Key Account Manager
Tokyo Freight Services
مجموع سنوات الخبرة :9 years, 5 أشهر
Responsible for new sales development for import and export freight solutions, including warehouse, 3pl logistics and domestic distribution services. • Provide analysis of trade data and customer feedback to provide the best ocean pricing solutions, depending on the trade lane, volumes need for consolidation. • Lead a five members tele sales team. • Work closely with customers to provide capacity and costs for critical air cargo movements. Communicate with origin stations and liners to provide the solutions that meet the customers expected delivery time and budget. • Continues team improvement and SOP to meet customers need and stream link work a flow. • Enhancing market share through regular personal meetings and maintaining excellent relations with customers. • Understanding of the law, legal codes, HS Codes, precedents, government regulations and agency rules. • Reporting to Sales manager and General Manager about monthly sales report. • Oversaw rush orders and order changes. • Work on resolution of problem shipments, invoicing issues and collection of funds from past due accounts. • Negotiated contracts with outside providers to minimize costs to the carriers and customers.
The Freight Sales Account Executive develops strategies to solicit new business, expand business territories, and fulfill business quotas. He/she reviews inbound and outbound manifests (i.e., shipping reports) to identify new customers, business growth from existing customers, and shipment reductions. This position develops weekly sales recaps to provide senior management with summaries on new business, returning business, and at-risk business. The primary responsibility of this position is to foster revenue growth and business development
Full time admin and Hr assistant, perfomence management and improvement tracking system,
Performed many administrative duties such as pay management, pay reviews, updating personal records, tracking accounts and employee communication among others.
Reporting of employee welfare, health and safety to the Managing DireAssisting with employee orientation and training.ctor and arranging reviews
Facilitation of companywide committees and participation of meetings and conferences.
Developed & implemented appropriate strategies by selecting, segmenting & targeting markets.
• Part time employment as a customer service assistant at the largest souvenir house in London
• Tasks included providing logistic support, operational support, customer relations management, stock management and managing finances.
• Pro actively established & maintained effective working team relationships with all support departments.
• People Management, maintaining trainee development and motivate trainees.
• Developed & implemented appropriate strategies by selecting, segmenting & targeting markets.