Project Manager - Project Management Office
Dulsco
مجموع سنوات الخبرة :18 years, 7 أشهر
• Design and apply appropriate project management standards managing the production of the required deliverables.
• Developed the Project Charter and Governance model
• Communicate project performance, progress and issues to stakeholders in timely manner.
• Lead diverse project teams including single and multi-vendor management, and coordination and
communication across multiple departments and operational areas.
• Responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.
• Design, organize and facilitate business analysis and change activity with stakeholders at all levels, develop a strong understanding of their current and future requirements and the change required to meet future outcomes.
• Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness
List of Projects
• Document Management System
• Data Analytics Tool
• JD Edwards Upgrade from 8.1 to 9.2 § VAT Implementation
• Hirecraft - Online Recruitment
• Online Payment Gateway
• CRM - Microsoft Dynamics 365
• Enhancement of SharePoint Workflow
Key Achievements
• Lean Six Sigma White Belt Certified in January 2020
• Successfully implemented Document Management System, Data Analytics Tool, Online Payment Gateway
• Direct and manage IT functions and activities through the development of IT strategies, objectives, and policies.
• Establish IT program priorities, objectives, procedures and target of service
• Forecast required resources, manpower required for project implementation.
• Direct the activities in the development of new information technology systems.
• Evaluates and enhance existing systems.
• Responsible for evaluating, reviewing, and approving requests for information systems hardware, software, and services.
• Coordinates the implementation of data communication equipment and applications with user departments, vendors, and data center.
• Manage all phases of a life cycle implementation, including blueprinting, gap analysis, mapping, prototypes, design, and configuration, testing, go-live, user training and postproduction support.
List of Projects
• Microsoft Office 365 Administration
• Complaint Log System
• Standardization of IT Infrastructure & Services
• Phorest - CRM System
• Maintenance Request System
• Centralization of Finger Print Machines
• IT Asset Management
• Waiting Time Log
• Complain Log System
• New Guest Registration
Key Achievements
• Successfully Implemented the Complaint Log System, Waiting Time Log, New Guest Registration and Maintenance Request System that being utilized to all branches.
• Performed feasibility analysis, scopes projects, and worked with the project management team to prioritize deliverables, and negotiated on product functionalities
• Evaluated existing systems and recommended modification/upgrade where necessary
• Created detailed Business Requirement Document (BRD) and translated into functional specifications
• Provided analytic support by coordinating data extraction from various databases and data interpretation
• Coordinated with development and analytic teams to provide software solutions report
• Participated in Integration Testing with the Development Team
• Conducted User Acceptance Testing (UAT) and Functionality Testing
List of Projects
• Automation of employee onboarding process
• Employee training nomination (eNomination)
• eRecruitment enhancement
• Automation of job offer and contract
• Employee ID card system improvement
• Travel ticket request automation
• Job profiling system
Key Achievements
• Awarded Employee of the month in March 2015
• Increased HR department productivity and reduced error through automation of employee onboarding process
• Improved employee training nomination process through the successful implementation of eNomination
• Worked with users to formulate and document business requirements
• Identified and analyzed business processes and provided solution action plan
• Created and maintained Business Requirement Document (BRD), Process Flow Diagrams, Stakeholder Register
• Adopted the Business Analysis Body of Knowledge (BABOK v2) industry standards
• Created and implemented system test plans for quality and integrity of solution design
• Conducted workshop and end user training to different branches in Middle East
• Liaised with business key user, supplier and development team to meet business requirements and technical solution
• Evaluated existing systems flaw and recommended suitable modification/upgrade when necessary.
• Prepared management reports
• Developed standard reports, forms, templates, charts, metrics, measures and guidelines.
List of Projects
• Epicor ERP iScala Implementation for Finance and Logistics
• Oracle Fusion Implementation for Human Capital Management Systems (HCMS)
• Oracle Taleo Implementation for eRecruitment and Employee Onboarding
• Implementation of Radio Frequency Identification (RFID)
• Customer Communication Management (CCM)
• Central Tubular Management System (CTMS)
• eDocuments
• Standardization of GL Accounts across the group companies
• Knowledge Base Service Desk
• Improvement of Inspection Report for Bake Hughes Company
• Integration of Capital/Non Capital LPO Automation (CLA) to Epicor iScala
• Improvement of LPO Cancellation process flow
• Enhancement of Requisition Application
• Time & Attendance System
• Capital/Non Capital LPO Automation (CLA)
• Standardization of LPO Format across the group companies
Key Achievements
• Integrated business processes across department into single enterprise information system through the implementation of Epicor ERP iScala 2.3 for module of Finance and Logistics, Oracle Fusion for module of Human Capital Management System (HCMS), Oracle Taleo for module of eRecruitment and Employee Onboarding
• Implemented ERP for both technical and functional solution in 30 companies within UAE and other Middle East countries
• Analyzed, specified, developed, tested and implemented new corporate information systems.
• Carried out development activities to ensure that system modifications are delivered in an effective and timely manner
• Prepared technical specifications for new system and system improvements
• Organized and carried out required user systems training for successful solution implementation
• Responsible for preparation of program flowcharts and systems integration
List of Projects
• Epicor ERP iScala Implementation for Finance and Logistics
• Oracle Fusion Implementation for Human Capital Management Systems (HCMS)
• Oracle Taleo Implementation for eRecruitment and Employee Onboarding
• Implementation of Radio Frequency Identification (RFID)
• Customer Communication Management (CCM)
• Central Tubular Management System (CTMS)
• eDocuments
• Standardization of GL Accounts across the group companies
• Knowledge Base Service Desk
• Improvement of Inspection Report for Bake Hughes Company
• Integration of Capital/Non Capital LPO Automation (CLA) to Epicor iScala
• Improvement of LPO Cancellation process flow
• Enhancement of Requisition Application
• Time & Attendance System
• Capital/Non Capital LPO Automation (CLA)
• Standardization of LPO Format across the group companies
Key Achievements
• Promoted to Business Analyst
• Integrated business processes across department into single enterprise information system through the implementation of Epicor ERP iScala 2.3 for module of Finance and Logistics, Oracle Fusion for module of Human Capital Management System (HCMS), Oracle Taleo for module of eRecruitment and Employee Onboarding
• Designed and developed software systems based on software requirements
• Created and published technical diagrams to support coding efforts
• Modified existing software to improve its performance
• Tested and de-bugged programs to assure reliability of program operations
• Maintained contact with users to analyze system performance efficiency
• Provided training support
List of Projects
• E-Gate Human Resource
• Human Resource System (online)
• E-Gate Accounting Software
• Automation of Cheque System
• E-Gate Rent a Car
Key Achievements
• Increased company’s profit software sales through E-gate Rent a Car
• Software design
• Producing detailed specifications and writing the program codes
• Software design
• Producing detailed specifications and writing the program codes
• Testing the product in controlled, real situations before going live
• Preparation of software manuals
• Maintaining the existing systems