Assurance Coordinator
Intertek
Total years of experience :16 years, 6 Months
Permasteelisa
•Verify status, relevance and currency of all data and documentation received from internal and external sources before placement in the Archive and/or uploading in the system.
•Maintain archive securely, that all information in the archive is in safe place and maintain records, files and control logs as required
•Contribute to the verification of the application of Corporate Documentation Processes and/or Procedures, review and recommend areas for improvement, and evaluate changes implemented.
•Coordinate information management queries related to engineering and vendor documentation to ensure the data integrity in the system.
Specialized Oil Services
•Maintain database so as to maintain accuracy and quality.
•Check and verify reliability of sources information for the database.
•Maintain, organise, analyse, update and retrieve data from SAP, Access, appropriate data files and update records accordingly in SAP and/or other corporate systems.
•Prepare data in order to generate report charts and presentations.
•Provide point of reference on simple aspects of work for guidance on practices, precedents and techniques.
•Establish documentation system to ensure proper storage and retrieval of required documents.
•Initiate appropriate paperwork to advise customers, superiors and more junior staff.
Specialized Oil Services
•Dealing with the Guest for Check-In and Check-out process.
•Answering telephone inquiries promptly & professionally & transferring calls on. Being a point of contact for guests should they have any queries.
•Arranging for brief tours of the hotels rooms and facilities.
•Operating switchboard and directing calls appropriately.
•Dealing with and resolving customer complaints. Checking function sheets.
•Managing group bookings for conferencing, the restaurant and accommodation.
•Keeping up to date on all hotel products, services, pricing & promotional offers.
•Completing the night auditing procedures with accuracy and attention to detail.
•Maximise sales revenues through up selling and marketing programmes.
•Ensuring all relevant paperwork has been completed in order for a smooth hand-over at the end of your shift. Billing and Invoice processing.
Milano Travel
•Providing an efficient, courteous, and responsive travel booking service to holidaymakers. Creating tailor-made luxury holidays to suit clients and ensuring that all administrative terms and conditions of contracts are adhered.
•Researching travel options & presenting the best deals in terms of requirements.
•Ensure all bookings & reservations are processed accurately. Responding to all phone enquiries promptly, courteously and in a friendly manner.
•Filing, photocopying and general administrative duties. Building strong relationships with clients.
courses: Hotel & Restaurant Management - Lyceum of the Philippines Intramuros, Manila