Social media Specialist
Many Projects
Total years of experience :21 years, 3 Months
- Managing Social media Channels ( Facebook, Instagram and Google+ ).
- working on increase the Branding Name.
- Create a suitable Ads.
- Data Collector.
- Answers all Customer's inquiries in the way.
- Handling all customer's problem through providing them with a professional Customer Service.
* Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door.
* Deploy successful marketing campaigns and own their implementation from ideation to execution.
* Experiment with a variety of organic and paid acquisition channels - content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis, and much more.
* Produce valuable and engaging content for our website and blog that attracts and converts our target groups.
* Build strategic relationships and partner with key industry players, agencies and vendors.
* Be in charge of marketing budget and allocate/invest funds wisely.
* Measure and report performance of marketing .campaigns, gain insight and assess against goals
• Handled all marketing and advertising budgets for start-up restaurant.
• Designed all marketing and advertising material for 3R CookHome.
• Coordinated efforts with 3R CookHome’s two other operating partners on planning and orders managements.
• Designed website and social media for usage and feel, limited programming duties
- Managing Social media Channels ( Facebook, Instagram and Google+ ).
- working on increase the Branding Name.
- Create a suitable Ads.
- Data Collector.
- Answers all Customer's inquiries in the way.
- Handling all customer's problem through providing them with a professional Customer Service.
- Managing Social media Channel ( Facebook).
- working on increase the Branding Name.
- Answers all Customer's inquiries in the way.
- Handling all customer's problem through providing them with a professional Customer Service.
• Handling enquiries
• Answering incoming calls
• Offering customers products and services
• Performing administrative functions
• Updating client accounts
• Processing customer correspondence
- Managing Social media Channel ( Facebook).
- working on increase the Branding Name.
- Answers all Customer's inquiries in the way.
- Handling all customer's problem through providing them with a professional Customer Service.
• Handling enquiries
• Answering incoming calls
• Offering customers products and services
• Performing administrative functions
• Updating client accounts
• Processing customer correspondence
• Extensive knowledge of coordinating all of the entities involved in a supply chain.
• Knowledge of managing returns and rejections professionally & promptly with suppliers.
• Extensive experience in the strategic planning and transportation of products.
• Experience of liaising with forwarders and overseas companies to arrange collections.
• Able to negotiating rates with local contractors and also international companies.
• Planning of procurement, production, inventory control, logistics and distribution.
• Proven ability to ensure that products are delivered in a good state and on time.
• Willingness to work unusual hours.
• Able to evaluate complex situations and find solutions for them.
• Having a passion for delivering excellent customer service in a cost effective way.
• Set-up of Marketing campaigns,
• Managed efficient working of project and monitored all online marketing tactics.
• Prepared forecasts for monthly budgets.
• Coordinated with online marketing agency and updated all invoices.
• Online content management ( website, Facebook and twitter )
• Reaching and educating potential clients using social media, public relations and online advertising.
• Provide office support service in order to ensure efficiency and effectiveness within the band office.
• Direct the general public to the appropriate staff member.
• Receive, direct & relay telephone messages and fax messages.
• Provide word-processing and secretarial support.
• Type confidential documents on a word, Excel and PowerPoint processing system.
• Great Knowledge of the application of the overall mission of a department to the performance of executive support activities.
• Learned and applied local legal guidelines.
• Utilized word processing software proficiently to create complex documents.
• Maintained confidentiality in assessing confidential information.
• Communicated with insurance adjusters and claims adjusters.
• Developed necessary skills for litigation.
• Identified potential buyers and convinced them to buy the credit cards.
• Followed leads from other clients who may have interest in using the credit cards.
• Responsible for taking card orders from clients. Assisted clients in resolving complaints about the credit cards or issues that may arise during card use
• Dealing with customers buying shares in Egyptian stock.
• Deciding the right time to buy & sell stocks.
working with this company as a freelancer as a user experience & data entry
Worked there as a Recruiter and as a Marketing researcher.
• Random sampling of the work of survey, surveillance and studies required for marketing
• Interact with and update the samples and the mobilization of private respondents survey forms
• Field research to cover all the requirements for studies on the product
• Participation and new ideas that might be helpful in the process of marketing. (See more at http://logic-consulting.com/logic/pages/index.php?id=54)
Worked with many clients such as (Cadbury, Schweppes, Master foods, Unilever Foods, Vodafone) and some internal clients like (Nile Telecom Calling Card Company, Menatel, Eva, Heinz, Junk Food restaurants, Egypt Post, B-Tech).
