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Reem Ramadan Heragy, legal attorney

Reem Ramadan Heragy

legal attorney ·Mohamed Eslah Law Firm

Egypt

Bachelor's degree, English department

Work experience

Total years of experience: 7 years, 9 months

legal attorney

December 2021 - Present

Mohamed Eslah Law Firm

Cairo, Egypt

December 2021 - Present

Research and collect evidence or information, draft legal documents such as contracts, divorces or real estate transactions and defend or prosecute in court .

Company industry:
Law Firm
Job role:
Legal

Customer service representative

January 2021 - August 2021

National Bank Of Egypt

Cairo, Egypt

January 2021 - August 2021

Answering the customer call and solving his problem in his bank account, certificates and deposits

Company industry:
Banking
Job role:
Banking

non voice team - back office

July 2018 - January 2021

Teleperformance - Egypt

Cairo, Egypt

July 2018 - January 2021

Answering the customer's questions and solving his problem as much as i can then escalating it to the upper section

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Faculty of law ain shams University

October 2018

October 2018

Bachelor's degree, English department

Egypt

GPA (percentage): 73%

GPA (percentage): 73%

bachelor of law

Skills

Aircraft

Expert

Airports

Expert

Civil Law

Expert

Legal Advice

Expert

Airlines

Expert

Follow Up

Expert

Complaint Handling

Expert

confident and handle customers

Expert

legal consultancy firm (Summer internship)

Intermediate

Excel

Intermediate

good communication and customer service

Expert

Negotiation skills

Expert

Teamworking Skills

Expert

relationship- building skills

Expert

Technical Support

Expert

Organization and Time management skills

Expert

surfing skills on the internet

Expert

computer skills

Expert

negotiation

Expert

litigation

Expert

legal administration

Expert

public law

Expert

legal affairs

Expert

solving problems

Expert

customer service

Expert

legal advice

Expert

Aircraft

Expert

Airports

Expert

Civil Law

Expert

Legal Advice

Expert

Airlines

Expert

Follow Up

Expert

Complaint Handling

Expert

Social profiles

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
diploma in international trade law
Apr 2024

Hobbies and interests

reading

romance novels like the notebook by nicholas sparks

surfing on the internet
Doing some Workout

In GYM

Learning and reading