ريما عريضي

• Acts as a single point of the contact for the employees and managers in the business unit/client/company across HR Department.
• Manages complex and difficult HR Projects cross-functionally
• Actively identifies gaps, proposes and implement changes necessary to cover risks using Change Management methodology
• Provides day-to-day performance management guidance to line management/business unit (coaching, counselling, career development, disciplinary actions).
• Assist in the development of a comprehensive talent strategy, supported by succession plans, to ensure the current and future caliber of talent for the area/department
• Meet the new employee and ensure all joining forms are completed, employment contract signed and other documents are collected and provided
• Review & formulate effective Performance Appraisal Policy, Procedures ensuring its compliance.
• Recommend and develop Career Development Program, coordinate with the business unit/line manager, and maintain progress record for the employee advancement.

• Acts as a single point of the contact for the employees and managers in certain business unit.
• Manages complex and difficult HR Projects cross-functionally
• Stakeholder engagement & management; presentations, training, email communication
• Assist in the development of a comprehensive talent strategy, supported by succession plans and learning & development strategies
• Perform onboarding and induction of all new joiners, ensuring forms are completed, employment contract signed, and other documents are collected and provided
• Ensure accurate & timely capture of employee & job-related information in Daimler HRM System
• Ensure accurate & timely capture of expense related data and invoices (training costs and marketing expenses) in Daimler Finance system in order to gain PO in a timely fashion
• Strong involvement in Project Event management, collaborating with top management, Daimler Training Centre and HR team to manage and execute company wide events such as Product Training and Leadership Team Workshops.

- Represent HR interest and coordinate efforts to achieve HR and corporate goals
- Performance Management; conducing performance reviews, setting objectives, arranging
training / building skills to ensure future workforce optimization
-Learning & development; assess training needs, facilitate/ arrange training courses, to ensure current & future needs of company are met
- Project management activities with key role in: Employee Transition, Company name change, and Local Sponsor change
- Create project plans that comply with Client requirements and Airbus Group standards
- Transition Team Member, with key involvement in employee and company transition process
- Lead role in employee transition; resulting in smooth transition (UAE National and Expatriates); meeting budget and date constraints
- Change management; maintain high staff morale throughout transition period
- Understand transitional elements and factor possible outcomes during planning & execution
- Conduct business dealings with Government Entities such as; Ministry of Economy, Ministry of Interior, Ministry of Labour, Tasheel, Department of Economy and Development (DED), Abu Dhabi Retirement Pension and Benefits Fund etc.
- Business support activities; meeting minute, write reports, monitor action items etc.
- Stakeholder engagement & management through the development of a communication plan which supports the organisation, employees and business development initiatives
- Act as the focal contract point for all Employee and Supplier queries
- Support and coordinate with Legal, HR and Finance departments (both in country and out of country) to support project and transition activities
- Establish good relationships with all Airbus personnel, Clients and Government Agencies, while ensuring effective communication
- Conduct qualitative and quantitative research to gage stress levels / job satisfaction, likelihood of employee accepting job offer; resulting improved quality of dialogue with Clients and staff, improved relationship management, reduced project risks and 75% increase in job satisfaction
- Conduced qualitative and quantitative research to improve job satisfaction and morale, resulting in 95% increased job satisfaction, zero complaints re communication quality / frequency and a smooth transition process
- Perform PRO Employee activities; Residency Visa renewal, Labour Card renewal, Emirates ID renewals, Insurance Card renewals, creating salary certificates, booking yearly ticket
- Company VAT activities; registration, invoice management, return and refund processing.
- Other business activities; petty cash management, credit card invoice management (for General Manager), LPO creation and payment management, Retirement Pensions & Benefits fund management
- Partnered with travel service providers resulting in competitive pricing for air travel and accommodation and a 45 day payment arrangement; resulting in improved cash flow and invoice management

HRIS Manager
- Manage all aspects of HR Systems from system set-up, workflows, automation of processes,
system reporting to training
- Project Management of JobAdder; monitor timelines, risk register, data migration testing etc.
- Act as focal point for the newly implemented system \[JobAdder\] of which I was one of two
personnel who reviewed and implemented the system
- Sole Trainer for JobAdder; conducted training in all branches and created training guides
- Update training manual and multimedia visual aids with every system update
- Ensure Candidate's files are correctly entered into the database and maintain data integrity for
the lifetime of the Candidate; resulting in 100% audit pass rate
- Create email, sms, and Job Advert templates for use within HR System
- Online form creation, through a web program called Digital Phoenix.

HR Operations Officer
- Project Management support of BlueScope Steel staff transition; ensured smooth transition of
staff resulting in; 0% labour strikes and Trade Union cooperation
- Ensure procedures and system requirements meet standards set to maintain company
accreditation for Health & Safety \[AS 4801\], Quality \[ISO 9001\] and Environment \[ISO 14001\]
- Create weekly Sales Activity and Placement Reports for the Management Team
- Recruitment activities; screen CV’s, conduct interviews, and reference checks
- Organise and conduct new hire orientations, on-boarding, and monthly departmental meetings
- Performance management; employee evaluations, career succession planning, arrange training
- Arrange complex travel and accommodation arrangements for Management and Candidates
- Executive Assistant duties to the Managing Director as needed.

Marketing Communications Manager
- Conduct company SWAT analysis, presenting findings and solutions to Management; resulting
in the creation of the Marketing Communications Department, of which I lead
- Creation of an on-line company presence on social media and pro-active approach to attract
quality Candidates and Clients
- Digital Marketing; managed company website, Facebook, LinkedIn and Twitter page
- Act as focal point for all marketing and job advertising which includes company brochures,
seek.com, social media pages and company website
- Develop partnerships with local businesses/Clients through presentations & meetings re
Chelgrave capabilities & quality systems, to support Business Development initiatives
- Review advertising costs and benefits to ensure we are on the most cost efficient plan
- Cultivate and manage relationships with key clients, vendors and community partners
- Content writing for; websites, social media, email & sms templates and training manuals
- Ensure branding continuity throughout business
- Use SharePoint \[intranet\] to update online documents and make company announcements
- Use WordPress to manage content and job board on company website
- Manage several company mailboxes used to communicate with Clients and Candidates
- Manage corporate communication - write, receive, respond on behalf of the Company.

- General recruitment and administrative tasks
- Manage talent pools, advertising and communication as required
- Manage Employee Referral Program & the resource request process
- Conduct reference checks, interviews, exit interviews, and arrange medical checks
- Facilitate the criminal background check process for new hires
- Coordinate employment offers with management and extended offers to selected candidates
- Prepare employment and on boarding/ induction documentation
- Promote the career opportunities page & the Employee Referral Program through advertising vacancies on seek and internal communication
- Process invoices and employee data collation using SAP
- Executive Assistant to the HR Manager.

- Project Transformation team member; preparing for the demerger from Jemena, manage project documentation, file creation, version control, logs, etc.
- Ongoing maintenance and issue resolution of the HR System
- Coordinate ongoing technical training and personal development classes for staff
- Preparation and delivery of project workshops and training relating to the HR System
- Support HR and Management with any technical assistance & advice on Talent Link
- Project Management; monitor timelines and flag potential issues to be addressed
- Manage Company website content & layout; both internal \[SharePoint\] and external \[Sitecore\]
- Coordinate design meetings and decisions across 5 internal departments and teams
- Develop company personnel policies, standard operating procedures and employee handbooks
- Assist with the integration & implementation of the e-recruitment tool with current system, involving back and front office integration and design.

- Processed sales, scheduling delivery & repairs, and managing customer complaints through exceptional customer service.
- Effectively communicated with and supported sales, marketing, suppliers, customers and administrative teams on a daily basis.
- Invoicing, ordering stock, dispatching and arranging deliveries and repairs
- Handled all incoming business and client requests for information.
- Processed cash/eft/cheque/direct deposit payments
- Processed returns, GE contracts and insurance claims
- Trained staff on using programs Retail and POS to process sale, locate past invoices, identify stock availability
- Recruited and hired qualified candidates for vacant and new positions.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Resolved customer issues in a clear, courteous and straightforward manner.
- Demonstrated professionalism and courtesy with customers at all times.