Front Office Receptionist
Sai Rock Beach Hotel & Spa-Mombasa
Total years of experience :3 years, 1 Months
Manning the telephone switchboard for incoming and outgoing calls.
Receiving and welcoming guests.
Handling online as well as walk-in bookings/reservations.
Handling guests complaints/concerns.
Updating and distribution of reports to various departments.
Manning the telephone switch board for incoming and outgoing calls.
Receiving and welcoming all guests
Handling customers complaints/concerns for the various departments.
Handling company mail
Distribution of reports to the various departments
Manning the telephone switchboard for incoming and outgoing calls.
Receiving and welcoming guests/clients
Handling walk-in bookings/reservations
Supervising the housekeeping staff
Handling the office store, receiving and issuing of linen, food stuff and room supplies.
received my Diploma certificate in which i attained a Distinction being among the top and also received my internship recommendation letter from Milele Beach Hotel where i underwent my industrial attachment.
