skills on the internet
Expert
computer skills
Expert
computer skills
Expert
negotiation
Expert
negotiation
Expert
litigation
Expert
litigation
Expert
legal administration
Expert
legal administration
Expert
public law
Expert
public law
Expert
legal affairs
Expert
legal affairs
Expert
solving problems
Expert
solving problems
Expert
customer service
Expert
customer service
Expert
legal advice
Expert
legal advice
Expert
Aircraft
Expert
Aircraft
Expert
Airports
Expert
Airports
Expert
Civil Law
Expert
Civil Law
Expert
Legal Advice
Expert
Legal Advice
Expert
Airlines
Expert
Airlines
Expert
Follow Up
Expert
Follow Up
Expert
Complaint Handling
Expert
Complaint Handling
Expert

Social profiles

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
diploma in international trade law
Apr 2024

Hobbies

  • reading
    romance novels like the notebook by nicholas sparks
  • surfing on the internet
  • Doing some Workout
    In GYM
  • Learning and reading