Wafaa Almasafa, Branches manager

Wafaa Almasafa

Branches manager

Money for finance

Location
Jordan - Amman
Education
Master's degree, التمويل
Experience
14 years, 7 Months

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Work Experience

Total years of experience :14 years, 7 Months

Branches manager at Money for finance
  • Jordan - Amman
  • My current job since March 2021
Sales manager at Money for finance
  • Jordan - Amman
  • June 2021 to March 2022
branch manager operations at الشركه الاهليه للتمويل الاصغر
  • Jordan - Amman
  • December 2018 to July 2021

plementationم of programs and procedures for him to work and follow-up workflow and performance of the branch staff.

2. solving customer problems and take them in good faith.

3. work daily deposits in the bank in accordance with the procedures adopted comapny and the work of all reports pertaining to cash sales Accounting Department and carried out by an accountant.

4. work of the monthly reports that show the movement of the sales increase or deviation and make recommendations for achieving the objectives of the branch.

5. Reply to emails and the speed of responding to all sides.

6. examine complaints and Mqtrahat customers that affect the reputation of the company and submitted to senior management.

7. establish good relations with customers and follow-up staff handle and solve any problems they face may harm Tayyiba relationship with customers.

8. Action Special Reports staff and their performance and their evaluation.

9. Follow-up sections and staff and raise the level of service study customer feedback and find out how satisfied they are with the service and reporting.

10. The meeting with the staff of each period to find out the conditions of sections and staff needs and ways to raise sales and create an atmosphere CICI them.

11. create an atmosphere sophisticated work between employees reflected on the tender inside the branch staff and their service to customers.
12. Any other tasks requested by the employee's department

Branch Manager-direct sales manager at Jordan trade facilities company
  • Jordan - Amman
  • January 2018 to January 2019

1.overseeing the implementationم of programs and procedures for him to work and follow-up workflow and performance of the branch staff.

2. solving customer problems and take them in good faith.

3. work daily deposits in the bank in accordance with the procedures adopted comapny and the work of all reports pertaining to cash sales Accounting Department and carried out by an accountant.

4. work of the monthly reports that show the movement of the sales increase or deviation and make recommendations for achieving the objectives of the branch.

5. Reply to emails and the speed of responding to all sides.

6. examine complaints and Mqtrahat customers that affect the reputation of the company and submitted to senior management.

7. establish good relations with customers and follow-up staff handle and solve any problems they face may harm Tayyiba relationship with customers.

8. Action Special Reports staff and their performance and their evaluation.

9. Follow-up sections and staff and raise the level of service study customer feedback and find out how satisfied they are with the service and reporting.

10. The meeting with the staff of each period to find out the conditions of sections and staff needs and ways to raise sales and create an atmosphere CICI them.

11. create an atmosphere sophisticated work between employees reflected on the tender inside the branch staff and their service to customers.
12. Any other tasks requested by the employee's department

branch manager at tamweelcom
  • Jordan
  • August 2011 to January 2018

1.overseeing the implementation of programs and procedures for him to work and follow-up workflow and performance of the branch staff.

2. solving customer problems and take them in good faith.

3. work daily deposits in the bank in accordance with the procedures adopted comapny and the work of all reports pertaining to cash sales Accounting Department and carried out by an accountant.

4. work of the monthly reports that show the movement of the sales increase or deviation and make recommendations for achieving the objectives of the branch.

5. Reply to emails and the speed of responding to all sides.

6. examine complaints and Mqtrahat customers that affect the reputation of the company and submitted to senior management.

7. establish good relations with customers and follow-up staff handle and solve any problems they face may harm Tayyiba relationship with customers.

8. Action Special Reports staff and their performance and their evaluation.

9. Follow-up sections and staff and raise the level of service study customer feedback and find out how satisfied they are with the service and reporting.

10. The meeting with the staff of each period to find out the conditions of sections and staff needs and ways to raise sales and create an atmosphere CICI them.

11. create an atmosphere sophisticated work between employees reflected on the tender inside the branch staff and their service to customers.
12. Any other tasks requested by the employee's department

manager at Black Iris company for medical equipment
  • Jordan
  • October 2009 to December 2012

Education

Master's degree, التمويل
  • at جامعه عمان العربيه
  • July 2017

الاولى على الدفعه

Bachelor's degree, Allied Dental Sciences
  • at Jordan university of science and technology
  • June 2009

Specialties & Skills

Leadership Capabilities
Proven Leadership Skills
Communication Skills
Productivity and time management
Leadership capacity building
Credit Analysis
Training of Trainers(ToT)

Languages

English
Expert

Hobbies

  • المطالعه