Reswin Sebastian

• Coordinate daily production schedules by aligning kitchen output with incoming
orders and delivery timelines.
• Communicate with procurement and inventory teams to ensure raw materials
and supplies are available as per production needs.
• Monitor production workflow to identify and resolve bottlenecks or delays,
ensuring smooth and timely operations.
• Maintain accurate production records, including batch tracking, wastage reports,
and daily output logs.
• Liaise with quality control teams to ensure all products meet hygiene and quality
standards before dispatch.
• Facilitate communication between kitchen staff, delivery teams, and
management to ensure seamless coordination.
• Support in planning manpower requirements, shift allocations, and reporting any
operational challenges to the supervisors.

• Process house orders and coordinate with kitchen teams.
• Provide technical support to cloud kitchens.
• Manage vendor dashboards (Talabat, Deliveroo, Bilbayt etc.), generated sales
reports, and update product listings.
• Maintain accurate customer data and correspondence.
• Generate and submit area-wise, product-wise, and daily order reports to
management.
• Ensure timely delivery of orders and customer satisfaction through refunds and
compensation.
• Oversee cloud kitchen operations and provide logistical support.

• Coordinated daily deliveries and assigned drivers across all routes in Kuwait to
ensure efficient coverage.
• Maintained and submitted weekly fuel consumption reports to management.
• Guided drivers to meet delivery deadlines and resolve route-related issues
promptly.
• Built and maintained strong relationships with Teleport clients, addressing their
delivery concerns effectively.
• Managed delivery-related invoicing and ensured accurate documentation.
• Maintained up-to-date daily route reports for operational tracking and review.
• Handled client inquiries, complaints, and delivery issues for Teleport, ensuring
high customer satisfaction.

• Managed daily operations and data reporting.
• Handled invoicing, filing, and archiving of sales/return records.
• Resolved customer complaints and provided financial data for reconciliations.
• Coordinated daily order quantities with the production team.
• Managed Horeca (B2B) and consignment clients (e.g., Trolley, Sultan Center,
Elevation Burger).
• Participated in annual events like Qout Market and Horeca exhibitions.
• Assisted with inventory and ensured completion of departmental targets.