مجموع سنوات الخبرة: 22 سنوات, 10 أشهر
أكتوبر 2009
إلى حتى الآن
Restaurant Manager
في Kuwaiti- American Foodstuff Co
البلد :
الكويت
Employ an efficient, high- energy and professional approach to store operation management in order to;
• Balance service with costs to ensure profitability.
• Ensure the integrity of restaurant operations through excellence in customer relations.
• Monitor staff for consistent sanitation, food quality and presentation.
• Purchase/ Controls inventory with attentions to budget guidelines.
• Effectively leads and motivate staff through implementation of in-house training and incentive plans, resulting in an increased productivity levels and staff satisfaction.
• Handle weekly/ monthly inventories to ensure the timely and costs effective purchasing of food items, dry orders and frozen items.
• Manage sales analysis, forecasting and reporting activities
• Balance service with costs to ensure profitability.
• Ensure the integrity of restaurant operations through excellence in customer relations.
• Monitor staff for consistent sanitation, food quality and presentation.
• Purchase/ Controls inventory with attentions to budget guidelines.
• Effectively leads and motivate staff through implementation of in-house training and incentive plans, resulting in an increased productivity levels and staff satisfaction.
• Handle weekly/ monthly inventories to ensure the timely and costs effective purchasing of food items, dry orders and frozen items.
• Manage sales analysis, forecasting and reporting activities
يناير 2016
إلى حتى الآن
Restaurant Manager (Salad Corner)
في Kuwaiti- American Foodstuff Company
البلد :
الكويت
Managing the day to day operations of the restaurant from sales, inventory controls, staffing, ordering.
أكتوبر 2007
إلى أكتوبر 2009
Assistant Restaurant Manager
في Kuwaiti- American Foodstuff Company
البلد :
الكويت
Assistant Restaurant Manager
October 2007 - October 2009
Kuwaiti- American Foodstuff Company (Popeyes Kuwait)
Job Descriptions
• Assist the restaurant manager in maintaining and achieving the highest quality, service and cleanliness standards in all aspects that the restaurant provides to its customer.
• Assist the restaurant manager in monitoring all cash registers and daily revenues, analyzing sales and profit.
• Implements and follow- up Local store marketing activities.
• Assist the restaurant manager in monitoring all operation procedures from productivity and cost perspectives to guarantee continuous and consistent quality standards with lowest costs possible.
• Supervise all planned maintenance activities, execution of safety and security plans and procedures of the restaurant.
October 2007 - October 2009
Kuwaiti- American Foodstuff Company (Popeyes Kuwait)
Job Descriptions
• Assist the restaurant manager in maintaining and achieving the highest quality, service and cleanliness standards in all aspects that the restaurant provides to its customer.
• Assist the restaurant manager in monitoring all cash registers and daily revenues, analyzing sales and profit.
• Implements and follow- up Local store marketing activities.
• Assist the restaurant manager in monitoring all operation procedures from productivity and cost perspectives to guarantee continuous and consistent quality standards with lowest costs possible.
• Supervise all planned maintenance activities, execution of safety and security plans and procedures of the restaurant.
مارس 2006
إلى أكتوبر 2007
Restaurant Shift- Supervisor
في Kuwaiti- American foodstuff Co
البلد :
الكويت
Restaurant Shift- Supervisor
March 2006- October 2007
Kuwaiti- American foodstuff Co. (Popeyes- Kuwait)
Job Descriptions
• Handling and supervising the shift to ensure that the store operates smoothly by proper management of people, products and equipments.
• Consistently delight the customer by serving superior foods, service and cleanliness.
March 2006- October 2007
Kuwaiti- American foodstuff Co. (Popeyes- Kuwait)
Job Descriptions
• Handling and supervising the shift to ensure that the store operates smoothly by proper management of people, products and equipments.
• Consistently delight the customer by serving superior foods, service and cleanliness.
فبراير 2002
إلى فبراير 2006
Administrative Assistant
في Kentucky Fried Chicken (Philippines)
البلد :
الفلبين
Monitor and audit the restaurant daily to monthly inventories and variance report and directly reported to upper management.
• Assist area manager in operational needs in the restaurants such as serving customers and giving high quality products (handling shift with the restaurant managers)
• Assist the restaurant with the completion of necessary restaurant paper works such as updating staff training record compilations, training calendars, inventory records, receivable records, sales report records.
• Collect all restaurant expenses and replenishing restaurant petty cash voucher and distribute.
• Compile restaurants statistical information for area manager as requested.
• Assist area manager in operational needs in the restaurants such as serving customers and giving high quality products (handling shift with the restaurant managers)
• Assist the restaurant with the completion of necessary restaurant paper works such as updating staff training record compilations, training calendars, inventory records, receivable records, sales report records.
• Collect all restaurant expenses and replenishing restaurant petty cash voucher and distribute.
• Compile restaurants statistical information for area manager as requested.
مايو 2001
إلى أبريل 2002
Customer Relation Specialist
في Texas Chicken
البلد :
الفلبين
Customer Relation Specialist (CRS)
May 2001- April 2002
Texas Chicken (Philippines)
Job Descriptions
• Act as in- store marketing officer to increase sales through intensive marketing plan with the management team by doing daily telemarketing to various institutions and companies.
• Ensures that the customers have great dining-in experience.
• Collect and compile customer's feedback and send it to restaurant manager for further improvement of customer service and product quality.
May 2001- April 2002
Texas Chicken (Philippines)
Job Descriptions
• Act as in- store marketing officer to increase sales through intensive marketing plan with the management team by doing daily telemarketing to various institutions and companies.
• Ensures that the customers have great dining-in experience.
• Collect and compile customer's feedback and send it to restaurant manager for further improvement of customer service and product quality.
مايو 2001
إلى فبراير 2002
Restaurant Team Leader
في Kentucky Fried Chicken (Philippines)
البلد :
الفلبين
Restaurant Team Leader
May 2001- February 2002
Kentucky Fried Chicken (Philippines)
Job descriptions
• Handling party inquiries, hosting.
• Assist the restaurant manager in directing the activity of the crew persons to ensure they provide great customer service.
• Handling training of the contractual crew persons and management trainees.
• Ensure that the restaurant is clean and safe to work.
• Ensure that the cash terminals are balance at the end of each restaurant shift.
• Act as a role model in providing leadership through effective communications.
May 2001- February 2002
Kentucky Fried Chicken (Philippines)
Job descriptions
• Handling party inquiries, hosting.
• Assist the restaurant manager in directing the activity of the crew persons to ensure they provide great customer service.
• Handling training of the contractual crew persons and management trainees.
• Ensure that the restaurant is clean and safe to work.
• Ensure that the cash terminals are balance at the end of each restaurant shift.
• Act as a role model in providing leadership through effective communications.
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