Facilities Administrator
Brookfield Multiplex
Total years of experience :8 years, 9 Months
• Coordinate all Facilities activities, work direction, and support systems.
• Independently maintain and update administrative policies and processes.
• Set up, maintain, and organize department's central files, information, filing, and messages.
• Assist facilities staff in locating parts, supplies, and materials.
• Prepare and maintain RFP’s, bid information, and other contract documents.
• Manage procurement related PO, accruals and invoice processing.
• Manage the soft service provisions including Cleaning, Catering and Landscaping
• Provide administrative support to the Facilities team.
• Update the CMMS system, including receiving work request, assigning work orders, managing and following up tasks to completion.
• Support the FM Manager with external contracts as needed
• Office Management: Define and implement office policies and procedures
• Ensure staff adherence to process and procedures
• Ensure adequate staffing at required working hours.
• Identify suppliers and request pricing as per client enquiries and Tender.
• Negotiate for the bets price available on payment terms and value based on volume of business, tenure of trading and market influence.
• Once finalized and approved by senior management, issue purchase orders to the suppliers.
• Organize and track Payment List and Delivery Schedule.
• Arrange Payment to the suppliers Via TT/Cheque or Bank Transfer as per PO.
• Follow up on shipment until client destination.
• Review and process all payments on invoice from Freight Forwarder, Courier, Travel Agents and arrange for payments. .
• Reporting on Sales & Purchase, Pending Payment, Enquiries, Receivable & Payable, Balance Sheet, Dispatch and other operational activities
• Provide office support services in order to ensure efficiency and effectiveness within the office .
• Follow up on payments and invoices & Preparing Monthly Reports.
• Provide customers with product and Service Information
• Responsible for meeting and conference arrangements.
• Handle day to day office transactions including petty cash, business and trade inquiries.
• Handle call, email and fax queries.
• Record all material transactions.
• Monitoring and Maintaining records of staff’s attendances, leave and sick days.
• Manage office inventory.
• Provide remote technical support and customer service for Belkin SOHO network devices.
• Provide customers with product and service information
• Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).
• Complete call logs and reports - supporting lead with data
• Provide problem analysis and resolve client issues with the aid of available helpdesk tools (e.g. help files and Knowledge base articles.
• Ensure call standards are maintained with respect to greeting, problem identification, proposed solution and conclusion.
• Collaborate with team members on knowledge transfer, support policies, procedures and standards
Bachelors