Program Manager-Supply Chain
Cisco Systems
Total years of experience :18 years, 5 Months
As part of the Cisco Supply Chain’s Global Planning and Fulfillment group, I essay a multi-dimensional role with a central operations and analytics team. The role involves Program/Project management, Statistical Forecasting, Business Analytics, Operations and Solution Management. Given below are the highlights of my role within Supply Chain
• Program Manager Demantra - The Demand Planning Collaboration solution ranging from RTB to CTB, small enhancements to large projects at a global level for Cisco
• Owns, operates and enhances various time series and Moving Average (ARIMA) models using SAS at a global level for Cisco
• Manages Forecast Data Manager (FDM) where product lifecycle and attributes are managed to enable segmented forecasting
• Generates Demand Plan based on analytical forecast streams and Business intelligence at Planning ID level in Oracle Demantra
• Orchestrating Demand and Supply Planning activities through the CDP(Consensus Demand Planning) cycle
• Demand forecast accuracy, Bias and Value Add tracking, metrics dashboards, EDI Review, Ship Plan Review, Balanced Scorecard Management
• BI Leader - Driving and Operationalizing the BI Strategy. Manage dash-boarding and BI transformational projects, Provide BI Architecture for operational and analytical tool developments
• Statistics and Recommendation Analytics to operate and enhance analytical forecasting models and to generate suggestive analytics
• Building and operationalizing new analytical tools to enhance forecast accuracy and drive inventory
• Streamlining SFE Process from an operational standpoint to ensure an uninterrupted flow of requirements aligned with quarterly budget availability and resource availability.
• Business objects and Tableau end user training to business users as part of enabling self-service BI model
As part of Cisco advanced Services Business, I was accredited for Value added Business Analytics through Visualization tools. I introduced data analytics and modeling using VT allowing the business and team to move beyond spreadsheets to visualization tool driven analytics and created VT mindshare within Cisco Advanced Services
• Established, Automated and Re-Engineered business processes for efficiency and accuracy
• Program Managed data visualization tool selection & implementation for AS WWSP and saved $350k on the project
• Successfully built and operationalized Business Intelligence and Analytics Platform for faster and insightful analytics
• Delivered simplified Project Profitability Analytics through interactive dashboards
• Built Predictive analytics to proactively highlight Presales-Win/Loss and Project Over-Delivery
• Offered training and mentoring to Analyst Community on various analytical tools and techniques
Some Key Analysis, Dashboards and Tools that I worked on are as follows:
Fly by Wire Dashboard: Built from ground up (including data flow and architecture) an interactive dashboard to track cost and profitability of projects within Advanced Services. Positively impacted on cost control, timeliness and data accuracy
Capacity Forecasting Tool: Correlated demand, supply and pipeline to make informed decision on capacity enhancements and training requirements
Project Control Matrix: 2x2 matrix of Project management KPIs simplified and consolidated to show importance of Projects v/s Delivery Excellence
Delivery Optimization: Elasticity Analysis of various delivery organizations to assess optimum profitability
Architecture Profitability: Consolidating multiple data sources and mashing them up for valuable insights on profitability at architecture and technology level
Requisition Approval UTE Analysis: Assessing quality of current utilization and upcoming demand to enable the Ops Lead to approve / reject headcount requests
R&R Program Process: Established and streamlined an end-to-end process for Rewards and Recognition Program within Advanced Services using Vovici, Excel and Outlook Automation
Project Over-Delivery Analysis: Predictive Model to pre-emptively identify potential cost over run
IC Metrics Dashboard: Deep dive Analytics on Intellectual Capital submission
Ops Analysis Package: Highlighting various Non-Compliance data points for follow up and rectification
Deliverable Performance Analysis: Measuring expected v/s actual performance of specific deliverables
As part of Centre of Competence (CoC) I essayed a key role in Pricing, Competitor and Demand & Supply Analytics. Later as part of Marketing Analytics I was responsible for market research, campaign management and Partner profiling & segmentation. I have worked in SQL Server and SAS Environment doing data crunching and spreadsheet modeling. Some Key Analysis, Dashboards and Tools that I worked on are as follows:
• Product Complexity Reduction: Analysis that resulted in eliminating customization options from Online Configurator
o Saved $7M / quarter in inventory cost
• Marin Optimization Tool: Developed a tool which helped the sales team to optimize on up-sells and close higher margins
• Asset Recovery Planning and Campaign Management project invoking a Marketing plan for ‘nearing EOML’ products
• Demand Planning and quarterly Master Sales Plan (MSP) and MPP Updates using i2 Demand Manager
o Built and operationalized several workflows using SQL Server, OLAP and MS Excel
• Partner Profiling prioritizing and rewarding channel partners
o Built several web-scrubbing algorithms to fetch partner portfolio information
• Essayed the role of Presales Business Analyst- Prepared Proposals, Technical Solutions Documents and responses to RFP, RFI and RFQs
• Acted as an interface between the Client and the technical (development) team
• Gathered and analyzed requirements; created functional requirement and system requirement specification(FRS & SRS) documents
• Also responsible for providing a high level project plan and budget estimation using MS project
• Working within a major F&A solutions provider, tasked with developing their fledgling off shoring activities.
• Involved in the database integration activities for business acquisition by the client.
• Proactively involved in Process Re-Engineering, Documentation and off-shoring.
• Worked to develop process improvement and workflow tools for optimisation of productivity and reporting
• UAT Testing of the new build of the ERP.