Insurance consultant- Life & Non-Life
A leading Insurance Broker
Total years of experience :17 years, 8 Months
Risk Assessment
Client focussed. New client Initiative mainly thru Email Marketing.
Research Insurance company policies and negotiate with underwriters to establish suitability between clients and companies.
Negotiate with insurers on complex speciality policies.
Advice clients how to mitigate risks in various covers..
Manage new / renewal policies received from clientele.
Carefully scrutinize policies against the bidder and the expired policies for accuracy.
Create underwriter reports weekly and communicate missing information to management. Closely followup.
Create letters documenting contracts /endorsement changes to client.
Prepare Qualitative analysis and loss summaries.
Market company services to acquire new territories in a short time span
Fielded client’s calls and took meetings to advice clients when to make claims on their policies.
Amended and renewed existing clients policies and consult potential clients on various policies
Conducted personal research and maintained knowledge of insurance market trends and in-clients industries.
Advice management on the product specification needed for new orders.
More focus provided on revamping the current line-up with more powerful and advanced options.
Conducted market survey for a New product line in the Elevator industry.
Surveyed over 25 engineering firms alongside contracting companies to analyse potential for a New Elevator brand.
Shortlisted a few new entrants and finalised on NIPPON elevators
Negotiated with NIPPON Elevators for introduction/Supply and post-Sales for the State of Kuwait.
Organised and worked closely with KFD to procure various licenses to initiate operations.
Joined as the Fleet Supervisor (Commercial). A challenging opportunity as Kuwait is Japanese driven market. With notable leaders such as MITSUBSHI, ISUZU, presenting a line-up of HYUNDAI is an extremely challenging task Coordinated with service/parts department to organise service packages and allocate discount programs for leading business houses Tracked all previous customers and arranged meetings so as to discuss and clarify all issues pertaining to vehicles. Provided confidence and assurance in all vehicle matters. Got on board couple of old customers to experience yet another HYUNDAI experience Ensured customer follow up consistently and closely monitored all their needs Frequent visits to competition to understand and evaluate our performance. Coordinated with body builders and reefer companies to provide vehicles as requested from end user Advice management on the product specification needed for new orders. More focus provided on revamping the current line-up with more powerful and advanced options.
Out of the 12 years of automotive experience, I had a shift in career in FTC. Posted as the Asst.Manager for the Tires/Lube division. Implemented process to identify the customer needs according to Customer nature in line with corporate credit facility to meet the financial goals. Document scrutiny with internal & external customers to nullify Legal Obligation on New Customer Acquisition. Responsible for the customer interaction & communication with all levels of department at internal and external for every level of purchase. Exceed monthly sales targets on TLA. Monthly Sales Review Meet and timely follow-up on Customer claims to ensure Customer Satisfaction; weekly analysis on quotations against vehicle delivery to ensure balancing on strike rate. Smooth integration with sales team members to ensure productivity in service, which has helped to business to grow rapidly.
1. Showroom Management- Responsible for the upkeep and the daily activity
of the showroom and managing Fleet and Floor Sales Team. This includes
daily report calls, CFR(Customer follow-up report), Monthly sales report
(Manufacturer), Stock Quantity Report(Manufacturer)
2. Advertisements: Decision making for the advertisements coming up for any
regular/seasonal campaigns. (Concept/Design/Cost-effectiveness)
3. Stock Ordering- Directly responsible for Stock ordering. Recognized for
optimum stock control. Authoritative for placing vehicle orders according to
market pulse and availability from Principles. Was the first to introduce
Mitsubishi 4G64 engines/Transmission to Kuwait market in the Chinese Pick
up segment.
4. Achievement- Successfully launched YANGZI, ZOTYE and LVTONG brands to
Kuwait. Introduced CARLISLE tires to Kuwait.
5. Branding/Brand Launch-Handed over the responsibility of launching two
new brands to Kuwait-LVTONG Electric cars and ZOTYE Auto.
Achieved sales targets with month on month growth in terms of volume; identified untapped potentials and opportunities of market by extensive market visit with or without channel, especially in festival seasons.
Ensured Coordination with various finance companies to facilitate various finance options for retail customers.
Personally attended all customer complaints, especially post service matters.
Placed in BARKA, Oman for the TOYOTA flagship.
Ensured in meeting month on month target in PC segment
Channelling MI to Marketing department to effectively work out promotional campaigns at every segment. These informations helped the company to chalk out campaigns such as Teachers campaign, New license Holders campaign, Doctors Car program and so on.
Coordinated with finance companies to facilitate various finance options for fleet customers.
Developed and maintained a very good relation with all customers which ensured us prompt payments prior to vehicle deliveries.
Ensured personal attention to every customer post-delivery at every level. This helped me to gain confidence and ensured me referral sales.
Effectively used all the available branding tool to reach out to every customer in the market-fleet and retail