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Renny Hidalgo, Secretary Cum Receptionist

Renny Hidalgo

Secretary Cum Receptionist·Debaj Group

United Arab Emirates

Diploma, Computer Science

Work experience

Total years of experience: 10 years, 3 months

Secretary Cum Receptionist

January 2011 - September 2016

Debaj Group

Dubai, United Arab Emirates

January 2011 - September 2016

• Maintains and manages the reception area by receiving guests and clients and making them feel comfortable and welcome
• Screens incoming phone calls and making sure they are being transferred accordingly
• Sends out weekly and monthly attendance reports to HR
• Assists in making sure HR files are properly maintained and updated
• Does minor cover for HR work when HR Manager is on holiday
• Reports to Finance Manager for any admin work and paper filing needed (scanning confidential documents)
• Works with the Accounts Department during audit and office inventory period
• Making invoices and follow up pending payments
• Correspondence with client / consultant / subcontractors.
• Handling office petty cash
• Checking rates, date and availability of hotel rooms, flights
• Make travel arrangements and hotel reservation for the CEO, Managing Director and Employees
• Checking online visa requirements, air ticket and hotel reservation availability
• Operate office equipment such as fax, copies, printer and telephone system
• Checking and updating the status of supply upholsterers in the market using power system
• Sending and Receiving Parcel and Documents.
• Organize and maintain file important records and database
• Responsible to send Memos and Signed Local Purchase Order to the local suppliers through fax
• Checking the office supplies availability such as cartridge, pens, folders, papers etc.

Company industry:
Industrial Production
Job role:
Administration

Sales Coordinator cum Admin Assistant

June 2008 - October 2010

Aman Parties Organizer

Dubai, United Arab Emirates

June 2008 - October 2010

• Answer the telephone, take messages, transfer to suitable staff
• Responsible to customers inquires via telephone, email or fax
• Responsible for events such as, exhibitions and fairs, conference promotion and product launches, social event
• Hands on and often to identify opportunities for events
• Producing detailed proposals for events (timeline, venues, suppliers)
• Making invoices
• Reporting to the CEO

Company industry:
Recruitment & Employee Placement Agency
Job role:
Administration

Reservation Agent

April 2006 - April 2008

Verona Resort Sharjah

Sharjah, United Arab Emirates

April 2006 - April 2008

• Provide and handle all future reservation, matching the needs of the guest with those of the hotel, airline and travel documents
• Relieve and assist the supervisor when required
• Answering any enquiries regarding rooms available, rate and special events promptly and place details on follow up board
• Maintain up to date the travel agents, corporate, airline and other source of business records and statistics
• Prepare the daily arrival list and check with the computer
• Take and maintain up to date accurate reservation records, including the records of advance reservation
• Follow the policies and procedures as laid by management
• All daily report are properly and accurately prepared

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Colegio De San Pedro College

April 2006

April 2006

Diploma, Computer Science

Philippines

Associate graduate in Computer Science.
View attachment

Skills

Personal Assistant
Expert
Personal Assistant
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Debt Collection
Expert
Debt Collection
Expert
Customer Service Oriented
Expert
Customer Service Oriented
Expert
Team Leader
Expert
Team Leader
Expert
Photoshop / Microsoft office Application
Expert
Photoshop / Microsoft office Application
Expert

Languages

English

Expert

Arabic

Intermediate